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ADAPTED_NOW

Technical Services Associate

Company networking opportunities with organized groups in the following topics: Network of Women, Black Professionals, LGBTQ+ Pride, Ability (Disabilities), Dynamic ((Neurodiversity), Women in Tech, OneEarth Champions, and more. As a Customer Service / Technical Support Representative, you’ll join an organically diverse team from 70+ countries where ALL members contribute and support each other’s success and well-being, proudly united as “game-changers.”

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Job Title:Customer Service/Technical Support Representative, Hybrid (NA) - CanadaJob DescriptionThe Customer Service / Technical Support Representative interfaces with customers via inbound/outbound calls and/or via the Internet. This position provides customer service support and resolution of routine problems and questions regarding client products and/or services. (Military veterans encouraged to apply.)<div>Title: Customer Service / Technical Support Representative (Hybrid in Niagara Falls)Location: Niagara Falls, Ontario, Canada**Candidates must by located within 64km of the Niagara Falls site**JOB DESCRIPTIONThe Customer Service / Technical Support Representative (Hybrid) interfaces with customers via inbound/outbound calls and/or via the web. This position provides customer service support and resolution of routine problems and questions regarding client products and/or services. (We accept applications for this position on an ongoing basis. Military veterans are encouraged to apply.)A NEW CAREER POWERED BY YOUAre you looking for a career change with a forward-thinking global organization that nurtures a true people-first, inclusive culture and a genuine sense of belonging? Would you like to join a company that earns “World’s Best Workplaces,” “Best Company Culture,” and “Best Companies for Career Growth” awards every year? Then a Customer Service / Technical Support Representative position at Concentrix is just the right place for you!As a Customer Service / Technical Support Representative, you’ll join an organically diverse team from 70+ countries where ALL members contribute and support each other’s success and well-being, proudly united as “game-changers.” Together, we help the world’s best-known brands power a world that works through exceptional customer experiences and tech-powered innovation. And due to continued growth, we’re looking for more talented game-changers to join our purpose, people as passionate about providing outstanding customer experiences as we are.CAREER GROWTH AND PERSONAL DEVELOPMENT This is a great opportunity to reimagine an all-new career journey and develop “friends for life” at the same time. We’ll give you all the training, technologies, and continuing support you’ll need to succeed. Plus, at Concentrix, there’s real career (and personal) growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That’s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you’ve always envisioned.WHAT YOU WILL DO IN THIS ROLE  As a Customer Service / Technical Support Representative (Hybrid), you’ll:<ul><li>You are the point of contact for all technical inquiries about hardware, software, or other designated client products.</li><li>Greet customers in a courteous, friendly, and professional manner using agreed-upon procedures.</li><li>Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer.</li><li>Clarify customer requirements; probe for understanding; use decision-support tools and resources to resolve customer issues that are non-standard/unstructured and require some clarification or conceptual thinking.</li><li>Prepare complete and accurate work including appropriately notating of accounts as required.</li><li>Maintain broad knowledge of client products, such as: smartphones, tablets, computers, and wearables. Familiarity with iOS and/or macOS, or comparable technology, is preferred.</li><li>Deliver expert customer experiences…with a smile.  </li></ul>YOUR QUALIFICATIONSYour skills, integrity, knowledge, and genuine compassion will deliver value and success with every customer interaction. Other qualifications for our Customer Service / Technical Support Representative role include:<ul><li>Must live within 64 KM from the Niagara Falls location.</li><li>1 year of customer service experience or equivalent, with a High School diploma or GED.</li><li>Effective communication skills in English, both written and verbally.</li><li>Familiarity with iOS and/or macOS, or comparable technology, is preferred.</li><li>The natural instinct to multitask, be flexible, and the ability to adapt to changes.</li><li>The ability to learn including strong problem-solving skills.</li><li>Patience in working with customers is second nature for you.</li><li>The availability to work during the Hours of Operation: 8:00 am-11:30 pm EST Monday-Sunday. Your schedule will change every 3 months and is based on performance. (The better you perform, the better your schedule!)</li><li>Proficiency in fast-paced multi-tasking</li><li>Eagerness to learn new technologies</li></ul>WHAT’S IN IT FOR YOU  One of our company’s Culture Beliefs says, “We champion our people.” That’s why we significantly invest in our game-changers, our infrastructure, and our capabilities to ensure long-term success for both our teams and our customers. And we’ll invest in YOU to aid in your career path and in your personal development. In this role, you’ll also be provided with:<ul><li>The base salary for this position is $19/hr. (pay rate will not be below the applicable minimum wage), plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program (EAP), registered retirement savings plan, paid time off and holidays, and paid training days. We accept applications for this position on an ongoing basis.</li><li>Opportunity to work from home after 90 days with the possibility of being recalled to the site at any time.</li><li>DailyPay enrollment option to access pay "early," when you want it</li><li>Company networking opportunities with organized groups in the following topics: Network of Women, Black Professionals, LGBTQ+ Pride, Ability (Disabilities), Dynamic ((Neurodiversity), Women in Tech, OneEarth Champions, and more</li><li>Health and wellness programs with trained partners to help promote a healthy you</li><li>Mentorship programs that support your rewarding career journey </li><li>A modern, state-of-the-art office setting with advanced technologies and a great team</li><li>Programs and events that support diversity, equity, and inclusion, as well as global citizenship, sustainability, and community support</li><li>Celebrations for Concentrix Day, Game-Changer Appreciation Day, Customer Service Week, World Clean Up Day, #MyOneEarthPromise, and more</li></ul>REIMAGINE THE BEST VERSION OF YOU!   If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440,000 game-changers around the globe call Concentrix their “employer of choice.”</div>Location:CAN Niagara Falls - 6840 McLeod Road, Unit 5Language Requirements:Time Type:Full time<div><div><div><div><div><div><div>If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents</div></div></div></div></div></div></div><div><div><div><div><div><div><div>Concentrix is an Equal Opportunity Employer and complies with the fair employment practice laws. We are committed to providing a workplace free from unlawful discrimination and harassment and prohibit the same against employees, applicants or other covered persons by coworkers, supervisors, managers, or third parties based on a person's race, color, religion, creed, sex, sexual orientation, gender identity, national origin, ancestry, age, veteran status, disability unrelated to job requirements, ethnicity, genetic information, military service, union membership, political affiliation, marital status, pregnancy or other protective status.</div></div></div></div></div></div></div>

Concentrix

Customer Service/Technical Support Representative, Hybrid (NA) - Canada

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Communication Skills

Community Support

Customer Experience

Customer Relations

Customer Support/Service

Decision Support

Diversity

English Language

Genetics

High School Diploma

Leadership

Mac Operating System

Mentoring

Military

Multitasking

Organizational Skills

Problem Solving Skills

Resolve Customer Issues

Smartphones

Sustainability

Technical Support

Wearables

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Services Technician

As a Technician for Canadian Crane, you will provide services such as installations, repairs and preventative maintenance including inspections of overhead cranes, hoists, and other material handling equipment. o Troubleshoot all overhead crane components and communicate detailed findings, corrective action and solutions by documenting on supporting work orders.

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As a Technician for Canadian Crane, you will provide services such as installations, repairs and preventative maintenance including inspections of overhead cranes, hoists, and other material handling equipment. Some of the important requirements and characteristics of this position are (but are not limited to):o    The ability to get the job done, by being a “doer” o    Able to perform under pressure, and meet high expectations in a demanding and fast paced environmento    Able to motivate and coordinate Canadian Crane team to collectively achieve Canadian Crane’s Primary Objective o    Strong analytical and problem-solving skills (the ability to transform challenges into opportunity)o    High level of efficiency and organizationo    Excellent communication skills, including the ability to clearly and concisely express any idea, thought, concept etc. verbally or in writing with colleagues, suppliers, customers and otherso    Positive and highly motivated attitude with an excellent memoryo    The ability to focus on individual tasks and responsibilities, while working with other team members to achieve our Primary Objective o    The ability to adapt to changes and continually make self-improvements that will result in strengthening our company’s position in the marketplaceo    Troubleshoot all overhead crane components and communicate detailed findings, corrective action and solutions by documenting on supporting work orders.o    Liaison between other Technicians, Support personnel, Management and/or Customers as requiredo    Ensure customers are pleased with Canadian Crane’s service department personnel, performance, etc.

Our Primary Objective is to provide high quality products and services relating to overhead cranes, and to achieve complete customer satisfaction, while maintaining maximum competitiveness and profitability.

Canadian Crane & Hoist Mfg. Ltd.

Overhead Crane Service Technician & Inspector

Manufacturing/Industrial Processes

Preventative Maintenance

Manufacturing

Safety/Work Safety

Equipment Maintenance/Repair

Driver's License

Time Management

File Maintenance

Maintenance Services

INTEGRATED

Food Services Supervisor

Extendicare and affiliated organizations including our partner homes in Extendicare Assist, accommodate the needs of job applicants throughout its recruitment and selection processes upon request. > Ensures maintenance of operational records such as menu changes, food temperatures and refrigerator and freezer temperatures as required by Dietary policy and procedure manual guidelines.

<div><div>Job Description </div>Requirements> Three years of Experience in nutritional care and the administrative management of a unionized department in long care setting is desirable.> Must have strong supervisory and organizational skills and excellent communication skills.> Must have current CSNM qualificationKey Responsibilities:> Responsible for the selection and orientation, supervision and evaluation of dietary hourly staff.> Responsible for the operation of the dietary services including financial management, procurement, preparation and service of food.> Supervises the preparation and service of resident meals and refreshments following specified menus and standardized recipes.> Ensures conformance with all legislative and regulatory requirements pertaining to the Dietary Department.> Responsible for purchasing, receiving, storing and controlling all departmental supplies.> Ensures maintenance of operational records such as menu changes, food temperatures and refrigerator and freezer temperatures as required by Dietary policy and procedure manual guidelines.> Participates in team conferences to plan, develop and assess individual resident care plans.> Participates in the development of the departmental annual operating budget and ensures operation within approved parameters.Time Type:Full Time<div>When you choose to build your career with Extendicare, you’re joining a team dedicated to making a difference. By focusing our energy on enriching the lives of our residents every day, we transform both the quality of their lives and the quality of our own work experiences. </div><div>If you have a passion for caring, turn it into a rewarding career with Extendicare! </div>Extendicare and affiliated organizations including our partner homes in Extendicare Assist, accommodate the needs of job applicants throughout its recruitment and selection processes upon request.Time Type:Full time</div>

For over 50 years, Extendicare’s qualified and experienced staff has been helping people live better through a commitment to quality care and service that includes skilled nursing care, home health care, retirement living, and management and consulting services.

We are proud to be at the forefront of senior care across Canada and work closely with government, community agencies, researchers, and our care partners, including families, to address needs, close gaps, solve problems and advance best practices. We employ thousands of people across the country who have made it their career and goal in life to care, and we have made it our priority to make sure they are trained and supported to provide the best care possible.
Our Mission

“Helping People Live Better.”

We help our residents and clients live better by promoting quality of life.

We create remarkable moments through highly engaged and motivated team members.

Stakeholders know this because we continuously measure, improve and publicly share our performance.

To help people live better by renewing and reimagining how we provide care to seniors in Canada. improvingcare.ca

Extendicare

Food Service Supervisor-1

Administrative Management

Budgeting

Conference Management

Financial Management

Financial Services

Food Services

Health Plan

Nutrition Therapy

People Management

Performance Reviews

Purchasing/Procurement

Record Keeping

Regulatory Requirements

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Top emploi Services à Holland Landing &#128205; | Monster

emplois Services à Holland Landing

Concentrix

Canadian Crane & Hoist Mfg. Ltd.

Extendicare