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Account Manager

Uline, a family-owned company, is North America’s leading distributor of shipping, industrial, and packaging materials with over 9,000 employees across 14 locations and 15 sales offices. As a privately owned company, Uline continues to grow, creating new career opportunities and job stability you can count on!

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<div><p><b>Edmonton, Alberta</b></p><p/><p><b>Sales Account Representative</b></p><p/><p><b>Pay from $75,000 to $95,000 per year</b></p><p/><p><b>Launch your sales career with Uline! </b>Join our team of sales professionals supported by the best training, tools and products. As a privately owned company, Uline continues to grow, creating new career opportunities and <u>job stability you can count on</u>!</p><p/><p><b>Why Join Uline? </b></p></div><div><div><div><div><div><ul><li><p><b>No previous sales experience required. </b>Extensive training, mentorship and support provided.</p></li><li><p><b>Career advancement. </b>Opportunities to advance and relocate. Uline has sales teams in 48 US states as well as Canada and Mexico.</p></li></ul><p/><p><b>Position Responsibilities</b></p><ul><li><p>Manage and grow customer accounts within your territory.</p></li><li><p>Run customer meetings providing business solutions to customers across all industries.</p></li><li><p>Provide legendary customer service with the help of our sales support team.</p></li></ul><p/><p><b>Minimum Requirements</b></p><ul><li><p>Bachelor’s degree.</p></li><li><p>Valid driver’s license and great driving record.</p></li><li><p>Communication, problem-solving and presentation skills.</p></li></ul><p/><p><b>Benefits</b></p><ul><li><p>Company-paid extended health coverage and RRSP with 6% employer match that <u>starts day one</u>!</p></li><li><p>Multiple bonus programs.</p></li><li><p>Paid holidays and generous paid time off.</p></li><li><p>Tuition Assistance Program that covers professional continuing education.</p></li><li><p>Internet and cell phone allowance. Mileage reimbursement.</p></li></ul><p/><p><b>About Uline</b></p><p/><p>Uline, a family-owned company, is North America’s leading distributor of shipping, industrial, and packaging materials with over 9,000 employees across 14 locations and 15 sales offices.</p><p/><p>Uline is a <u>drug-free workplace</u>.</p><p/><p>Uline is an Equal Opportunity Employer</p><p/><p>#LI-BA2</p><p>#LI-EDM001</p><p>(#IN-EDMSLS)</p></div></div></div></div></div>

Uline

Sales Account Representative

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Uline Canada

OFFSITE

Sales Representative

Our Edmonton materials division is looking for a driven and motivated sales performer with a proven track record of bringing value to the customer by listening to their needs, being responsive and earning their trust daily. Three to five years of sales/marketing experience, preferably in a construction materials environment or concrete technical experience and knowledge.

Line of Business: RMC<p/><p/><p/><p/><p/><p/><p><b>About Us</b></p><p/><p>Heidelberg Materials is one of the world's largest suppliers of building materials. Heidelberg Materials North America operates over 450 locations across the U.S. and Canada with approximately 9,000 employees.</p><p/><p>Our Edmonton materials division is looking for a driven and motivated sales performer with a proven track record of bringing value to the customer by listening to their needs, being responsive and earning their trust daily. The role will be based in Edmonton, Alberta and report directly to the Area Sales Manager.</p><p/><p><b>What You'll Be Doing</b></p><ul><li>Build and maintain strong customer relationships to drive sales growth.</li><li>Identify and pursue new business opportunities within your territory.</li><li>Promote sustainability by offering innovative and environmentally friendly solutions to meet customer needs.</li><li>Collaborate with internal teams to ensure seamless delivery and service.</li><li>Stay informed about market trends and competitor activities to maintain a competitive edge.</li><li>Actively maintain customer interactions, market development and strategies through sales planning tools like a CRM.</li></ul><p/><p><b>What Are We Looking For</b></p><ul><li>Three to five years of sales/marketing experience, preferably in a construction materials environment or concrete technical experience and knowledge</li></ul><ul><li>Strong interpersonal and communication skills to foster effective relationships.</li><li>Proven ability to identify and capitalize on sales opportunities.</li><li>Results-oriented mindset with strong problem-solving capabilities.</li><li>High level of organization, time management, and attention to detail.</li><li>Proficient in Microsoft Office & Excel, preferably with CRM experience</li></ul><p/><p><b>Work Environment</b></p><ul><li>This role operates primarily in a professional office environment, with frequent visits to customer locations. You will need to be comfortable working independently and managing your own schedule while meeting key objectives.</li><li>Our pre-employment process includes reference checks, a criminal record, and drivers abstract check may be required.</li></ul><p/><p><b>What We Offer</b></p><ul><li>Competitive base salary - $98,590 - $131,457</li><li>Participation in our annual incentive plan.</li><li>Industry-leading benefits package, including health, dental, and wellness.</li><li>Pension plan with an automatic company contribution as well as matching contributions and RRSP options.</li><li>Opportunities for training, development, and career growth within a global organization.</li></ul><p/>

01701 - Heidelberg Materials CanadaLtd

Senior Sales Representative

Calendar Management

Communication Skills

Competitive Research

Concrete

Construction

Customer Relations

Customer Relationship Management (CRM)

Detail Oriented

Develop and Maintain Customers

Incentive Programs

Interpersonal Skills

Market Development

Market Trend Analysis

Marketing

Marketing Strategy

Microsoft Excel

Microsoft Office

Regional Sales

Revenue Growth

Sales Management

Sales Tools

Schedule Development

Strategic Planning

Sustainability

Time Management

pxappcastusd

Account Specialist

Probes to understand customer needs and provides advice related to payments and overall collections strategies in the best interests of the customer. Solutions range from various loan modification options to liquidation for borrowers with delinquent and high risk loans in order to offer default / foreclosure alternatives and minimize losses.

<div><div><div><div><div><div><div><div><div><div><div><div><div><div><p style="text-align:left">Application Deadline:</p></div></div></div></div></div></div></div></div></div></div></div></div></div></div>05/30/2025<p style="text-align:inherit"/><p style="text-align:inherit"/><p style="text-align:left">Address:</p>VIRTUAL(R)61 - REMOTE/TELETRAVAIL - QC - BMO<p style="text-align:inherit"/><p style="text-align:inherit"/><div><div><div><div><div><div><div><p style="text-align:left">Job Family Group:</p></div></div></div></div></div></div></div>Customer Shared Services<p style="text-align:inherit"/><p style="text-align:inherit"/><p>** 7 week Training attendance is mandatory.<br/>**Work shifts from Monday to Friday, including Saturdays and Sundays.</p><p style="text-align:inherit"/><p style="text-align:inherit"/><p>Collaborates in the review and evaluation of delinquent, high risk, or written-off accounts for possible collections opportunities. Understands customer needs and provides collections-related sales and service to BMO customers or prospects. Advises customers on payment strategies and products that meet their objectives. Fulfills sales and service activities for the customer in accordance with approved procedures. Support areas may include, but are not limited to, coaching and training, quality audits, vendor management and credit collection disputes.</p><ul><li>Delivers exceptional customer service that builds trust through expertise, responsive service and support.</li><li>Develops rapport and instils confidence with clients in order to develop credibility and earn their trust as relationship manager.</li><li>Develops and maintains long-term, profitable relationships and expands share of wallet.</li><li>Executes established loss mitigation processes/procedures for the resolution of non-performing and high risk accounts.</li><li>Handles incoming calls in an informed, professional, and efficient manner.</li><li>Probes to understand customer needs and provides advice related to payments and overall collections strategies in the best interests of the customer.</li><li>Sends out client communications, processes transactions and interacts with internal stakeholders to ensure customer needs are met.</li><li>Integrates marketing promotions and programs into customer conversations as appropriate.</li><li>Analyzes data and information to provide insights and recommendations.</li><li>Manages all transactions related to customer calls or refers to appropriate internal business groups.</li><li>Escalates complex or unresolved customer situations to managers as required.</li><li>Completes required documentation to ensure customer’s requests are accurately processed.</li><li>Organizes work information to ensure accuracy and completeness.</li><li>Collaborates in efficient functioning of collections life cycle. Includes participating in the execution of established loss mitigation solutions for the successful resolution of non-performing and high risk accounts. Solutions range from various loan modification options to liquidation for borrowers with delinquent and high risk loans in order to offer default / foreclosure alternatives and minimize losses.</li><li>Delivers exceptional customer service that builds trust through expertise, responsive service and support.</li><li>Follows documented policies and procedures to execute transactions, activities and processes.</li><li>Keeps abreast of needs of the Collections departments. Identifies and makes referrals to other business groups as needed.</li><li>Maintains current knowledge of collections strategies, practices, and trends and integrates into customer conversations in a professional manner.</li><li>Maintains the confidentiality of customer and Bank information.</li><li>Supports continuous improvement initiatives by identifying and implementing changes to make processes more effective and efficient.</li><li>Develops and maintains awareness of industry trends and best practices and the regulatory environment as it relates to collections products and services.</li><li>Completes complex & diverse tasks within given rules/limits.</li><li>Analyzes issues and determines next steps; escalates as required.</li><li>Broader work or accountabilities may be assigned as needed.<p/></li></ul><p><b>Qualifications:</b></p><ul><li>Typically between 1 – 2 years of relevant experience and post-secondary degree in related field of study desirable or an equivalent combination of education and experience.</li><li>Working knowledge of federal, state/provincial and local laws pertaining to Consumer Collections and functional area.</li><li>Knowledge of BMO products and services.</li><li>Knowledge of competitive marketplace and trends in product offerings.</li><li>Basic specialized knowledge.</li><li>Verbal & written communication skills - Good.</li><li>Organization skills - Good.</li><li>Collaboration & team skills - Good.</li><li>Analytical and problem solving skills - Good.</li></ul><div><div><div><div><div><div><div><p style="text-align:inherit"/><p style="text-align:left"><b>Salary</b><b>:</b></p></div></div></div></div></div></div></div>$33,850.00 - $49,500.00<p style="text-align:inherit"/><div><div><div><div><div><div><div><p style="text-align:left"><b>Pay Type: </b></p></div></div></div></div></div></div></div>Salaried<p style="text-align:inherit"/><p style="text-align:left">The above represents BMO Financial Group’s pay range and type.</p><p style="text-align:inherit"/><p style="text-align:left">Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group’s expected target for the first year in this position.</p><p style="text-align:inherit"/><p style="text-align:left">BMO Financial Group’s total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: https://jobs.bmo.com/global/en/Total-Rewards</p><p style="text-align:inherit"/><p style="text-align:inherit"/><p><b>About Us</b></p><p/><p>At BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.</p><p/><p>As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one – for yourself and our customers. We’ll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we’ll help you gain valuable experience, and broaden your skillset.</p><p/><p>To find out more visit us at https://jobs.bmo.com/ca/en.</p><p/><p>BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other’s differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.</p><p/><p>Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.</p>

BMO Financial

Bilingual Account Specialist, Early Stage Collections (Remote/Hybrid)

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