30+ days ago
The Calgary Drop-In Centre (the DI) is more than emergency shelter. We provide essential care as well as health services, employment training, and housing supports to people who need help. Our programs and services connect people to permanent housing that meets their individual needs. Rooted in community and fueled by kindness, the DI proudly serves as part of the Homeless-Serving System of Care.
Utilizing a team structured approach Case Managers endorse a shared responsibilities approach to managing a team's case load of clients who are experiencing homelessness and have difficulty finding independent housing. Each team utilizes its members strengths to provide the most appropriate and efficient continuum of care. They follow the activities outlined in the Theory of Change to achieve their ultimate outcome of helping clients build capacity and achieve independence.
Reporting to the Manager, Overflow Shelter Case Managers coordinate services for clients who need permanent housing, health care, financial help or job training. Case Managers have the ability to: elicit compassion for people in difficult circumstances; actively and constructively listen; apply creative solutions to clients' problems; manage time effectively; resolve conflicts through effective negotiation as well as other means; and is comfortable and able to use technology proficiently.
This is a temporary contract role in response to our strategy to respond to COVID-19 and is scheduled to end March 31, 2021. End date is subject to change at any time.
40 hours per rotation with 5 days on and 2 days off. Some unusual hours may be required from time to time as the need arises. Schedule may be altered at the discretion of management.
Front-line staff are exposed to emotionally disturbing events, such as: medical distress, threatened/actual serious injury, violence, abuse, and death; where clients may be experiencing fear, terror, hopelessness, rage, self-harm and conflict. It is understood and accepted that you will be working in distress and/or high-stress situations, which may include emergency response where resiliency and stress tolerance and the ability to maintain composure, remain calm and focused is imperative. Exposure to bodily fluids may also occur.
Why the DI?
The DI aims to be an “Employer of Choice” and affords each employee an opportunity to help make a real difference in our community, and more importantly in the lives of less privileged people. We take great care in hiring the right people who fit, and who share our outlook on the value of people. We believe in living our values in every word we speak and in every action we take, and we want people who understand this commitment.
Our values form the cornerstone of our culture:
RESPECT: Our actions honour the rights, differences, and dignity of others
COMMUNITY: Through collaborative partnerships, we work together as a team, building inclusive communities
KINDNESS: We accept each person’s uniqueness with compassion and empathy
WELLNESS: We promote, provide and support holistic wellbeing
ACCOUNTABILITY: We operate with transparency and integrity in both our relationships and our commitments.
Some of the great benefits the DI has are agency paid:
*Employees will be enrolled in Long-Term Disability, Life and AD&D and Critical Illness insurance, paid for by the employee. This is mandatory and may not be opted out of.
Benefits are based on employment type and usually available the 1st of the month following your start date. If you are successful in obtaining employment with the DI, Human Resources will discuss your eligibility for benefits with you.
No Phone Calls Please.