Customer Service Jobs in Canada
Agropur
Bedford, NS
Create a customer centric experience; dedication to providing the highest quality services which meet the needs and requirements of internal and external customers. As a leader in the Dairy Industry, our mission is to remain true to our members' vision of sustainability by offering our customers quality dairy products.
CA-Uline
Milton, ON
Uline, a family-owned company, is North America’s leading distributor of shipping, industrial, and packaging materials with over 9,000 employees across 13 locations. As a Customer Service Representative, you’ll dig into order details to deliver an exceptional experience our customers love.
CA-Uline
Milton, ON
As a Bilingual Customer Service Representative, you’ll dig into order details to deliver an exceptional experience our French-speaking customers love. Uline, a family-owned company, is North America’s leading distributor of shipping, industrial, and packaging materials with over 9,000 employees across 13 locations.
Hire Standard Staffing
Vancouver, BC
At the forefront of specialized financial services, Globe Life helps families safeguard their assets and promises a profound purpose: ensuring a brighter future for every client. As a Benefits Representative, you play a pivotal role in helping families protect their assets and secure their futures.
Hire Standard Staffing
Calgary, AB
At the forefront of specialized financial services, Globe Life helps families safeguard their assets and promises a profound purpose: ensuring a brighter future for every client. As a Benefits Representative, you play a pivotal role in helping families protect their assets and secure their futures.
Hire Standard Staffing
Grande Prairie, AB
At the forefront of specialized financial services, Globe Life helps families safeguard their assets and promises a profound purpose: ensuring a brighter future for every client. As a Benefits Representative, you play a pivotal role in helping families protect their assets and secure their futures.
Hire Standard Staffing
Kelowna, BC
At the forefront of specialized financial services, Globe Life helps families safeguard their assets and promises a profound purpose: ensuring a brighter future for every client. As a Benefits Representative, you play a pivotal role in helping families protect their assets and secure their futures.
Hire Standard Staffing
Medicine Hat, AB
At the forefront of specialized financial services, Globe Life helps families safeguard their assets and promises a profound purpose: ensuring a brighter future for every client. As a Benefits Representative, you play a pivotal role in helping families protect their assets and secure their futures.
Nordia, Nordia, Inc.
Irishtown, NB
A competitive salary of $22.75/hour (includes bonuses of $7.25/hour of work); A night premium of $1.50/hour and a weekend premium of $0.25/hour; An exceptional work environment: bright, spacious, relaxation areas, gym, games room and more; Fully paid training - we take the time to support you to ensure your success; A comprehensive benefits package after six months' service, including: o Full insurance (medical, dental and life insurance); o Significant discounts on telecommunications products and services. During these calls, you will collect the necessary information from the caller and connect him/her to the nearest public safety professionals; You will remain motivated to multi-task by handling calls courteously, quickly and accurately; You will ensure that the information provided remains private and strictly confidential at all times; Qualifications: What you need to succeed:
Nordia, Nordia, Inc.
Moncton, NB
A competitive salary of $22.75/hour (includes bonuses of $7.25/hour of work); A night premium of $1.50/hour and a weekend premium of $0.25/hour; An exceptional work environment: bright, spacious, relaxation areas, gym, games room and more; Fully paid training - we take the time to support you to ensure your success; A comprehensive benefits package after six months' service, including: o Full insurance (medical, dental and life insurance); o Significant discounts on telecommunications products and services. During these calls, you will collect the necessary information from the caller and connect him/her to the nearest public safety professionals; You will remain motivated to multi-task by handling calls courteously, quickly and accurately; You will ensure that the information provided remains private and strictly confidential at all times; Qualifications: What you need to succeed:
Nordia, Nordia, Inc.
Irishtown, NB
Aperçu: Faire briller votre côté humain pour 22.75$/heure, ça vous dit? Nous recherchons des personnes animées par le désir d’aider les autres pour rejoindre notre nouvelle équipe de spécialistes en service à la clientèle et soutien d’urgence. Dans cette position, vous jouerez un rôle essentiel dans la prise en charge de dive...
Nordia, Nordia, Inc.
Moncton, NB
Aperçu: Faire briller votre côté humain pour 22.75$/heure, ça vous dit? Nous recherchons des personnes animées par le désir d’aider les autres pour rejoindre notre nouvelle équipe de spécialistes en service à la clientèle et soutien d’urgence. Dans cette position, vous jouerez un rôle essentiel dans la prise en charge de dive...
Nordia, Nordia, Inc.
Shediac, NB
Aperçu: Faire briller votre côté humain pour 22.75$/heure, ça vous dit? Nous recherchons des personnes animées par le désir d’aider les autres pour rejoindre notre nouvelle équipe de spécialistes en service à la clientèle et soutien d’urgence. Dans cette position, vous jouerez un rôle essentiel dans la prise en charge de dive...
Concentrix
Oshawa, ON
Location: CAN OshawaLanguage Requirements: Time Type: Full timeIf you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents. Job Title: Customer Service Representative (Bilingual: French/English) On-SiteJob Description.
Virtual Company
$60000 - $70000 Per year
Toronto, ON
Determining compensation for this role (and others) at Vaco depends upon a wide array of factors including but not limited to: the individual’s skill sets, experience and training; licensure and certification requirements; office location and other geographic considerations; other business and organizational needs. Vaco values a diverse workplace and strongly encourages women, people of color, LGBTQ+ individuals, people with disabilities, members of ethnic minorities, foreign-born residents, and veterans to apply.
CA-Procom
Toronto, ON
This role involves addressing Level 1 technical issues with the support of a 24/7 help desk, ensuring smooth IT operations for end-users. We are currently seeking a Service Desk Technician for vacation coverage, providing essential desktop support for one day a week.
Customer Service Jobs Overview
The customer service experience can make or break a company’s reputation. As the first point of call for customers looking for help and information, a customer service representative plays an important role in the growth of products and services by encouraging purchases as well as making sure customers are satisfied.
Customer service jobs usually don’t require you to have any specific education. Because you’ll be answering queries by phone, email, social media, or other message functions, you will rely on your communication and problem-solving skills. Your role will be to represent your company through a positive and informative customer experience, while also maintaining customer data.
If you’re excited by the idea of being customer-facing, you can widen your search by looking at similar administrative jobs, such as:
Customer Service Training and Skills
Most jobs in customer service require limited formal education, but employers often expect candidates to have experience in similar roles. If you don’t have any previous work experience, you could consider volunteer or community opportunities to build skills in communication, teamwork, problem-solving, and basic computer literacy. Take a look at a to learn more about what hiring managers are looking for.
Update Your Customer Service Resume
Before you start applying for jobs, you’ll need to write or update your resume to reflect what employers are looking for in customer service candidates. Monster can help you get started with lots of actionable tips for customer service resumes and even a customer service resume sample. You might also need a cover letter to set out your experience in more detail. We have your back there too with plenty of examples and templates.
Interviewing for Customer Service Jobs
Job interviews can be daunting, but don’t worry, Monster has you covered with useful tips to help you prepare. Explore advice on how to do well in an interview, how to prepare for interviews over the phone, and check out 100 potential interview questions such as:
- What are your strengths?
- What attracted you to this company?
- Can you tell me about a time where you had to deal with conflict on the job?
Spending time researching and practicing for a job interview can help you feel much more relaxed and confident going in.
How Much Do Customer Service Jobs Pay?
Wondering how much you might make in customer service? The median hourly rate for a representative varies slightly across provinces. For example, you can expect to receive around $18.43 per hour in Ontario and $17.19 per hour in Quebec. Your pay will also depend on your level of experience. To check what you can make in your area, use the handy Monster Salary tool. It will also show you pay for related jobs, skills that can boost your value, and potential career progression in your field.
Learn About Companies You’re Interested In
Finding your perfect job is also about finding the right fit with a company. Many different types of organisations require customer service representatives. Maybe you already have an idea of an employer you want to work with. Check out some of Monster’s company profiles to learn about size, location, career management, and community involvement.
Find the Right Customer Service Jobs on Monster
Now that you’ve learnt all about what to expect and how to land a customer service job, it’s time to search the many available to you on Monster. Simply create a profile so you can save jobs you’re interested in, apply faster, and get useful tips and advice for your career.