Receptionist Resume Sample
Does your receptionist resume answer the call when it comes to conveying your skills for the best office jobs? To be a successful candidate for top receptionist jobs, it helps to have a comprehensive resume to your name. View our receptionist resume sample and use it as a guide to craft your own.
To stand out from the competition, skip the traditional receptionist resume objective and instead include an eye-catching headline that lets the reader know some of your standout qualities. What makes you great at what you do?
In addition, you want to prove your value as a team member. A great way to do that is by using numbers on your receptionist resume to help illustrate your accomplishments. Don't simply list your duties—after all, a hiring manager wrote the job ad so he/she is quite familiar with this position's responsibilities. So instead of putting all your focus on the best receptionist resume skills to include, take the time to seek out concrete examples of what you've achieved in previous positions.
For example, don't just put "data entry" as one of your skills; be sure to include the number of words per minute you can type. If you caught a billing error or were able to improve efficiency and subsequently saved your company money, let the reader know how much money. You'll see how we did this in our receptionist resume example below.
Note that the information you include on your resume can vary based on your industry. For example, if you're writing a hospital receptionist resume, you'll want to mention if you have specialized knowledge of medical terms and procedures, as well as the appointment-scheduling software you're familiar with. On the other hand, if you're writing a hotel receptionist resume, be sure to include the number of rooms in the hotel, plus other relevant customer service experience you may have.
Receptionist Resume Example
AVERY JONES
Vancouver, BC
(555) 555-5555 | ajones@email.com
Diligent, Reliable and Friendly Receptionist
Customer Service Expert | MS Office "Power User" | Professional at All Times | Positive Attitude
OFFICE AND COMPUTER SKILLS
Office Skills:
Telephone & Front Desk Reception, Customer Service, Filing, Database & Records Management, Executive & Administrative Support, Reports & Spreadsheets, Complaint Handling, Data Entry (75 WPM)
Computer Skills:
Word, Excel, PowerPoint, Access, Visio, Outlook, Windows Vista/XP, Social Media Management (Facebook, Twitter, Instagram, Pinterest, LinkedIn)
PROFESSIONAL EXPERIENCE
XYZ CORPORATION, Vancouver, BC
Receptionist, 20XX to Present
Excels at handling a variety of customer service and administrative tasks and resolve customer issues with expediency.
- Demonstrated proficiencies in telephone and front-desk reception within a high-volume environment. Calmed upset customers, researched and rapidly solved problems and rebuilt client trust to prevent the loss of key accounts.
- Led "cleanup" of company database and files. Restored organization to personnel, financial and operational records and accelerated data input, processing and retrieval times.
- Consistently praised by management for the quality and timeliness of reports, attention to detail, exemplary customer service delivery and team-player attitude.
ABC college, Vancouver, BC
Receptionist, 20XX to 20XX
Served as first point of contact for students, faculty and staff calling or visiting the main office.
- Operated campus switchboard and provided prompt, courteous and knowledgeable assistance.
- Transformed previously manual processes relating to vendor/supplier records into an efficient, computerized system.
- Exposed overcharges and double billing to recover $5,000 in erroneous payments and prevent their recurrence.
EDUCATION
SOMETOWN COMMUNITY COLLEGE, Vancouver, BC
AS in Business
The median wage for receptionists is $19 per hour, though the pay can range from $16.25 to $25 per hour, according to Monster data. Discover what you could earn in your area by using the Monster Salary Tool. And then have a look at all receptionist jobs on Monster.
Leverage Your Job Search with a Compelling Receptionist Resume
Now you know how to promote your unique skills, take your resume draft to the next phase. Contact the certified writing experts at Monster Resume Services to help you make a positive impact with recruiters. They'll format your resume for a modern, professional look, and develop unique selling points that will have your phone ringing with interview requests.