Account Manager


Toronto, ON

Toronto, ON, CA
Toronto, ON
30+ days ago

About Armstrong

Be real. Be relevant. Be relentless. That’s what armstrongers do.

Bring your best, authentic self to a progressive, future-facing marketing agency where curiosity, creativity and courage are celebrated non-stop; where storytelling and tech play nice together; and where opportunity knocks every day.

Armstrong is 40+ unique and inspiring individuals (41+ if we count you), based in Toronto and New York, 100% committed to challenging the status quo. As an armstronger you can expect respect, trust and support (because everybody wants and deserves that) and real career opportunity (because you want to grow and we want to see you do it).


As an Account Manager

You are the link. The glue. The doer. The connective tissue between the agency and the client, in the trenches every day. Without you nothing’d get done.

The Account Manager works with the client building great relationships, asking great questions, translating requirements into briefs and developing and managing budgets while working with teams across the agency to deliver amazing deliverables.  And you add value to everything that you touch.


The job in a nutshell (hint: it’s really, really important):

  • Constant contact with the client, understanding their strategy and direction, identifying areas to add Armstrong value and ensuring our deliverables are on time and on point
  • Create briefs, budgets, timelines and workbacks and stay on top - we deliver with excellence
  • Know the client's business and know the brand.  Bring innovation, thought leadership and strategy insights.   Use your digital strengths.
  • Lead weekly status meetings – follow-up and follow-through
  • Build relationships with fellow armstrongers – creative people, digital gurus, strategy experts, etc.
  • Keep up to the minute on trends and news that impact your clients’ business
  • Get stuff done and use your curiosity to envision what could be next!


Your DNA:

  • 100% focused on client - with great communication skills, great questioning and great leadership
  • Extreme multi-tasker, thrive on a bit of chaos and relentless commitment to deliver; you own it and take pride.
  • Keep the big picture in mind in everything that you do - applying analytical and strategic thinking; be a little bold in your approach
  • Enthusiasm and energy


Armstrong THRIVES on diversity…let us know if you need an accommodation at any point.  We'd be honoured to explore whether our team is a great home for you.

About the Company