Business Analyst
CA-Apex Systems
Richmond, BC
Job#: 2078292
Job Description:
ROLE OVERVIEW:
A leading retail company is looking for an experienced Business Analyst?to play a key role in their Business Transformation Project. In this high-impact position, you will be at the forefront of reshaping their business. Working cross-functionally, youll analyze current processes and business outcomes, gather future-state requirements, and support the implementation, roll out and adoption of Microsoft Dynamics. Your expertise will be vital in shaping the future of the organization.
?
We’re seeking a curious, results-driven professional who can bridge the gap between business needs and technology. You are organized, detail-oriented, and confident in navigating ambiguity. Your ability to collaborate, communicate, document effectively, and solve complex problems will be crucial in ensuring the success of this transformation.
Ready to make an impact and be part of a team leading innovation and operational excellence? We’d love to hear from you! Join us and help drive change.
JOB DUTIES:
- Determine operational objectives by studying business functions, gathering information, and evaluating risks & challenges
- Coordinate and collaborate with various departments and stakeholders to gather, document, and analyze business requirements, processes, and workflows
- Communicate regularly and effectively with business stakeholders and IT leadership to translate business requirements to project scope and propose new ideas for improving business operations
- Maintain and communicate accurate and up-to-date business documentation throughout the project lifecycle
- Participate in system testing, user acceptance testing, and validation of implemented solutions
- Analyze existing systems and processes for opportunities to improve usability, stability, security, and functionality.
- Build consensus and facilitate dialog with stakeholders throughout the organization (and external vendors)
- Construct work and process flow charts and diagrams, study system capabilities, and write functional requirements and mockups
- Prepare technical reports by collecting, analyzing and summarizing information
- Conduct insightful, ad hoc analyses to investigate ongoing or one-time operational issues
- Collaborate with our Project Managers and maintain alignment on project activities with our Project Management Office
- Stay current with and incorporate BA best practices
- Provide after business hours support when needed, especially during UAT phase
EXPERIENCE REQUIRED:
- Excellent written & verbal communication skills with technical and non-technical stakeholders
- Strong analytical and business processing skills
- Strong listening & customer-facing consulting skills with the ability to influence, advise, mediate and control scope
- Strong problem-solving and change management skills
- Education: Degree, or relevant certification/diploma
- Minimum 5 years of technology-related experience?
BONUS POINTS:
- Experience with Microsoft Dynamics or similar ERP/CRM offerings
- Experience supporting Supply Chain and Operations initiatives
- Familiarity with Microsoft technologies (Azure Devops, Power platform, Visio, etc.)
- Business process mapping (UML)
- UI/UX design and role-based security
- Service-oriented customer focus
- Understanding of database design and programming interfaces
- Strong understanding and experience working on projects involving SDLC, Software Testing/QA, and Project Management?
WORK ENVIRONMENT:
- Hybrid work arrangement to be negotiated following probation period
- Travel to other locations in BC (5-10%)???
- Flexible schedule based around core hours?
EEO Employer
Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at [email protected] or 844-463-6178.
Apex Systems is a world-class IT services company that serves thousands of clients across the globe. When you join Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRated's Best of Staffing® in Talent Satisfaction in the United States and Great Place to Work® in the United Kingdom and Mexico.
Apex Benefits Overview: Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our ‘Welcome Packet’ as well, which an Apex team member can provide.