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Administrator

You will use yourcustomer serviceand administrativeskills asyoutriage telephone calls and visitors while performing other clerical functionsas assigned. As an Administrative Assistant, you will act as the first point of contact for visitors, employees,and other stakeholders both in person and over the phone.

KBSkills

ACTIVE

<div><div><div><p><u><b>Job Description</b> </u></p></div></div><div><div><p>As an Administrative Assistant, you will act as the first point of contact for visitors, employees,and other stakeholders both in person and over the phone.You will use yourcustomer serviceand administrativeskills asyoutriage telephone calls and visitors while performing other clerical functionsas assigned. </p></div><div><p>  </p></div><div><p><b>Whyyou’lllove working here:</b>  </p></div><div><ul><li><p>Celebration and Recognition programs  </p></li></ul></div><div><ul><li><p>Comprehensive health and dental benefit plans  </p></li></ul></div><div><ul><li><p>Opportunities for career advancement   </p></li></ul></div><div><ul><li><p>Employee Assistance Program  </p></li></ul></div><div><ul><li><p>Employeeperksand exclusive offers <br/> </p></li></ul></div><div><p><b>Whatyou’lldo:</b>  </p></div><div><ul><li><p>Respond to and triage calls on a multi-line telephone system </p></li></ul></div><div><ul><li><p>Greet and welcome visitors and direct them toappropriate staff </p></li></ul></div><div><ul><li><p>Provide security to the office through the maintenance of the visitor and staff log in books </p></li></ul></div><div><ul><li><p>Facilitate and receive courier services, including the preparation of outgoing mail </p></li></ul></div><div><ul><li><p>Perform faxing,filingand photocopying asrequiredfor the purposes of collating manuals and other documents </p></li></ul></div><div><ul><li><p>Order andmaintainoffice supplies </p></li></ul></div><div><ul><li><p>Enter and update employee and client data within computerized system,utilizingemail and other customized databases asrequired </p></li></ul></div><div><ul><li><p>Respond professionally and courteously to calls and electronic communication from funders, staff,clientsand families </p></li></ul></div><div><ul><li><p>Document and appropriately report and escalate complaints and incidents related to staff and clients <br/> </p></li></ul></div><div><p><b>What you bring:</b>  </p></div><div><ul><li><p>Completion of post-secondary education isrequired. Completion of Medical Office Administration course or medical terminology training will be an asset  </p></li></ul></div></div><div><div><ul><li><p>Two yearsofadministrative or office experience </p></li></ul></div><div><ul><li><p>Intermediatetyping and software skills in MicrosoftOffice </p></li></ul></div><div><ul><li><p>Superior Customer service skills </p></li></ul></div><div><ul><li><p>Ability to effectively communicate both through oral and written mediums in English- other languages may be an asset </p></li></ul></div><div><ul><li><p>Ability todemonstratecompassion, tact and diplomacy when interacting with clients and their families </p></li></ul></div><div><p> </p></div></div><p style="text-align:inherit"/><p><u><b>Time Type:</b></u></p><p style="text-align:inherit">Full time</p><div><p style="text-align:left">Join us as we continue our 40-year tradition to help people live better and provide the most compassionate care possible! Join a winning team and let’s succeed together! </p></div><div><p style="text-align:inherit"> </p></div><div><p style="text-align:left">ParaMed Home Health Care accommodates the needs of job applicants throughout its recruitment and selection processes upon request.</p></div></div>

<p>ParaMed has been providing home care and wellness solutions across Canada since 1974 and is a nationally accredited provider with Exemplary Standing by Accreditation Canada.
We ensure our care providers are fully trained, have access to ongoing training, have the necessary coordination and management support, are properly supervised and coached on best practices.</p>

<p>We have programs and specialty teams in place to support employees from recruitment throughout their careers at ParaMed to learn, grow, and provide excellent care. Our commitment to our employees and the work they do means that you can expect exceptional care providers who are well-trained, supported, and engaged.</p>

<p>When you choose ParaMed, you access our qualified personnel and gain from our 50-year history of providing medical and non-medical support services and a 10,000 member strong workforce. Our success and growth stem from everyone, at all levels of the organization, honoring every day our five core values of Show compassion, Invent opportunity, Be there, Strive for better, and Connect with others. </p>

<p>These values are the foundation of our company and set the standard for everything we do; they translate into high client satisfaction rates, superior client safety, and into a collaborative and focused working environment.</p>

<p>Show compassion: Naturally understanding another’s needs and wants.  Having the ability to act appropriately without asking.  Knowing that to be human is to care.</p>

<p>Invent opportunity: Taking advantage of insights and opportunities to create new ways of doing things.  Naturally going beyond what is dictated.  Rewarding invention.</p>

<p>Be there: Being able to count on each other, and making sure you’re there when your clients need you.  Knowing you have each other’s back.</p>

<p>Strive for better: Having a positive and hopeful outlook and sharing it with clients and each other.  Naturally striving for, and expecting, better outcomes.</p>

Connect with others: Honest and frequent communication with each other and our clients.  Using every opportunity to strengthen relationships.  Leveraging technology to enhance care.

Paramed

General Administrator

Administrative Skills

Communication Skills

Compensation and Benefits

Course Administration

Customer Relations

Customer Support/Service

Customer/Client Research

Dental Insurance

Employee Assistance Plan

English Language

Home Care

Mail Processing

Medical Office Administration

Medical Terminology

Presentation/Verbal Skills

Telephone Skills

Telephone Triage

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