Customer Service Jobs in Canada
CPKC
Calgary, AB
The Engineering Project Manager provides project support to field engineering managers through the planning, estimating, and coordination of track projects, and creating, monitoring and analyzing capital and maintenance track programs. The successful candidate will prepare requests for materials and contractor support, review and process invoices, complete monthly financial reports of accruals and budget forecasts, and provide project management review and guidance for engineering managers.
CPKC
Winnipeg, MB
The Engineering Project Manager provides project support to field engineering managers through the planning, estimating, and coordination of track projects, and creating, monitoring and analyzing capital and maintenance track programs. The successful candidate will prepare requests for materials and contractor support, review and process invoices, complete monthly financial reports of accruals and budget forecasts, and provide project management review and guidance for engineering managers.
CPKC
Mississauga, ON
The Engineering Project Manager provides project support to field engineering managers through the planning, estimating, and coordination of track projects, and creating, monitoring and analyzing capital and maintenance track programs. The successful candidate will prepare requests for materials and contractor support, review and process invoices, complete monthly financial reports of accruals and budget forecasts, and provide project management review and guidance for engineering managers.
MCKESSON
Mississauga, ON
This is determined by several factors, including performance, experience and skills, equity, regular job market evaluations, and geographical markets. Full-Time position with potential of rotational start times within our hours of operation – flexibility required to work shifts within the hours of operation.
MCKESSON
Edmonton, AB
This is determined by several factors, including performance, experience and skills, equity, regular job market evaluations, and geographical markets. Full-Time position with potential of rotational start times within our hours of operation – flexibility required to work shifts within the hours of operation.
Customer Service Jobs Overview
The customer service experience can make or break a company’s reputation. As the first point of call for customers looking for help and information, a customer service representative plays an important role in the growth of products and services by encouraging purchases as well as making sure customers are satisfied.
Customer service jobs usually don’t require you to have any specific education. Because you’ll be answering queries by phone, email, social media, or other message functions, you will rely on your communication and problem-solving skills. Your role will be to represent your company through a positive and informative customer experience, while also maintaining customer data.
If you’re excited by the idea of being customer-facing, you can widen your search by looking at similar administrative jobs, such as:
Customer Service Training and Skills
Most jobs in customer service require limited formal education, but employers often expect candidates to have experience in similar roles. If you don’t have any previous work experience, you could consider volunteer or community opportunities to build skills in communication, teamwork, problem-solving, and basic computer literacy. Take a look at a to learn more about what hiring managers are looking for.
Update Your Customer Service Resume
Before you start applying for jobs, you’ll need to write or update your resume to reflect what employers are looking for in customer service candidates. Monster can help you get started with lots of actionable tips for customer service resumes and even a customer service resume sample. You might also need a cover letter to set out your experience in more detail. We have your back there too with plenty of examples and templates.
Interviewing for Customer Service Jobs
Job interviews can be daunting, but don’t worry, Monster has you covered with useful tips to help you prepare. Explore advice on how to do well in an interview, how to prepare for interviews over the phone, and check out 100 potential interview questions such as:
- What are your strengths?
- What attracted you to this company?
- Can you tell me about a time where you had to deal with conflict on the job?
Spending time researching and practicing for a job interview can help you feel much more relaxed and confident going in.
How Much Do Customer Service Jobs Pay?
Wondering how much you might make in customer service? The median hourly rate for a representative varies slightly across provinces. For example, you can expect to receive around $18.43 per hour in Ontario and $17.19 per hour in Quebec. Your pay will also depend on your level of experience. To check what you can make in your area, use the handy Monster Salary tool. It will also show you pay for related jobs, skills that can boost your value, and potential career progression in your field.
Learn About Companies You’re Interested In
Finding your perfect job is also about finding the right fit with a company. Many different types of organisations require customer service representatives. Maybe you already have an idea of an employer you want to work with. Check out some of Monster’s company profiles to learn about size, location, career management, and community involvement.
Find the Right Customer Service Jobs on Monster
Now that you’ve learnt all about what to expect and how to land a customer service job, it’s time to search the many available to you on Monster. Simply create a profile so you can save jobs you’re interested in, apply faster, and get useful tips and advice for your career.