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ADAPTED_NOW

Customer Services Representative

Deal with public, customer and staff inquiries in a professional manner and find diplomatic solutions to address concerns. Provide information to the Supervisor to enable them to make decisions regarding service, load levels and service changes.

Salary

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ACTIVE

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Customer Service Agent - On-It Regional TransitSOUTHLAND is currently hiring a Customer Service Agent for seasonal work between May 16 - October 13, 2025.  Shifts fall Friday, Saturday, Sunday and statutory holidays between 3:00 pm and 8:30 pm.The successful candidate will work approximately 15 hours per week at an hourly rate of $18.00.  Customer Service Agents are required to work outside.Knowledge and Skills Required<ul><li>Good communicator – fluency in reading, writing and speaking English</li><li>Ability to speak a second language preferred</li><li>Confident, pleasant and welcoming disposition</li><li>Previous experience in a customer facing / customer service position</li><li>Computer literate and experienced with Microsoft Office</li><li>Good problem solving skills</li><li>Ability to work on own initiative</li></ul>Principal Duties and Responsibilities<ul><li>Answer customer’s questions about schedules, routes and timings</li><li>Deal with public, customer and staff inquiries in a professional manner and find diplomatic solutions to address concerns</li><li>Liaise with Supervisor, drivers and other CSA’s to ensure a smooth and trouble free operation</li><li>Monitor Betterez App to ensure functionality and performance</li><li>Provide information to the Supervisor to enable them to make decisions regarding service, load levels and service changes</li><li>Compile data on passenger numbers for each trip</li><li>Manage and log lost property items</li><li>Ensure operating procedures are adhered to</li></ul>Education and Experience<ul><li>High School Diploma or General Equivalency Diploma (GED)</li><li>Experienced working in a customer service environment</li><li>Excellent communication, organization and problem solving skills</li></ul>

SOUTHLAND Transportation

Customer Service Agent

salaryMin

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currency

Communication Skills

Computer Skills

Customer Relations

Customer Support/Service

English Language

Microsoft Office

Operations Processes

Problem Solving Skills

Procedure Implementation

Resolve Customer Issues

Pacific Western Transportation

PERMANENT

FULL_TIME

Reporting to the Team Lead, the Client Services Associate is responsible for overseeing and administering the full onboarding and Contractor Management lifecycle for Contractors on assignment with one or more Clients and resolving any normal issues that may arise. This role provides the opportunity to: · Work in a collaborative Client Services team that supports the efforts of the business to respond to and serve client and consultant expectations.

Client ID: 0Client Services Associate - Calgary The Opportunity:  Procom is seeking a seasoned professional to join our team as a Client Services Associate. Procom is one of North America’s leading staffing and contract workforce services providers. A privately held company, Procom has been deeply committed to continuous growth and improvement for both ourselves and our clients.This role provides the opportunity to:·        Work in a collaborative Client Services team that supports the efforts of the business to respond to and serve client and consultant expectations·        Build a foundation for long-term career growth in a growing, entrepreneurial IT firmThe Role:  Reporting to the Team Lead, the Client Services Associate is responsible for overseeing and administering the full onboarding and Contractor Management lifecycle for Contractors on assignment with one or more Clients and resolving any normal issues that may arise. He or she possesses full understanding and is able to perform or back up all duties listed in this job description.Job Responsibilities:  <ul style="margin-top:0cm"><li class="MsoNormal">Create and maintain an excel tracking system for all new pre-identified candidates/active consultants</li><li class="MsoNormal">Submit and manage all inquiries relating to the contract management process via ticketing system JIRA</li><li class="MsoNormal">Provide support to consultants using Vendor Management Systems (i.e. SAP Fieldglass, Beeline)</li><li class="MsoNormal">Act as a liaison between the Legal Department and Human Resources for all contract issues and reviews</li><li class="MsoNormal">Act as a subject matter expert for clients and consultants on the various legal status classifications</li><li class="MsoNormal">Schedule communications to consultants with regards to payment processing and timesheet deadlines</li><li class="MsoNormal">Manage the client/consultant onboarding and renewal process while complying with internal policy and ISO management standards</li><li class="MsoNormal">Develop and update strategies for a smoother consultant and client experience</li><li class="MsoNormal">Serve as a primary point of contact to investigate and resolve consultant, client, and vendor inquires</li><li class="MsoNormal">Assist external managers in determining total billable rates for all new pre-identified candidates</li><li class="MsoNormal">Complete candidate submissions and finalize onboarding activities within the VMS portals</li><li class="MsoNormal">Conduct quarterly audits on consultant documentation and onboarding requirements</li><li class="MsoNormal">Monitor expiring contracts and provide notice for a smooth off-boarding experience</li><li class="MsoNormal">Investigate AR discrepancies and follow up with the client or contractor as needed</li><li class="MsoNormal">Serve as a primary point of contact to receive, investigate and resolve consultant, sub-vendor, and client questions relating to the billing and payment of invoices</li><li class="MsoNormal">Create credit/debit memos to balance records within the Vendor Management System Fieldglass</li></ul> Minimum Requirements:  <ul style="margin-top:0cm"><li class="MsoNormal">Minimum 2 years of professional experience in a customer service or sales support role</li><li class="MsoNormal">Demonstrated capability to learn and fully manage medium to high complexity administrative tasks on an independent basis</li><li class="MsoNormal">Knowledgeable of contract and payroll administration procedures, tax regulations, and invoicing processes</li><li class="MsoNormal">Knowledgeable of MS Office 365 – Specifically Outlook, MS Teams and SharePoint</li><li class="MsoNormal">Ability to handle pressure in a calm manner and deal with all various levels of internal and external clients</li><li class="MsoNormal">Detail oriented</li><li class="MsoNormal">Strong commitment to excellent customer service</li><li class="MsoNormal">Ability to prioritize workflow and meet deadlines</li><li class="MsoNormal">Ability to handle confidential and proprietary information</li><li class="MsoNormal">Dedicated team player with excellent interpersonal skills who is willing to assist other team members as needed</li></ul>

Procom is one of North America’s leading staffing and contract workforce services providers. A privately held company, Procom has been deeply committed to continuous growth and improvement for both ourselves and our clients.

Successfully meeting the needs of Fortune 500 clients since 1978, Procom has 14 offices across North America, with over 8,500 skilled professionals currently on assignment.

Our business succeeds because we are reliable and our clients trust us, and we work hard to earn that trust by providing keen insight and a commitment to transparency. Through ongoing partnerships, we have become recognized as the market-leading source of high-performing services and solutions that transform how our clients acquire and manage the very best talent.

With prestigious recognition, including being named one of Deloitte’s Best Managed Companies each year since we first qualified in 2006, we are extremely proud of what we’ve accomplished.

In every aspect, we rely on the excellence of individuals to make a difference. We know that people matter. And we want to work with you.

Procom Inhouse Team

Client Services Associate

Accounts Receivable

Administrative Procedures

Administrative Skills

Atlassian JIRA

Auditing

Billing

Consulting

Contract Management

Contract Review

Customer Experience

Detail Oriented

Documentation

Entrepreneurship

Establish Priorities

Human Resources

ISO (International Organization for Standardization)

Interpersonal Skills

Legal

Microsoft Outlook

Microsoft SharePoint

Onboarding

Payment Processing

Payroll Administration

Product Lifecycle

Provider Contracting

Sales Management

Sales Support

Strategic Planning

Tax Regulations

Team Lead/Manager

Team Player

Time Management

VMS Operating System

Vendor/Supplier Management

monster

ONSITE

Customer Support Representative

The ideal candidate will be responsible, among other duties, for fostering strong relationships with our overseas immigration clients, ensuring their needs are met, and providing exceptional support throughout their journey with our law firm. Represent the firm in media engagements, conferences, and client-facing events at which persons interested in the law firm's immigration services will be present.

<div><div>Overview We are seeking a motivated and detail-oriented Digital Communications and Client Relations Specialist to join our dynamic team. The ideal candidate will be responsible, among other duties, for fostering strong relationships with our overseas immigration clients, ensuring their needs are met, and providing exceptional support throughout their journey with our law firm. This role requires a blend of interpersonal skills and technical knowledge to effectively communicate and collaborate with both clients and internal teams.Duties<ul><li>Design and execute communication strategies tailored to both Canadian and African legal markets.</li><li>Create public-facing legal content (articles, video scripts, press releases) with clarity and cultural relevance.</li><li>Represent the firm in media engagements, conferences, and client-facing events at which persons interested in the law firm's immigration services will be present.</li><li>Manage and grow the firm’s digital presence across platforms, using your established social media expertise.</li><li>Collaborate with lawyers and stakeholders to develop content that demystifies complex legal issues.</li><li>Leverage your knowledge of African and Middle Eastern markets to craft region-specific messaging and outreach campaigns.</li><li>Analyze engagement metrics and refine communication strategies accordingly.</li><li>Serve as the primary point of contact for clients, addressing inquiries and resolving issues in a timely manner.</li><li>Build and maintain strong relationships with clients to enhance customer satisfaction and loyalty.</li><li>Collaborate with cross-functional teams to ensure client needs are understood and met.</li><li>Assist in the development of client communication strategies, including newsletters, updates, and promotional materials.</li><li>Utilize digital marketing tools to support client engagement initiatives.</li><li>Monitor client feedback and provide insights for continuous improvement of services.</li><li>Maintain accurate records of client interactions and transactions in the CRM system.</li></ul>Skills<ul><li>Proficiency in Google applications (Docs, Sheets, etc.) for documentation and reporting.</li><li>Familiarity with web technologies including HTML, CSS, and WordPress for basic website updates.</li><li>Understanding of SEO principles to enhance online visibility for client projects.</li><li>Experience in digital marketing strategies to effectively promote services.</li><li>Knowledge of Adobe Creative Suite for creating visually appealing marketing materials.</li><li>Basic understanding of E-commerce platforms to assist clients in online transactions.</li><li>Familiarity with SQL for data management and reporting purposes is a plus.</li><li>Strong communication skills, both verbal and written, with an emphasis on customer service excellence.</li><li>Ability to work collaboratively within a team environment while managing multiple tasks efficiently.</li></ul>Qualifications<ul><li>Bachelor’s degree in English, Communications, or a related field.</li><li>10+ years of experience in media, broadcasting, or public relations, including on-air and editorial roles.</li><li>Demonstrated experience working with persons from Africa or the Middle East, with cultural fluency in regional communications.</li><li>Proven success working with large brands and managing public-facing campaigns.</li><li>A strong, active social media presence with an engaged following.</li><li>Exceptional writing, editing, and public speaking skills.</li><li>Experience creating content for diverse audiences across multiple platforms.</li><li>Global mindset and international travel experience.</li></ul>Join us as we strive to deliver outstanding service to our clients while growing your career in a supportive environment!</div></div><div>Job Types: Full-time, Permanent</div><div>Pay: $40.00 per hour</div><div>Expected hours: 40 per week</div><div>Additional pay:<ul><li>Bonus pay</li></ul>Benefits:<ul><li>Extended health care</li></ul>Schedule:<ul><li>Monday to Friday</li></ul></div><div>Work Location: In person</div><div>Expected start date: 2025-10-01</div>

ANDREW LAW OFFICE

Digital Communications and Client Relations Specialist

Adobe Creative Suite

Analysis Skills

Broadcasting

CSS (Cascading Style Sheet)

Campaigns

Conferences

Content Development

Continuous Improvement

Cross-Functional

Customer Relationship Management (CRM) Systems

Customer Satisfaction

Customer Service Tools

Customer/Client Research

Data Management

Develop and Maintain Customers

Editing

HTML (HyperText Markup Language)

Internet Technology

Marketing

Marketing Strategy

Metrics

Multiplatform/Cross-Platform

Multitasking

Newsletter

Online Marketing

Presentation/Verbal Skills

Press Releases

Public/Media/Press/Analyst Relations

Record Keeping

SQL (Structured Query Language)

Scripting (Scripting Languages)

Search Engine Optimization (SEO)

Social Media

Website Management

Willing to Travel

Wordpress

Writing Skills

eCommerce

creatorId

entitledSubscriptionPlan

Automotive Technician/Mechanic

We’re Hiring Automotive Service Technicians at our Western GMC Buick Ltd, operating as Wolfe GMC Buick Edmonton dealership, located at 18325 Stony Plain Road, Edmonton, Alberta. Interested candidates will be 3rd year apprentices (or equivalent) or higher and must be registered or commit to register with Apprenticeship and Industry Training (AIT).

PAID_TIME_OFF

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PARKING

MEDICAL_DENTAL_VISION

We’re Hiring Automotive Service Technicians at our Western GMC Buick Ltd, operating as Wolfe GMC Buick Edmonton dealership, located at 18325 Stony Plain Road, Edmonton, Alberta. Are you a skilled tech who lives for solving problems under the hood? We're on the hunt for exceptional Automotive Technicians to join our team. If you’ve got the expertise to keep cars running at their best and want to be part of a crew that truly values and rewards your talent, this is where you belong!Interested candidates will be 3rd year apprentices (or equivalent) or higher and must be registered or commit to register with Apprenticeship and Industry Training (AIT).   Why Work with Us?<ul><li tabindex="0">Competitive Pay: Earn $32-44 per hour, plus weekly bonus opportunities for upsold customer pay work.</li><li tabindex="0">Comprehensive Benefits: Enjoy dental, extended health care, life insurance, and more.</li><li tabindex="0">Extra Perks: Take advantage of store discounts, tuition reimbursement, and 3 weeks of paid time off to start.</li><li tabindex="0">Boot Allowance: Receive $200 every two years to keep you equipped and ready.</li><li tabindex="0">Skill Development: Join a supportive team that invests in your future with fully paid, factory-supported training programs.</li><li tabindex="0">Technicians Guild Bonus: Earn up to $2,000 per year in additional rewards.</li></ul>

Western GMC Buick Ltd, operating as Wolfe GMC Buick Edmonton

18325 Stony Plain Rd, Edmonton, AB T5S 1C6

Automotive Service Technician

Automotive Industry

Braking Systems

Automotive Repair and Maintenance

Test Equipment

Apprenticeship jobs are available on Monster! Customer Service managers are hiring in Alberta! Upload your resume and supercharge your job search.

Apprenticeship Customer Service Jobs in Alberta &#127758; | Monster