Customer Success Manager Jobs in Montreal
FLiiP
Brossard, QC
We serve gyms, yoga studios, martial arts centers, and other fitness businesses with powerful software solutions that streamline operations and improve customer management. This is a founding CS role where you'll build relationships with our fitness industry clients, ensure they achieve their business goals using FLiiP, and contribute to our rapid growth trajectory.
Coveo
Montreal, QC
Here's what makes you the ideal candidate for this role: Excellent interpersonal, communication, and presentation skills, essential for building strong relationships with clients and teams. Act as a domain expert (services, support, AI) and superuser of our products, while guiding clients toward achieving their goals, taking their context and priorities into account.
Coveo
Montreal, QC
Apply creative approaches to resolve challenges, suggesting improvements to existing processes and frameworks to drive increased team efficiency and better outcomes for clients. With a consultative approach and as a trusted partner, you will guide our digital-first clients in making the most of our products by understanding usage and adoption trends, addressing gaps and sharing best practices.
Coveo
Montreal, QC
You will take a consultative approach to ongoing customer product enablement to address skill deficits as well as advise on best practices and solutions that address customers' desired outcomes, either through existing or new products and capabilities. Strong functional consultative approach to customer management with a passion for identifying solutions to meet customers' business goals (understanding how complex solutions work in practice).
Estateably
Montreal, QC
As a Junior Customer Success Manager at Estateably, you play a critical role in delivering a seamless customer experience by acting as the first line of support and a trusted partner to our clients. Over the next 25 years, more than $60 trillion will be transferred between generations— yet professionals and the families they serve are wholly underserved in their tools to navigate the estate and trust administration process.
Velixo
Montréal, QC
In this role, you'll be a strategic partner, driving customer success by maximizing product adoption, ensuring retention, and empowering clients to confidently leverage their ERP data for strategic decision-making. Analyze customer health metrics and product usage data to identify and proactively mitigate churn risks, achieving measurable improvements in customer retention rates.
Amilia
Montreal, QC
Designed for municipalities, community centers, nonprofits, businesses, and recreation organizations, Amilia SmartRec™ streamlines operations, optimizes facility management, and simplifies program and membership management. By combining cutting-edge technology with deep industry expertise, the software empowers organizations to manage registrations, memberships, facilities, and finances more efficiently while enhancing community engagement.
Botpress Technologies Inc.
Montreal, QC
As the 3rd fastest-growing B2B AI start-up worldwide, we’re at the forefront of the AI revolution, providing the most widely-used platform for sophisticated AI agents. Joining our team means changing the future of enterprise AI and building technology that will define the next era of business automation.
TalentBurst Inc
Montreal, QC
In this role, you'll be a strategic partner to a dynamic portfolio of Hosts in your region and act as a trusted advisor, sharing tailored insights and implementing impactful strategies to help them thrive and succeed . Understand product and Host pain points deeply—using that knowledge to advise Hosts and share meaningful feedback with internal teams.
CA-Procom
Montréal, QC
Proactively identify and respond promptly to failures; - Partner with development teams to drive stability, operational excellence, and a culture of efficiency; - Ensure team knowledge is current and forward-looking; - Respond to regulatory and compliance issues with urgency; - Liaise with external technology vendors and exchanges to coordinate changes and resolve connectivity and market data issues; - Review, execute, and verify production changes in strict accordance with procedures defined in change documents; - Take an active role in planned technology events, i.e. business continuity tests, ensuring recovery procedures are accurate and complete; - Leverage tools and resources available within the firm to simplify, automate, or eliminate inefficiencies. Key responsibilities for this position include: - Monitor and respond to user-reported issues as well as infrastructure alerts promptly and professionally; ensure issues are tracked through to resolution; - Ensure efficient incident management, ensuring accurate communication to impacted groups and timely resolution; - Facilitate root cause investigations and manage the implementation of corrective and preventative measures; - Manage coverage during North America, Asia and Europe market hours, including weekend pre-open ready-for-business checks.
Waste Management
Anjou, QC
Manages the activities of the Market Area's Inside Sales Team and provides an accomplished level of expertise in the sale of Waste Management services over the telephone to customers resulting in additional revenue. Develops and implements appropriate sales and marketing programs to meet current and future customer needs and provides guidance and direction to Inside Sales Team members.
Waste Management
Anjou, QC
Bilingual (French and English) - We require a bilingual speaking manager because this role requires frequent interactions and communications with employees, customers and others who are located outside of Quebec. Experience: Three years of relevant work experience in business-to-business sales management, plus three years in direct business-to-business sales (in addition to education experience).
Unito
Montreal, QC
At a glanceThe company:Unito is a software startup that helps work collaboration tools speak to each other. We're currently around 50 employees.The role: Take charge of our portfolio of enterprise customers.Ideal seniority level: Senior, typically 6+ years of experience.The pay:We have transparent and data-backed salaries. Yo...
Ecolab
Montreal, QC
Joignez l’équipe des ventes d’Ecolab en tant que Gérant des ventes de territoire à Montréal et les alentours. Au sein de notre division institutionnelle et leader de l’industrie, cette vente externe offre des produits chimiques complets et des solutions pour répondre aux besoins des clients dans les secteurs de la restauratio...
Ecolab
Montreal, QC
Joignez l’équipe des ventes d’Ecolab en tant que Gérant des ventes de territoire à Montréal et les alentours. Au sein de notre division institutionnelle et leader de l’industrie, cette vente externe offre des produits chimiques complets et des solutions pour répondre aux besoins des clients dans les secteurs de la restauratio...
GROUPE CONSEIL UDA INC.
Saint-Charles-sur-Richelieu, QC
More specifically: Provide leadership to the department including organizing weekly coordination and resource planning meetings; Manage staff under his supervision including but not limited to: coaching, supervising and developing staff skills, managing annual performance and developing individual development plans; Contribute to the development of the strategic plan and business development according to the requests of the partners; Plan, organize and control the various stages of environmental assessment projects (Phase I, II and III) and environmental remediation of sites contaminated; Prepare service offers; Ensure the relationship with the client; Ensure compliance with project deadlines; Supervise technicians and subcontractors; Compile data and write deliverables; Monitor the project budget; Approve supplier invoices and prepare project invoices; Participate in carrying out site work; Act as a technical environmental expert in support of various company projects; Work in collaboration with all company departments to carry out projects; Promote and implement the health and safety prevention program of the work. For our human-scale work culture and climate that is both pleasant and enriching in terms of developing skills in the environment, agriculture, forestry and hydrogeology, where people can exercise their passion in varied and stimulating project contexts, and where their contribution is recognized and valued; For our multitude of career opportunities to continue to evolve and develop yourself, in an environment conducive to professional development (personalized career plan) training, development and skills acquisition); For our significant contribution to the success of development projects in Quebec by ensuring compliance with applicable environments and regulations; For our competitive compensation and comprehensive benefits package focused on employees (group insurance plan, pension plan, telemedicine, PAEF, cell phone provided, reimbursement of professional association membership fees, reimbursement of mileage traveled according to internal policy, social club activities, etc.); For our flexible working conditions aimed at balancing our professional and private lives (teleworking offered up to 100% of the time depending on the position, condensed schedule, annual leave, etc.).
Doman Building Materials Group Ltd
Blainville, QC
The Sales Manager will also engage in strategic sales planning and support key national accounts in Quebec, collaborating with regional offices to enhance initiatives and meet customer needs. Minimum of five years of experience in managing, leading, and coaching an outside business-to-business sales team, preferably in the hard goods, wholesale, or consumer packaged goods (CPG) industries.
Kerry
Laval, QC
In line with consumer trends, Kerry has invested extensively in clean label preservation technologies which allow us to co-create with our customers to make better Food, Beverages, and Supplements for you. The role of KAM is to translate company objectives into the customer planning process through Category Reviews, Trade Marketing programs, Distribution Optimization and Merchandising initiatives with the goal of achieving company sales targets.