Assignment Coordinator
Paramed
ParaMed Admin Office - NS (Bedford Hwy)
Job Description
As anAssignment Coordinator,you will act as the primary point of contact for clients and field staff, offering superior customer service skills asyoumatch clients in need of care to appropriate field staff.
Whyyou’lllove working here:
Celebration and Recognition programs
Part time and Full-time opportunities
Comprehensivehealthand dental benefitplans
Educationallowance for employees and family
Employee Assistance Program
Employeeperksand exclusive offers
Whatyou’lldo:
Assignappropriate stafftopatientsbased on a variety of factors including times suggested bypatients, staff availability and relevant skill sets
Build a care schedulefor patients
Enter and update employee andpatientdata within computerized system
Respond professionally and courteously to calls and electronic communication from funders, staff,patients, and families
Document and appropriately reportall staff and patient interactions
Whatyou bring:
One year administrative or office experienceis an asset
Scheduling experience is an asset
Strong computer skills
Superior Customer service skills
Ability to effectively communicate both orally and written
Compassion and empathy when interacting with patients and their families
Time Type:
Full time
Join us as we continue our 40-year tradition to help people live better and provide the most compassionate care possible! Join a winning team and let’s succeed together!
ParaMed Home Health Care accommodates the needs of job applicants throughout its recruitment and selection processes upon request.
About the Company
Paramed
ParaMed has been providing home care and wellness solutions across Canada since 1974 and is a nationally accredited provider with Exemplary Standing by Accreditation Canada. We ensure our care providers are fully trained, have access to ongoing training, have the necessary coordination and management support, are properly supervised and coached on best practices.
We have programs and specialty teams in place to support employees from recruitment throughout their careers at ParaMed to learn, grow, and provide excellent care. Our commitment to our employees and the work they do means that you can expect exceptional care providers who are well-trained, supported, and engaged.
When you choose ParaMed, you access our qualified personnel and gain from our 50-year history of providing medical and non-medical support services and a 10,000 member strong workforce. Our success and growth stem from everyone, at all levels of the organization, honoring every day our five core values of Show compassion, Invent opportunity, Be there, Strive for better, and Connect with others.
These values are the foundation of our company and set the standard for everything we do; they translate into high client satisfaction rates, superior client safety, and into a collaborative and focused working environment.
Show compassion: Naturally understanding another’s needs and wants. Having the ability to act appropriately without asking. Knowing that to be human is to care.
Invent opportunity: Taking advantage of insights and opportunities to create new ways of doing things. Naturally going beyond what is dictated. Rewarding invention.
Be there: Being able to count on each other, and making sure you’re there when your clients need you. Knowing you have each other’s back.
Strive for better: Having a positive and hopeful outlook and sharing it with clients and each other. Naturally striving for, and expecting, better outcomes.
Connect with others: Honest and frequent communication with each other and our clients. Using every opportunity to strengthen relationships. Leveraging technology to enhance care.