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Technical Services Associate

As a Customer Service / Tech Support Rep (Auto) Bilingual: Fr/Eng working from home, you’ll: Receive calls from dealership automobile mechanics, dealer representatives, Service Managers, and Technicians in specialized product areas (i.e. Transmission, Engine, Steering, etc.). As aremoteCustomer Service / Tech Support Rep (Auto) Bilingual: Fr/Eng, you’ll join an organically diverse team from 70+ countries where ALL members contribute and support each other’s success and well-being, proudly united as “game-changers.”

Salary

KBSkills

ACTIVE

HOUR

<p style="text-align:inherit"/><p style="text-align:left">Job Title:</p>Customer Service / Tech Support Rep (Auto) Bilingual: Fr/Eng<p style="text-align:inherit"/><p style="text-align:left">Job Description</p><p>Title: Customer Service / Tech Support Rep (Auto) Bilingual: Fr/Eng</p><p>Location: Oshawa, Ontario</p><p/><p><b>JOB DESCRIPTION</b></p><p/><p>The Customer Service / Tech Support Rep (Auto) Bilingual: Fr/Eng engages with customers through inbound and outbound calls and/or online channels. This role is responsible for delivering exceptional customer service and/or technical support by resolving routine inquiries and issues related to client products and services. (We accept applications for this position on an ongoing basis. Military veterans are encouraged to apply.)</p><p/><p><b>A NEW CAREER POWERED BY YOU</b></p><p/><p>Are you looking for a career change with a forward-thinking global organization that nurtures a true people-first, inclusive culture and a genuine sense of belonging? Would you like to join a company that earns “<b>World’s Best Workplaces</b>,” “<b>Best Company Culture</b>,” and “<b>Best Companies for Career Growth</b>” awards every year? Then aremoteCustomer Service / Tech Support Rep (Auto) Bilingual: Fr/Eng position at Concentrix is just the right place for you!</p><p/><p>As aremoteCustomer Service / Tech Support Rep (Auto) Bilingual: Fr/Eng, you’ll join an organically diverse team from 70+ countries where ALL members contribute and support each other’s success and well-being, proudly united as “game-changers.” Together, we help the world’s best-known brands power a world that works through exceptional customer experiences and tech-powered innovation. And due to continued growth, we’re looking for more talented game-changers to join our purpose, people as passionate about providing outstanding customer experiences as we are.</p><p/><p><b>CAREER GROWTH AND PERSONAL DEVELOPMENT</b></p><p><br/>This is a great opportunity to reimagine an all-new career journey and develop “friends for life” at the same time. We’ll give you all the training, technologies, and continuing support you’ll need to succeed. Plus, at Concentrix, there’s real career (and personal) growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That’s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you’ve always envisioned.</p><p/><p><b>WHAT YOU WILL DO IN THIS ROLE  </b></p><p/><p>As a Customer Service / Tech Support Rep (Auto) Bilingual: Fr/Eng working from home, you’ll:</p><ul><li>Receive calls from dealership automobile mechanics, dealer representatives, Service Managers, and Technicians in specialized product areas (i.e. Transmission, Engine, Steering, etc.)</li><li>Diagnose problem using systematic listening and probing approach to determine root cause and provide information, data and direction through research, manuals, database or contacts</li><li>Handle contacts from Automotive dealerships across Canada & the US.</li><li>Track information and update cases</li><li>Perform follow ups on existing cases and close cases, as required</li><li>Deliver expert customer experiences…with a smile.</li></ul><p/><p><b>YOUR QUALIFICATIONS</b></p><p/><p>Your skills, integrity, knowledge, and genuine compassion will deliver value and success with every customer interaction. Other qualifications for our remote Customer Service / Tech Support Rep (Auto) Bilingual: Fr/Engrole include:</p><ul><li>Class A Automotive License (310s - Red Seal)</li><li>Valid Driver’s License</li><li>5 year automotive experience with repairs/diagnostics</li><li>Strong aptitude for technical/mechanical repairs</li><li>Effective diagnostic aptitude, with strong time management skills</li><li>Strong communication and computer software skills</li><li>Fluent in English and French</li></ul><p/><p><b>WHAT’S IN IT FOR YOU</b><br/> </p><p>One of our company’s Culture Beliefs says, “We champion our people.” That’s why we significantly invest in our game-changers, our infrastructure, and our capabilities to ensure long-term success for both our teams and our customers. And we’ll invest in YOU to aid in your career path and in your personal development. In this role, you’ll also be provided with:</p><ul><li>The base salary range for this position is $28.63 - $40.87/hr. (pay rate will not be below the applicable minimum wage), plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program (EAP), registered retirement savings plan, paid time off and holidays, and paid training days.</li><li>DailyPay enrollment option to access pay "early," when you want it</li><li>Health and wellness programs with trained partners to help promote a healthy you</li><li>A modern, state-of-the-art office setting with advanced technologies and a great team</li><li>Mentorship programs that support your rewarding career journey </li><li>Programs and events that support diversity, equity, and inclusion, as well as global citizenship, sustainability, and community support</li><li>Celebrations for Concentrix Day, Game-Changer Appreciation Day, Customer Service Week, World Clean Up Day, #MyOneEarthPromise, and more</li></ul><p/><p><b>REIMAGINE THE BEST VERSION OF YOU!  </b><br/> </p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440,000 game-changers around the globe call Concentrix their “employer of choice.”</p><p style="text-align:inherit"/><p style="text-align:left">Location:</p>CAN Oshawa<p style="text-align:inherit"/><p style="text-align:left">Language Requirements:</p><p style="text-align:inherit"/><p style="text-align:left">Time Type:</p>Full time<div><div><div><div><div><div><div><p style="text-align:left"><b>If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents</b></p></div></div></div></div></div></div></div><div><div><div><div><div><div><div><p>Concentrix is an Equal Opportunity Employer and complies with the fair employment practice laws. We are committed to providing a workplace free from unlawful discrimination and harassment and prohibit the same against employees, applicants or other covered persons by coworkers, supervisors, managers, or third parties based on a person's race, color, religion, creed, sex, sexual orientation, gender identity, national origin, ancestry, age, veteran status, disability unrelated to job requirements, ethnicity, genetic information, military service, union membership, political affiliation, marital status, pregnancy or other protective status.</p></div></div></div></div></div></div></div>

Concentrix

Customer Service / Tech Support Rep (Auto) Bilingual: Fr/Eng

salaryMin

salaryMax

payPeriod

currency

Automotive Repair and Maintenance

Class A License

Communication Skills

Community Support

Computer Software

Customer Experience

Customer Relations

Customer Support/Service

Diversity

Driver's License

English Language

French Language

Genetics

Identify Issues

Leadership

Mentoring

Military

Multilingual

Problem Solving Skills

Root Cause Analysis

Sustainability

Technical Support

Time Management

Work From Home

pxappcastusd

INTEGRATED

Janitor - Cleaner

Using specified cleaning/ disinfecting/sanitizing agents, and following specific procedures, work patterns, and routines, performs tasks such as: Vacuuming, sweeping, dry/wet mopping, scrubbing, sanitizing/disinfecting floors; spot cleaning walls, windows and doors between washing; dusting, emptying wastebaskets and rearranging furniture; removing waste; daily cleaning and disinfecting all resident homes; cleaning floors, fixtures and furnishings in rooms, kitchen, closets; garbage collection, removing and recycling; may also include heavy cleaning duties such as deep cleaning. In Ontario, Extendicare, ParaMed Home Health Care and affiliated organizations including our partner homes in Extendicare Assist, accommodate the needs of job applicants throughout its recruitment and selection processes in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act.

<div><div><p style="text-align:left"><u><b>Job Description</b> </u></p><p style="text-align:inherit"/></div><p><b>JANITOR Full Time - Janitor</b></p><p>Extendicare is a leading provider of care and services for seniors throughout Canada. Through our network of over 115 senior care and living centres as well as our home health care operations, we are committed to delivering care throughout the health care continuum to meet the needs of a growing seniors’ population in Canada. Our qualified and highly trained workforce of 23,700 team members are united by a dedication to quality care and by our vision of being the best provider of senior care and services in Canada</p><p>Candidates are invited to apply for the part time janitor position at our 175-bed facility, located in Oshawa, Ontario.</p><p>Reporting to the Environmental Manager, the Janitor cleaner maintains high standards of cleanliness and sanitation throughout the client’s home by cleaning and sanitizing rooms and furnishings in assigned work areas following established policies and procedures.</p><p><b>RESPONSIBILITIES</b></p><ul><li>Receives assignment from Manager.</li><li>Using specified cleaning/ disinfecting/sanitizing agents, and following specific procedures, work patterns, and routines, performs tasks such as:</li><li>Vacuuming, sweeping, dry/wet mopping, scrubbing, sanitizing/disinfecting floors; spot cleaning walls, windows and doors between washing; dusting, emptying wastebaskets and rearranging furniture; removing waste; daily cleaning and disinfecting all resident homes; cleaning floors, fixtures and furnishings in rooms, kitchen, closets; garbage collection, removing and recycling; may also include heavy cleaning duties such as deep cleaning.</li><li>Ensures privacy of residents during performance of duties. </li><li>Adheres to established company policies and procedures regarding quality assurance, fire, and safety.</li><li>Performs outside work such as removal of light snow, sanding and salting as required.</li><li>Cooperates with other departments in such tasks as transferring residents, moving and storing supplies, furniture and equipment.</li><li>Participates in company meetings as assigned.  Attends in-service education programs.</li><li>Adheres to responsibilities and requirements for reporting adverse resident occurrences subject to regulatory and legislative direction.</li></ul><p><b>QUALIFICATIONS:</b></p><ul><li>Considerable lifting, reaching, squatting, kneeling, crouching, moving equipment and climbing ladders.  Exposure to biochemical agents and wet floors.</li><li>Ability to work safely, following established safety practices & procedures.</li><li>Ability to read and write English and follow simple written and verbal instructions in English.</li><li>Must be able to provide a vulnerable sector police check</li><li>Experience with stripping & waxing, and floor machines an asset</li></ul><p><b>CLOSING DATE:  February 27,(Internal)</b></p><p><b><i>In Ontario, Extendicare, ParaMed Home Health Care and affiliated organizations including our partner homes in Extendicare Assist, accommodate the needs of job applicants throughout its recruitment and selection processes in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act.  Accommodation needs must be provided in advance.   To discuss your needs, please contact the individual noted in the posting.</i></b></p><div>Janitor duties</div><p style="text-align:inherit"/><p style="text-align:left"><u><b>Time Type:</b></u></p><p style="text-align:inherit">Full time</p><div><p>When you choose to build your career with Extendicare, you’re joining a team dedicated to making a difference. By focusing our energy on enriching the lives of our residents every day, we transform both the quality of their lives and the quality of our own work experiences. </p></div><div><p>If you have a passion for caring, turn it into a rewarding career with Extendicare! </p></div><p>Extendicare and affiliated organizations including our partner homes in Extendicare Assist, accommodate the needs of job applicants throughout its recruitment and selection processes upon request.</p></div>

<p>For over 50 years, Extendicare’s qualified and experienced staff has been helping people live better through a commitment to quality care and service that includes skilled nursing care, home health care, retirement living, and management and consulting services.</p>

<p>We are proud to be at the forefront of senior care across Canada and work closely with government, community agencies, researchers, and our care partners, including families, to address needs, close gaps, solve problems and advance best practices. We employ thousands of people across the country who have made it their career and goal in life to care, and we have made it our priority to make sure they are trained and supported to provide the best care possible.
Our Mission</p>

<p>“Helping People Live Better.”</p>

<p>We help our residents and clients live better by promoting quality of life.</p>

<p>We create remarkable moments through highly engaged and motivated team members.</p>

<p>Stakeholders know this because we continuously measure, improve and publicly share our performance.</p>

<p>To help people live better by renewing and reimagining how we provide care to seniors in Canada. improvingcare.ca</p>

Extendicare

Janitor

<div><div><p style="text-align:left"><u><b>Job Description</b> </u></p><p style="text-align:inherit"/></div><p><b>JANITOR Part Time– Oshawa</b></p><p>Extendicare is a leading provider of care and services for seniors throughout Canada. Through our network of over 115 senior care and living centres as well as our home health care operations, we are committed to delivering care throughout the health care continuum to meet the needs of a growing seniors’ population in Canada. Our qualified and highly trained workforce of 23,700 team members are united by a dedication to quality care and by our vision of being the best provider of senior care and services in Canada</p><p>Candidates are invited to apply for the part time janitor position at our 175-bed facility, located in Oshawa, Ontario.</p><p>Reporting to the Environmental Manager, the Janitor cleaner maintains high standards of cleanliness and sanitation throughout the client’s home by cleaning and sanitizing rooms and furnishings in assigned work areas following established policies and procedures.</p><p><b>RESPONSIBILITIES</b></p><ul><li>Receives assignment from Manager.</li><li>Using specified cleaning/ disinfecting/sanitizing agents, and following specific procedures, work patterns, and routines, performs tasks such as:</li><li>Vacuuming, sweeping, dry/wet mopping, scrubbing, sanitizing/disinfecting floors; spot cleaning walls, windows and doors between washing; dusting, emptying wastebaskets and rearranging furniture; removing waste; daily cleaning and disinfecting all resident homes; cleaning floors, fixtures and furnishings in rooms, kitchen, closets; garbage collection, removing and recycling; may also include heavy cleaning duties such as deep cleaning.</li><li>Ensures privacy of residents during performance of duties. </li><li>Adheres to established company policies and procedures regarding quality assurance, fire, and safety.</li><li>Performs outside work such as removal of light snow, sanding and salting as required.</li><li>Cooperates with other departments in such tasks as transferring residents, moving and storing supplies, furniture and equipment.</li><li>Participates in company meetings as assigned.  Attends in-service education programs.</li><li>Adheres to responsibilities and requirements for reporting adverse resident occurrences subject to regulatory and legislative direction.</li></ul><p><b>QUALIFICATIONS:</b></p><ul><li>Considerable lifting, reaching, squatting, kneeling, crouching, moving equipment and climbing ladders.  Exposure to biochemical agents and wet floors.</li><li>Ability to work safely, following established safety practices & procedures.</li><li>Ability to read and write English and follow simple written and verbal instructions in English.</li><li>Must be able to provide a vulnerable sector police check</li><li>Experience with stripping & waxing, and floor machines an asset</li></ul><p><b>CLOSING DATE:  February 27th (internal)</b></p><p><b><i>In Ontario, Extendicare, ParaMed Home Health Care and affiliated organizations including our partner homes in Extendicare Assist, accommodate the needs of job applicants throughout its recruitment and selection processes in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act.  Accommodation needs must be provided in advance.   To discuss your needs, please contact the individual noted in the posting.</i></b></p><div>Janitor duties</div><p style="text-align:inherit"/><p style="text-align:left"><u><b>Time Type:</b></u></p><p style="text-align:inherit">Part time</p><div><p>When you choose to build your career with Extendicare, you’re joining a team dedicated to making a difference. By focusing our energy on enriching the lives of our residents every day, we transform both the quality of their lives and the quality of our own work experiences. </p></div><div><p>If you have a passion for caring, turn it into a rewarding career with Extendicare! </p></div><p>Extendicare and affiliated organizations including our partner homes in Extendicare Assist, accommodate the needs of job applicants throughout its recruitment and selection processes upon request.</p></div>

<div><div><p style="text-align:left"><u><b>Job Description</b> </u></p><p style="text-align:inherit"/></div><p>Position: Casual- Janitor<br/><br/>Location: Extendicare Guildwood.<br/><br/>Schedule and time:  Must be available 3-4 days a week and every other weekend from 4 PM to 8 PM.<br/><br/>Extendicare is a leading provider of care and services for seniors throughout Canada. Through our network of over 115 senior care and living centres as well as our home health care operations, we are committed to delivering care throughout the health care continuum to meet the needs of a growing seniors’ population in Canada. Our qualified and highly trained workforce of 23,700 team members are united by a dedication to quality care and by our vision of being the best provider of senior care and services in Canada<br/><br/>Candidates are invited to apply for the part-time janitor position at our 161-bed facility, located in Scarborough, Ontario.<br/><br/>Reporting to the Environmental Manager, the Janitor cleaner maintains high standards of cleanliness and sanitation throughout the client’s home by cleaning and sanitizing rooms and furnishings in assigned work areas following established policies and procedures.<br/><br/>RESPONSIBILITIES<br/><br/>Receives assignment from Manager.<br/>Using specified cleaning/ disinfecting/sanitizing agents, and following specific procedures, work patterns, and routines, performs tasks such as:<br/>Vacuuming, sweeping, dry/wet mopping, scrubbing, sanitizing/disinfecting floors; spot cleaning walls, windows and doors between washing; dusting, emptying wastebaskets and rearranging furniture; removing waste; daily cleaning and disinfecting all resident homes; cleaning floors, fixtures and furnishings in rooms, kitchen, closets; garbage collection, removing and recycling; may also include heavy cleaning duties such as deep cleaning.<br/>Ensures privacy of residents during performance of duties. <br/>Adheres to established company policies and procedures regarding quality assurance, fire, and safety.<br/>Performs outside work such as removal of light snow, sanding and salting as required.<br/>Cooperates with other departments in such tasks as transferring residents, moving and storing supplies, furniture and equipment.<br/>Participates in company meetings as assigned.  Attends in-service education programs.<br/>Adheres to responsibilities and requirements for reporting adverse resident occurrences subject to regulatory and legislative direction.</p><p><br/>QUALIFICATIONS:<br/>Considerable lifting, reaching, squatting, kneeling, crouching, moving equipment and climbing ladders.  Exposure to biochemical agents and wet floors.<br/>Ability to work safely, following established safety practices & procedures.<br/>Ability to read and write English and follow simple written and verbal instructions in English.<br/>Must be able to provide a vulnerable sector police check<br/>Experience with stripping & waxing, and floor machines an asset<br/><br/>In Ontario, Extendicare, ParaMed Home Health Care and affiliated organizations including our partner homes in Extendicare Assist, accommodate the needs of job applicants throughout its recruitment and selection processes in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act.  Accommodation needs must be provided in advance.   To discuss your needs, please contact the individual noted in the posting.<br/><br/>When you choose to build your career with Extendicare, you’re joining a team dedicated to making a difference. By focusing our energy on enriching the lives of our residents every day, we transform both the quality of their lives and the quality of our own work experiences. <br/><br/>If you have a passion for caring, turn it into a rewarding career with Extendicare! <br/><br/>Extendicare and affiliated organizations including our partner homes in Extendicare Assist, accommodate the needs of job applicants throughout its recruitment and selection processes upon request.</p><p style="text-align:inherit"/><p style="text-align:left"><u><b>Time Type:</b></u></p><p style="text-align:inherit">Part time</p><div><p>When you choose to build your career with Extendicare, you’re joining a team dedicated to making a difference. By focusing our energy on enriching the lives of our residents every day, we transform both the quality of their lives and the quality of our own work experiences. </p></div><div><p>If you have a passion for caring, turn it into a rewarding career with Extendicare! </p></div><p>Extendicare and affiliated organizations including our partner homes in Extendicare Assist, accommodate the needs of job applicants throughout its recruitment and selection processes upon request.</p></div>

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