location_0_addressRegionName

location_0_addressCountryName

OFFSITE

UNKNOWN

jobPosting hiringOrganization as json hashed.

ADAPTED_NOW

Spécialiste

Reporting to the Arbitration Team Lead, (or Hub Manager where applicable), the Arbitration Specialist (Vancouver) will be responsible for all aspects of the resolution of customer claims & complaints with regards to vehicles sold through the TradeRev and ADESA system. The position requires the management of timely arbitration between buyers and sellers with the goal of reaching a successful resolution based on auction arbitration policies.

Salary

KBSkills

ACTIVE

HOUR

Who We Are: At OPENLANE we make wholesale easy so our customers can be more successful. We’re a technology company building the world’s most advanced—and uncomplicated—digital marketplace for used vehicles. We’re a data company helping customers buy and sell smarter with clear, actionable insights they can understand and use. And we’re an innovation company accelerating the future of wholesale remarketing through curiosity, collaboration, and an entrepreneurial spirit. Our Values: Driven Waybuilders. We pursue challenges that inspire us to build, create, and innovate. Relentless Curiosity. We seek to understand and improve our customers’ experience. Smart Risk-Taking. We transform risk into progress through data, experience, and intuition. Fearless Ownership. We deliver what we promise and learn along the way. What We Offer: <ul><li>Competitive pay</li><li>Medical, dental, and vision benefits with employer HSA contributions (US) and FSA options (US)</li><li>Immediately vested 401K (US) or RRSP (Canada) with company match</li><li>Paid Vacation, Personal, and Sick Time</li><li>Paid maternity and paternity leave (US)</li><li>Employer-paid short-term disability, long-term disability, life insurance, and AD&D (US)</li><li>Robust Employee Assistance Program</li><li>Employer paid Leap into Service Day to volunteer</li><li>Tuition Reimbursement for eligible programs</li><li>Opportunities to expand your skill set and share your knowledge across a publicly traded, global organization</li><li>Company culture of internal promotions, diverse career paths, and meaningful advancement  </li></ul>We’re Looking For:Reporting to the Arbitration Team Lead, (or Hub Manager where applicable), the Arbitration Specialist (Vancouver) will be responsible for all aspects of the resolution of customer claims & complaints with regards to vehicles sold through the TradeRev and ADESA system. The position requires the management of timely arbitration between buyers and sellers with the goal of reaching a successful resolution based on auction arbitration policies. In addition, the Arbitration Specialist will manage the post-sale inspection process. Responsibilities & Duties: <ul><li>Accurately document customer claims & complaints </li><li>Arrange vehicle inspections and diagnosis based on complaints and obtain second opinions where necessary </li><li>Gather all relevant information necessary to facilitate a negotiation and resolution between buyer and seller </li><li>Maintain communication with customers regarding arbitration status and timing </li><li>Possess an intimate knowledge of auction arbitration policies and can advise customer of these policies and of the arbitration process </li><li>Arrive at mutually acceptable resolutions through negotiation of repairs and/or price adjustments in order to keep vehicles sold and avoid sale cancellations </li><li>Be aware of relevant legislation as it relates to the sale of goods and the motor vehicle dealers acts of various provinces </li><li>Ability to understand and resolve issues with regards to vehicle registration, liens and odometer disputes </li><li>Maintain accurate and complete files on all customer claims, complaints and resolution details </li><li>Be aware of industry trends with regards to arbitration policy including an awareness of competitor policy, NAAA policy and changes to these policies </li><li>Work closely with the sales team to ensure continuity of communication and customer service </li><li>Perform other duties as assigned by management </li></ul>Qualifications & Education Requirements: <ul><li>High School Diploma or equivalent required; Bachelor’s degree preferred </li><li>Preferably 1-3 years of automotive, mechanical or body shop experience; dispute resolution and auto auction experience is an asset </li><li>Experience with automobile brands, equipment, mechanics and structure </li><li>Must have a superior customer service and dispute resolution orientation </li><li>Strong verbal and written communication skill required </li><li>Bilingualism (English & French) would be considered an asset</li><li>Effective report writing and composition skills required </li><li>Experience and working knowledge of Microsoft Office applications including Excel, Word and Outlook </li><li>Strong management and organization skills </li><li>Knowledge of health and safety practices and policies </li></ul>Sound like a match? Apply Now - We can't wait to hear from you!  Compensation Range of  Hourly: $26.00 - $28.00

OPENLANE

Arbitration Specialist

salaryMin

salaryMax

payPeriod

currency

Communication Skills

Customer Support/Service

Develop and Maintain Customers

English Language

Entrepreneurship

French Language

Liens

Microsoft Excel

Microsoft Office

Microsoft Outlook

Microsoft Word

Negotiation Skills

Organizational Skills

Post-Sales

Presentation/Verbal Skills

Problem Solving Skills

Purchasing/Procurement

Reporting Skills

Resolve Customer Issues

Sales

Team Lead/Manager

Time Management

Wholesale Industry

Writing Skills

pxappcastusd

PERMANENT

FULL_TIME

YEAR

Director Licensing

Reporting to executive leadership, the Director is responsible for managing a team, ensuring compliance with the Legal Profession Act and Law Society Rules, and supporting the Credentials Committee with policy implementation and decision-making. To qualify, you will need a Bachelor of Laws, Juris Doctor, or other related legal training, along with a minimum of 5 years of direct operational experience with a focus on administrative law, ideally within a regulatory body.

<ul><li>Join a team where you can enjoy work-life balance and do meaningful work</li><li>Receive a competitive annual salary of $145k-$188k, plus full benefits</li></ul><ul><li>Enjoy a positive work culture that prioritizes diversity, equity, collaboration, and innovation</li></ul><h3>About the Law Society of British Columbia</h3>The Law Society ensures the public is well served by legal professionals who are honourable and competent. We regulate the legal profession in BC, protecting the public interest in the administration of justice, by setting and enforcing standards of professional conduct for lawyers. We also bring a voice to issues affecting the justice system and the delivery of legal services.The Law Society of BC is proud to be recognized as one of BC’s Top 100 Employers of 2024 for the third year in a row. We are an organization that values a positive work culture, and that includes ensuring we are a diverse, equitable, collaborative, and innovative organization both inside and out. We are also passionate about employee development and wellness, and are proud to offer comprehensive benefits and support to our team members.To read more about us, our mission, various initiatives, and resources, please visit our <a href="https://www.lawsociety.bc.ca/" rel="nofollow">website</a>.<h3>About the Opportunity</h3>The Law Society is currently seeking a full-time Director of Credentials & Licensing to join our team in a hybrid work environment, in Vancouver, B.C.In this key leadership role, you will oversee the Law Society’s regulatory programs related to admissions, licensing, and credentials. Reporting to executive leadership, the Director is responsible for managing a team, ensuring compliance with the Legal Profession Act and Law Society Rules, and supporting the Credentials Committee with policy implementation and decision-making.Key responsibilities include:<ul style="font-weight:400"><li>Leading and managing the Credentials team, including hiring, training, and performance management</li><li>Ensuring consistent application of fair, effective and timely regulatory process for investigations</li><li>Conducting a reasonable caseload of credential files </li><li>Responding to communications from applicants and licensees on credentials and licensing requirements</li><li>Reviewing and approving reports prepared for the Credentials Committee and providing support to the Credentials Committee</li><li>Monitoring compliance with credentials hearing panel and committee imposed restrictions and conditions</li><li>Overseeing the Continuing Professional Development (CPD) program and the accreditation processes for family law mediators, arbitrators, and parenting coordinators</li><li>Executing policy decisions and regulatory changes related to licensing and credentials</li><li>Managing departmental procedures, cross-departmental collaboration, and operational alignment</li><li>Managing the unclaimed trust fund program</li><li>Developing and managing the department’s annual budget</li></ul><h3>About You</h3>To qualify, you will need a Bachelor of Laws, Juris Doctor, or other related legal training, along with a minimum of 5 years of direct operational experience with a focus on administrative law, ideally within a regulatory body. Experience managing staff performance and departmental budgets is required. A combination of education and experience will be considered. Additionally, the following skills and background will be highly valued:<ul style="font-weight:400"><li>Familiarity with regulatory, membership, or admissions environments</li><li>Strong leadership and conflict resolution abilities</li><li>Proficiency in legal or regulatory policy administration and application</li><li>Understanding of credentialing and licensing processes</li></ul>As our ideal candidate, you will possess excellent time management, analytical, communication, interpersonal, and writing skills, with the ability to lead high-performing teams and manage complex workflows. You are decisive, collaborative, and bring a thoughtful, principled approach to oversight and regulation.This is a high-impact leadership role that requires sound legal judgment, operational oversight, and the ability to ensure regulatory excellence. We’re looking for someone who thrives in a collaborative environment, is passionate about professional standards, and is committed to promoting equity, fairness, and integrity in legal practice.<h3>About the Benefits</h3>As recognition for all your hard work and determination, you can look forward to an annual salary ranging from $145k-$188k, evaluated on skills and experience, plus the following:<ul style="font-weight:400"><li>A hybrid work model</li><li>Extended health benefits, including vision, prescription, and dental coverage</li><li>Insurance coverage including accidental death and dismemberment, life, and short and long-term disability</li><li>4 weeks' vacation to start </li><li>The Law Society health spending account</li><li>RRSP matching</li><li>Join an organization that promotes a healthy life-work balance and a respectful workplace</li><li>Team and organization social events such as monthly socials, celebrating birthday and service milestones, and annual events including the annual winter party and recognition lunch </li></ul>The Law Society of BC is dedicated to promoting equity, diversity, and inclusion in all aspects of our work. We welcome individuals from diverse backgrounds and experiences to contribute to the future of our organization. In accordance with the Law Society of B.C.’s commitment to reconciliation, we seek to create a culturally safe space and to continue further improving relationships with Indigenous peoples. If you are looking for a career that is both challenging and rewarding, with an organization that values diversity, equity, and a shared sense of purpose, look no further - apply now!

Employment Office

Director of Credentials & Licensing

Analysis Skills

Budgeting

Conflict Resolution

Diversity

Establish Priorities

Family Law

Interpersonal Skills

Law Enforcement

Leadership

Legal

Legal Support Skills

Licensing

Maintain Compliance

People Management

Performance Management

Policy Development

Policy Implementation

Reconciliation

Regulations

Regulatory Compliance

Service Delivery

Staff Development

Team Building

Team Player

monster

Je postule aux dernières offres pour Arbitre en quelques secondes seulement et booste ma carrière grâce à Monster, gratuitement. Pas mal, non ?

Offre d'emploi pour Arbitre &#128293; | Monster

emploi Arbitre dans Canada

OPENLANE

Employment Office