location_0_addressRegionName

location_0_addressCountryName

OFFSITE

UNKNOWN

jobPosting hiringOrganization as json hashed.

ADAPTED_NOW

REMOTE

Change Management

As a Change Management Strategist, you will ensure the success of project deliveries in Client Experience & Technology by keeping the client at the center of everything you do. The role involves creating and executing change strategies to drive business results, focusing on behavior changes that drive value.

KBSkills

ACTIVE

Change Management Strategist: On behalf of our client, Procom is searching for a Change Management Strategist for a 1-year role. This position is remote with a preference for Alberta-based candidates but open to anywhere in Canada. Change Management Strategist - Job Description: As a Change Management Strategist, you will ensure the success of project deliveries in Client Experience & Technology by keeping the client at the center of everything you do. The role involves creating and executing change strategies to drive business results, focusing on behavior changes that drive value. Change Management Strategist - Responsibilities: • Coordinate and align stakeholders, partners, and experts to create holistic change strategies • Develop readiness strategies to support team members in adopting changes • Use data and insights to inform and craft strategies • Engage in storytelling to connect people to the change journey • Manage multiple projects from the CXT PLAID SDLC Change Management Strategist - Mandatory Skills: • Strong communication skills • Collaboration abilities • Storytelling expertise • Ability to give feedback • Strategic thinking • Problem-solving skills • Teamwork Change Management Strategist – Nice-to-Have Skills: • Experience with CIAM (Client Identity & Access Management) • Familiarity with Alerts & Notifications systems • Knowledge of Client Care Authentications • Understanding of Genesys Client Enhancements • Accessible design principles Change Management Strategist – Assignment Length: This is a 1-year contract position with a possibility for extension. Change Management Strategist - Start Date: ASAP Change Management Strategist - Assignment Location: Remote, with a preference for Alberta-based candidates but open to anywhere in Canada.

CA-Procom

Change Management Strategist

Authentication

Communication Skills

Customer Experience

Customer Support/Service

Genesys Solutions

Identity Data Management

Multitasking

Project/Program Management

Software Development Lifecycle (SDLC)

Storytelling

Strategic Planning

Team Player

Vice President

This senior leadership role involves overseeing platform development, optimizing user experience, and driving revenue growth through innovative digital solutions. We are seeking a results-driven and technically skilled Vice President of E-Commerce to lead our digital commerce strategy and execution.

Vice President, Digital: On behalf of our retail client, Procom is searching for a Vice President, Digital for a permanent role. This position is a hybrid position onsite at our client’s Calgary office. Vice President, Digital - Job Description: We are seeking a results-driven and technically skilled Vice President of E-Commerce to lead our digital commerce strategy and execution. This senior leadership role involves overseeing platform development, optimizing user experience, and driving revenue growth through innovative digital solutions. Vice President, Digital - Responsibilities: • Develop and execute a comprehensive e-commerce roadmap aligned with the company’s business goals. • Oversee platform development, site performance, user experience, and digital marketing integrations. • Manage the full e-commerce ecosystem including frontend, backend, integrations, and third-party applications. • Lead the design, development, and maintenance of online stores on Shopify, WooCommerce, Magento, and other platforms. • Oversee custom development and integrations using HTML/CSS, JavaScript, PHP, Python, and RESTful APIs. • Ensure scalable and secure architecture across platforms and applications. • Monitor KPIs such as traffic, conversion rate, AOV, and customer retention to drive performance improvements. Vice President, Digital - Mandatory Skills: • Bachelor’s or Master’s degree in Computer Science, Information Systems, or related field. • Minimum 8-10 years of experience in e-commerce and web development, including 3+ years in a leadership role. • Expertise in Shopify Plus, WooCommerce, and Magento (Adobe Commerce). • Strong programming skills in JavaScript, HTML, CSS, PHP, Python, SQL, and relevant frameworks. • Deep understanding of database design, e-commerce architecture, API integrations, and security best practices. • Proven experience in SEO, site speed optimization, UX/UI, and mobile-first development. • Strong project management and communication skills. Vice President, Digital – Nice-to-Have Skills: • Experience with headless commerce and JAMstack architecture. • Familiarity with platforms like BigCommerce, Salesforce Commerce Cloud, or SAP Hybris. • Experience with international e-commerce and multi-language/multi-currency sites. Vice President, Digital – Assignment Length: This is a permanent position. Vice President, Digital - Start Date: ASAP. Vice President, Digital - Assignment Location: Calgary, Alberta, Canada. This is a hybrid role.

Vice President, Digital

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