Programming Support Assistant (REPOST)

Georgian College

Owen Sound, ON

Owen Sound, ON, CA
Owen Sound, ON
30+ days ago
Department: Owen Sound
Campus: Owen Sound
Classification: Support Staff
Posting Date: September 21, 2021
Salary Range: $25.89 (start rate) - $30.01 (4 year rate)
Hours Per Week: 40 hours per week
Status: Full Time
Effective Date: October 1, 2021 - August 31, 2022

THIS IS AN INITIATIVES / OPPORTUNITIES POSITION. Terms and conditions of employment are as outlined in the Support Staff Collective Agreement.

Reporting to the Operations Manager, Centre for Marine Training & Research, the incumbent will plan, organize and coordinate activity to promote the successful delivery of Continuing Education and Workforce Development (CEWD) courses and programs at the Marine Centre or at off campus locations as well as acting as a front-line resource for students and clients. Specific duties include, but are not limited to:

• Supporting program delivery for courses, seminars, workshops, customized training including;
• Providing customer service to all clients, students and faculty
• Verifying program information for the Registrar's Office and other departments
• Registering participants and assisting participants with registration issues
• Ensuring registration, course/program data is captured correctly and accurately
• Assisting with creating and submitting new course code requests to scheduling
• Handling all logistics for program, course and service delivery including arranging facilities, coordinating and securing acquisition of texts, materials, etc.
• Providing data to the Manager as needed to determine if a class or workshop should proceed (e.g. low enrolment, class cancellation)
• Processing all required documentation including financial, HR and academic and any documentation required by Transport Canada.
• Providing support for programs including;
• Preparing correspondence as required by the Manager or on behalf of the department
• Utilizing registration system to support programs
• Distributing promotional materials
• Supporting the recruitment of and systems / logistics set-up for faculty and overseeing the instructor evaluation process, rehiring of returning faculty per criteria
• Preparing necessary payroll and human resources documentation for faculty
• Processing expenses and preparing purchase orders, bookstore requisitions and invoices
• Approving expenses for marine related program costs from non-salary accounts within set limits (e.g. Books, materials, supplies catering etc.)
• Providing administrative support for programs (copy course materials, prints orders, etc. as required)
• Working collaboratively with Marketing and Events Specialist and the Manager, and other CEWD staff to develop marketing materials as well as copy for annual PT Studies calendar and ensures accuracy of copy, including course details and fees
• Working collaboratively with Finance, Administration and Reporting Specialist on monitoring the budget

• Successfully completed a two-year postsecondary diploma / degree in a relevant field of study that may include, but is not limited to business, communications or marketing
• Three years of experience in an office environment providing front-line customer service and general office support
• Experience entering / maintaining data, and pulling reports from a computerized database (i.e. Student information system (Banner), Transport Canada Database, etc.)
• Computer skills and experience using the using the Microsoft Office Suite (Outlook, Word, Excel)
• Strong interpersonal and customer service skills with the ability to work effectively with a variety of stakeholders
• Demonstrated analytical, problem-solving skills with attention to detail
• Proven communication skills (written and oral)
• Proven ability to work independently as well as within a team environment
• Demonstrated organizational and time management skills with the ability to prioritize effectively in a fast paced deadline driven environment juggling multiple projects to ensure timelines are met
• Experience in a marine environment with knowledge of Transport Canada regulations is considered an asset
• Experience in a continuing education or training environment would be an asset

Georgian College supports diversity, equity and a workplace free from harassment and discrimination. Georgian College is committed to an inclusive, barrier-free recruitment and selection process and workplace. If you are contacted to participate in the recruitment, selection and/or assessment process, please advise the interview coordinator of any accommodations needed with respect to any materials or processes used to ensure you have access to a fair and equitable process. Alternate formats will be provided upon request throughout the recruitment and selection process.


Georgian College has a COVID-19 vaccination procedure in place. As a condition of employment, employees are required to be vaccinated for COVID-19 to work on any campus, or a facility owned, operated or controlled by Georgian College unless they have a valid medical or religious belief/creed reason for not getting vaccinated, which reason will be considered on a case by case basis and which will be subject to the College's accommodation processes.

Applications for this position must be received by 11:59 p.m. on September 27, 2021. While we thank all applicants, only those contacted for an interview will be acknowledged.

About the Company

Georgian College