30+ days ago



Position: Quality Performance Consultant

File#: 2021-21469

Status: Full Time (x2)

Dept./Health System:  MHCW Regional Cancer Program - Integrated Cancer Services - Credit Valley Hospital

Posted: May 17, 2021

Internal Deadline: May 24, 2021



Department:Regional Cancer Program


The Regional Cancer Program at the Carlo Fidani Regional Cancer Centre, oversees the delivery and quality of cancer services for residents of both the former Central West and Mississauga Halton LHINS. Regional Cancer Programs/Regional Cancer Centres are part of Ontario’s cancer system leading local strategy implementation to provide person-centred, safe, equitable, efficient, effective, and timely cancer care on a foundation of quality improvement principles.

Job Description:


Working within and across the Regional Cancer Program portfolios, the Quality Performance Consultant for the Integrated Cancer Services portfolio will be responsible for meeting OH-CCO, and internally defined, deliverables through integration into the clinic space, performing quality audits, defining observations against guidelines and standards, supporting the development and implementation of corrective actions, and evaluating the effectiveness of implemented corrective action plans. Through assessment and evaluation of key metrics, provide suggestions and strategic initiatives to improve performance and quality outcomes utilizing the identification and implementation of guidelines and standards to support best practice. Aligned with Cancer Care Ontario’s Cancer Plan 5, the Regional Cancer Program is dedicated to delivering the highest quality, compassionate, patient-centred cancer care and treatment that is designed to improve patient outcomes and reduce the burden of cancer. Areas of focus include supporting strategic initiatives to improve access, quality and sustainability along the cancer journey, and improve the quality and standardization of cancer care across the Region.


Job Responsibilities:

  • Support the design, implementation and evaluation of deliverables as defined by OH-CCO, and as defined by regional needs
  • Lead and support knowledge transfer events with a focus on cancer treatment modalities
  • Work on initiatives to improve provincial scorecard indicators for the region
  • Work on capacity evaluation and improvement through models of care standards
  • Work with clinical leads to design and implement project deliverables
  • Perform quality assessment evaluation and propose initiatives in the ambulatory environment to improve access to care
  • Support the Regional Cancer Center and hospitals in our region in developing strategies to manage cancer volumes and wait times performance
  • Evaluate quarterly performance data and provide analysis to create action plans to improve wait times
  • Lead market share analysis to provide recommendations for access to care closer to home
  • Assist with strategy and planning initiatives, engaging with internal and external stakeholders to optimize opportunities for collaboration with regional stakeholders
  • Attend meetings to support regional initiatives specific to surgical oncology, cancer imaging, systemic therapy, radiation therapy, labs and pathology, genetics, and pharmacy
  • Support the regional cancer centre and regional hospitals in the design and implementation of the Take Home Cancer Drugs project
  • Work with the Regional Leads to identify opportunities for improvement and understand current state challenges
  • Assist with the development of annual work plans; identify key initiatives, performance measures/benchmarks and timeliness targets
  • Support the implementation of initiatives outlined in the work plans
  • Identify opportunities to improve radiation utilization within the region
  • Using model of care standards, assess hospital compliance and develop an approach to improve access to quality of care with a focus on outcomes
  • Engage in review and analysis of the Surgical Quality Index to address outliers and propose strategies for improvement

Key Qualifications:

  • Post-secondary degree in a health-related field preferred
  • Masters in health and/or quality related field is an asset
  • Minimum of 3-5 years of experience in a role that has a strong emphasis on quality improvement in a health care environment
  • Project management experience an asset
  • Demonstrated analytical and problem solving skills
  • Demonstrated commitment to Quality Improvement and Performance Metrics, must be results and outcomes oriented
  • Demonstrated understanding of corrective action plans and effectiveness verification strategies
  • Excellent organizational, project planning and relationship building skills
  • Strong communications and excellent interpersonal skills
  • Must be able to organize and prioritize work and handle multiple tasks in a fast-paced environment 


Internal Candidates who believe they possess the necessary qualifications and experience  for this position and who have been in their current position for at least six (6) months are encouraged to apply.


To pursue this career opportunity, please visit our website:



Trillium Health Partners is an equal opportunity employer committed to fostering a healthy, safe and respectful environment for healing, based on our values compassion, excellence and courage.  To be Better Together, we commit to fostering a respectful workplace culture that promotes a safe and supportive environment for everyone who provides care, supports caregiving, receives care or visits the hospital.


 In accordance with the Accessibility for Ontarians with Disabilities Act, 2005 and the Ontario Human Rights Code Trillium Health Partners will provide accommodations throughout the recruitment and selection process to applicants with disabilities.  If selected to participate in the recruitment and selection process, please inform Human Resources of the nature of any accommodation(s) that you may require in respect of any materials or processes used to ensure your equal participation.


 All personal information is collected under the authority of the Freedom of Information and Protection of Privacy Act.


Trillium Health Partners is identified under the French Language Services Act.


We thank all those who apply but only those selected for further consideration will be contacted.