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Customer Services Representative

Uline, a family-owned company, is North America’s leading distributor of shipping, industrial, and packaging materials with over 9,000 employees across 13 locations. As a Customer Service Representative, you’ll dig into order details to deliver an exceptional experience our customers love.

Salary

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ACTIVE

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Customer Service RepresentativePay from $28 to $32 per hour with significant growth and earning potential!Toronto Branch3333 James Snow Parkway, Milton, ON L9T 8L1Customer Service is the heartbeat of Uline! As a Customer Service Representative, you’ll dig into order details to deliver an exceptional experience our customers love. Our company continues to grow, creating new career opportunities and job stability you can count on.Better together! This position is on-site, and we are looking for people who share our passion.Hours: Various in-office shifts available.Position Responsibilities<ul><li>Process customer orders and inquiries in a collaborative call center using world-class technology.</li><li>Communicate with customers over phone, email and chat.</li><li>Help customers navigate Uline's website and online ordering.</li><li>Become a product and solutions expert! We’ll equip you to answer product, pricing and shipping questions quickly and confidently.</li></ul>Minimum Requirements<ul><li>High school diploma or equivalent. Bachelor's degree preferred.</li><li>Prior customer service experience is a plus, but we’ll train you to provide legendary service for our customers!</li></ul>Benefits<ul><li>Company-paid extended health coverage and RRSP with 6% employer match that starts day one!</li><li>Multiple bonus programs.</li><li>Paid holidays and generous paid time off.</li><li>Tuition Assistance Program that covers professional continuing education.</li></ul>Employee Perks<ul><li>On-site café, outdoor patio and first-class fitness center.</li><li>Monthly employee-appreciation events.</li><li>Opportunities for community involvement.</li><li>Best-in-class, clean, modern facilities.</li></ul>About UlineUline, a family-owned company, is North America’s leading distributor of shipping, industrial, and packaging materials with over 9,000 employees across 13 locations.Uline is a drug-free workplace.Uline is an Equal Opportunity Employer#LI-TE2#LI-TOR001(#IN-TORCS)

In 1980, Liz and Dick Uihlein recognized a local need for a shipping supply distributor and started Uline from their basement. Their first product was the H-101 carton sizer (still offered today). From those humble beginnings, the business has grown far beyond their expectations, while still remaining a family-owned and run company. Uline is now North America's leading distributor of shipping, packaging and industrial supplies with over 1,650 box sizes in stock. Product lines have expanded to include retail, safety, material handling and janitorial items. Uline's 812-page catalog reaches businesses nationwide, offering 37,500 products always in stock for quick delivery. With over 8,200 employees in North America, Uline has distribution centers near Chicago, IL; Minneapolis, MN; Allentown, PA; Los Angeles, CA; Atlanta, GA; Dallas, TX and Seattle, WA, as well as international locations near Toronto and Edmonton, Canada and in Mexicali and Monterrey, Mexico. Uline is a drug-free workplace.

Uline

Customer Service Representative

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Call Centers

Customer Support/Service

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Order Processing

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Team Player

Uline Canada

As a Bilingual Customer Service Representative, you’ll dig into order details to deliver an exceptional experience our French-speaking customers love. Uline, a family-owned company, is North America’s leading distributor of shipping, industrial, and packaging materials with over 9,000 employees across 13 locations.

Bilingual Customer Service Representative(English / French)Pay from $32 to $36 per hour with significant growth and earning potential!Toronto Branch3333 James Snow Parkway, Milton, ON L9T 8L1Customer Service is the heartbeat of Uline! As a Bilingual Customer Service Representative, you’ll dig into order details to deliver an exceptional experience our French-speaking customers love. Our company continues to grow, creating new career opportunities and job stability you can count on.Better together! This position is on-site, and we are looking for people who share our passion.Hours: Monday - Friday, 9:30 AM to 6 PM.Position Responsibilities<ul><li>Process customer orders and inquiries in a collaborative call center using world-class technology.</li><li>Communicate with customers over phone, email and chat.</li><li>Help customers navigate Uline's website and online ordering.</li><li>Become a product and solutions expert! We’ll equip you to answer product, pricing and shipping questions quickly and confidently.</li></ul>Minimum Requirements<ul><li>High school diploma or equivalent. Bachelor's degree preferred.</li><li>Prior customer service experience is a plus, but we’ll train you to provide legendary service for our customers!</li><li>Bilingual (English / French) - fluent in both verbal and written forms.</li></ul>Benefits<ul><li>Company-paid extended health coverage and RRSP with 6% employer match that starts day one!</li><li>Multiple bonus programs.</li><li>Paid holidays and generous paid time off.</li><li>Tuition Assistance Program that covers professional continuing education.</li></ul>Employee Perks<ul><li>On-site café, outdoor patio and first-class fitness center.</li><li>Monthly employee-appreciation events.</li><li>Opportunities for community involvement.</li><li>Best-in-class, clean, modern facilities.</li></ul>About UlineUline, a family-owned company, is North America’s leading distributor of shipping, industrial, and packaging materials with over 9,000 employees across 13 locations.Uline is a drug-free workplace.Uline is an Equal Opportunity Employer#LI-BW1#LI-TOR001(#IN-TORCS)

Bilingual Customer Service Representative (French)

English Language

French Language

Multilingual

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