Application Support Analyst Jobs in Canada
Procom
Calgary, AB
Understand product functionality from a user's perspective across various modules including Lead to Lease activities, Revenue Management, Resident Experience, Work Orders and Time Management. Triage, evaluate and prioritize user support requests, collaborating with product leaders and developers to resolve errors and enhance user education.
Procom
Ottawa, ON
Requirements:Minimum of two (2) years of experience supporting and implementing Cloud Security and Governance solutions in the Azure cloud for large-scale Canadian Federal Government departments (> 50k users) across at least three (3) regions. Minimum of five (5) years of experience within the last eight (8) years in Infrastructure as Code (IaC) languages, specifically PowerShell, Terraform, and ARM Templates.
Procom
, undefined
The candidate will have a thorough understanding of asset management, public markets, market-traded and OTC products, trade workflow, collateral, and other buy-side fund functions. The analyst will be responsible for all aspects of the completion process, including understanding the incident or request, performing troubleshooting and analysis, implementation, testing, release, documentation, and support of the delivered solution.
Procom
Toronto, ON
IIS Middleware Support Analyst On behalf of our client in the Banking Sector, Procom is looking for an IIS Middleware Support Analyst IIS Middleware Support Analyst – Job DescriptionSeeking an experienced IIS administrator to provide technical support for our web applications hosted on Microsoft IIS web server . In addition, responsibilities will include architecting integrated hardware and software solutions meeting performance, usability, scalability, reliability, and security needs of the middleware web infrastructure for IIS .
Procom
Calgary, AB
Helpdesk Analyst - Nice to have skillsFamiliarity with any of these technologies would be an asset; (document management, mobile device management, enterprise accounting software, contact management software, remote assistance) . Helpdesk Analyst - ResponsibilitiesProvide a friendly, helpful and knowledgeable support for Lawyers and staff of Bennett Jones seeking technical problem resolution or requests .
Procom
Vancouver, BC
Provide service related to Microsoft technology to meet service level objectives to our business partners: Microsoft 365 suite (Microsoft Admin Centre, SharePoint, OneDrive for Business, Office suite, Viva Suite etc…), CoPilot and Microsoft Azure (Entra ID, Defender, Intune). Create and propose detailed plans to help people embrace the changes to Microsoft Technology (e.g., communication plans, training plans, Subject Matter Expert (SME) plans, measurement plans, etc).
Procom
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Bilingual English/French Level 2 Support Analyst On behalf of our client in the Consulting Sector, Procom is looking for a Bilingual English/French Level 2 Support Analyst Bilingual English/French Level 2 Support Analyst – Job DescriptionAssist with the technical implementation and troubleshooting of M365, MS Defender, O365, and Intune solutions based on client requirements and needs . Bilingual English/French Level 2 Support Analyst – Assignment Start Date ASAP – 6 months to start Bilingual English/French Level 2 Support Analyst – Assignment Location Toronto, ON – Work Remotely
Procom
Edmonton, AB
As a Help Desk Analyst, you will: Work directly with end users to troubleshoot technical issues, respond to inquiries related to applications, and utilize Help Desk software to manage and resolve tickets. You will collaborate with technical and business teams to resolve client issues, monitor the progress of solutions, and ensure effective communication with both internal and external stakeholders.
Procom
Toronto, ON
Junior Analytical Support/Engineering Support Consultant On behalf of our client in the Public Sector, Procom is looking for a Junior Analytical Support/Engineering Support Consultant Junior Analytical Support/Engineering Support Consultant – Job DescriptionSupports maintenance planning activities. Junior Analytical Support/Engineering Support Consultant – Assignment Start Date ASAP –12 months to start Junior Analytical Support/Engineering Support Consultant – Assignment Location Toronto, ON – Work Hybrid
Intellex Systems Group
Edmonton, AB
Keywords: Desktop Support, Helpdesk Analyst, Desktop Analyst, Deskside support, Technical Support, Technical Analyst, Computer Support, IT phone support, Application Helpdesk, User Support, Software support, application support, customer phone support, call center support, call center analyst, customer support, online support, application help desk, software development, application development, online application support, on-line application support, web application support, Customer Service, phone support, telephone support, phone customer support, user guide, Remedy, ServiceNow, Service Now, Zendesk, Zen, Heat, Jira Service Desk, Help Scout, ProProfs, Zoho Desk, HubSpot, Freshdesk, FreshService, JitBit, Microsoft System Center, MSC, SCCM, SysAid. 2 years’ experience supporting web-based systems with knowledge of various internet browsers using multiple devices, including but not limited to: Internet Explorer, Google Chrome, Edge, Firefox, and Safari.