Hospitality Job Overview
The hospitality industry is one of the fastest-growing job sectors within the entire country. While this field is indeed quite broad in scope, applicants can expect to focus their skills within the industry of customer service. Of course, the demands of this industry will naturally vary in relation to the specific area of expertise. Some of the most common roles are assistant restaurant manager
, concierge and customer service representative. The hospitality industry is as vibrant as it is challenging. Also, it is worth noting that there is a great deal of room for upward mobility here; a useful advantage for entry-level applicants.
Hospitality Job Education Requirements
As mentioned previously, the hospitality industry encompasses a great many discrete fields. Therefore, it should come as no great surprise that the requirements will likewise vary depending upon the title required. The primary need is for the applicant to possess interpersonal skills both over the phone and during face-to-face encounters. Proficient computer knowledge is a bonus; many positions will dictate at least a basic need of email communications, excel spreadsheets and even VoIP systems for customer service enquiries. Most jobs will generally require at least a high school diploma or its equivalent. Senior roles such as a guest services coordinator
are likely to need a hospitality degree from a university and real-time experience.
Hospitality Job Market
Thankfully, the hospitality industry within Canada is seen to be one of the most lucrative in the entire country. This is particularly the case for properties that are located within major urban centers such as Montreal, Ottawa and Toronto. In fact, a 2014 survey has illustrated that positions in the hospitality sector such as pastry chefs
and front desk clerks are some of the fastest growing in the country. This trend is expected to continue into the foreseeable future.
Hospitality Job Salary Information
Recent analyses have found that salaries can vary depending upon the job title. For example, a sales and marketing manager can expect to earn a median income of $55,709 dollars per year.