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Application Infrastructure Analysis

Precision ERP

Ottawa, ON

JOB DETAILS
LOCATION
Ottawa, ON
POSTED
30+ days ago

Description

LOOKING for a Application Infrastructure Analysis to provide advice and recommendations on product features, design, security and vendor/industry best practices, as well as assisting with configuration and implementation of components and features, guidance and mentoring on deployment, migration, operation, performance, capacity, automation and orchestration
Location: Ottawa (remote to start)
Duration: 1 year
Security Clearance: Enhanced Reliability

Skills Required:
  • Minimum of 7 years’ experience supporting custom applications, configuring Operating systems, installing and configuring client-server applications, performing IT systems integration, participating in solution delivery following an ITIL framework, working on incident and problem management
  • Knowledge and experience in network solution development (proxy configuration, VPN configuration, firewall configuration), security engineering (cert management, proxy config, vulnerability assessment/remediation).
  • Experience in structured multi-environment technology promotional model
  • Experience with working with technology vendor partners and service providers

 

Responsibilities/ Tasks:

  • Application support services following ITSM framework
  • Supporting multiple applications and working closely with the Technology Service Desk to provide business application support and resolve production issues.
  • Provide tier two application support to business end users and will analyze research, document and follow service calls through to resolution using incident management processes.
  • Advice and recommendations on product features, design, security and vendor/industry best practices
  • Assistance with configuration and implementation of components and features
  • Guidance and mentoring on deployment, migration, operation, performance, capacity, automation and orchestration
  • Experiences and “lessons learned” from previous projects with other clients on migration/transition and ongoing operational processes and procedures