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location_0_addressCountryName

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jobPosting hiringOrganization as json hashed.

ADAPTED_NOW

The Organizational Change Lead (OCM) will support IT projects/programs by implementing training, learning strategies, communication, and change management initiatives. The role involves collaborating with senior leadership and project teams to effectively manage change in transformational technology and business processes.

KBSkills

ACTIVE

Organizational Change Lead (OCM) - IT Project Delivery: On behalf of our utilities client, Procom is searching for an Organizational Change Lead (OCM) - IT Project Delivery for a 17 month contract. This position is a hybrid position with 3 days onsite at our client’s Edmonton/Calgary office.  Organizational Change Lead (OCM) - IT Project Delivery - Job Description: The Organizational Change Lead (OCM) will support IT projects/programs by implementing training, learning strategies, communication, and change management initiatives. The role involves collaborating with senior leadership and project teams to effectively manage change in transformational technology and business processes. Organizational Change Lead (OCM) - IT Project Delivery - Responsibilities: • Ensure consistent application of OCM Framework methodology, processes, and tools • Provide leadership and quality oversight to the Program Change Management Team • Develop and manage a change management strategy and plan for the project • Work with business and project teams to define key business outcomes and change activities • Engage with impacted leaders and change champions regularly • Develop and track business readiness activities throughout the project lifecycle • Ensure training requirements and plans align with project needs • Design and develop tailored communications materials for stakeholders • Evaluate training effectiveness with end users Organizational Change Lead (OCM) - IT Project Delivery - Mandatory Skills: • 8 to 10 years in Change Management experience • Prosci certification • Exceptional communication and facilitation skills • Strategic thinking and strong organizational management skills • Ability to lead change in a fast-paced environment • Experience with leading large complex technology programs • Strong relationship building and teamwork collaboration Organizational Change Lead (OCM) - IT Project Delivery – Nice-to-Have Skills: • Experience in utilities or related industries • Familiarity with ADKAR assessment • Knowledge of stakeholder impact analysis • Experience with training needs analysis • Ability to manage post go-live support Organizational Change Lead (OCM) - IT Project Delivery – Assignment Length: This is a contract position for approximately 17 months.   Organizational Change Lead (OCM) - IT Project Delivery - Assignment Location: Calgary or Edmonton, Alberta, Canada - Hybrid, with three days in the office each week.

CA-Procom

Organizataional Change Lead (OCM) - IT Project Delivery

Analysis Skills

Application Framework

Business Development

Business Processes

Change Management

Leadership

Management Strategy

Organizational Development/Management

Organizational Skills

Project Lifecycle

Project Planning

Strategic Planning

Team Building

Technical Support

INTEGRATED

PERMANENT

FULL_TIME

YEAR

Network Administrator

Support the configuration, deployment, monitoring, and maintenance of LAN/WAN network connectivity, firewalls, security systems, storage and server hardware and software in a multi-site corporate network environment. Supports IT Infrastructure, local and wide area networks across the organization's multiple facilities either remotely, via onsite personnel, outsourced IT, or site visits.

Salary

Position Title: Network AdministratorLocation: Acheson, Edmonton. Alberta (onsite- will provide relocation expenses to a certain level)Department: IT Operations & SupportSalary Range: $80,000 - $100,000 per annumTravel Required: 15-20%Position Type: Full Time (work 35 hours a week)Subject Line: Network AdministratorROLE AND RESPONSIBILITIESNetwork Administrator provides network, computer, storage, telephony, and end-user support using superior customer service in a corporate IT environment. Supports IT Infrastructure, local and wide area networks across the organization's multiple facilities either remotely, via onsite personnel, outsourced IT, or site visits. Supports end-users of all skill levels via phone, email, remote access, or in person. Provides solutions in a timely manner, documenting all issues and resolutions.<ul><li>Provide investigation and diagnosis of escalated unresolved issues as appropriate</li><li> Actively monitor and respond quickly to incoming IT Service Requests</li><li style="margin-bottom:8px">Log incidents and service requests and maintain relevant records:</li></ul>o Identify and classify incident types and service interruptionso Record incidents cataloging them by symptom and resolution<ul><li>Deploy & maintain PC's and associated peripherals, Smartphones, Printers, Video Conferencing Equipment, etc.</li><li>Install, configure, and upgrade PC software</li><li>Perform Daily IT Infrastructure Health Checks and report findings</li><li>Assist with onboarding & offboarding of users</li><li>Keep inventory of all equipment, software, and license users</li><li>Contribute to the creation and updates of support documentation, SOP's, etc.</li><li>Perform regular Endpoint and Infrastructure Patching</li><li>Support the configuration, deployment, monitoring, and maintenance of LAN/WAN network connectivity, firewalls, security systems, storage and server hardware and software in a multi-site corporate network environment</li><li>Experience installing, maintaining, and optimizing wireless networks</li><li>Experience configuring and maintaining VMware environments</li><li>Experience configuring and maintaining Citrix environments</li><li>Investigate, diagnose, and remediate Cyber Security Incidents</li><li style="margin-bottom:8px">Other duties as assigned</li></ul>QUALIFICATIONS AND EDUCATION REQUIREMENTS <ul><li class="Default">Successful completion of a two (2) year post-secondary program and/or related equitable experience with a focus on Information Technology </li><li class="Default">10 years' minimum experience in corporate IT or managed IT services environment </li><li class="Default">8 years' minimum experience in hands-on network administration role supporting multi-site LAN/WAN environments </li></ul>PREFERRED SKILLS <ul><li class="Default">Configure device operating systems, including Windows, Mac, Linux, Chrome OS, Android and iOS and administer client-based as well as cloud-based (SaaS) software </li><li class="Default">Troubleshoot and problem solve core service and support challenges while applying best practices for documentation, change management, and scripting </li><li class="Default">Support IT infrastructure and networking environment </li><li class="Default">Configure and support PC, mobile and other hardware </li><li class="Default">Implement data backup and recovery methods and apply data storage and management best practices </li><li class="Default">Cyber Security skills, vulnerability assessment, penetration testing, Security Incident triage </li><li class="Default">Holding relevant Industry Certifications such as, A+, Network+, Security+, CCNA/CCNP, MSCE/MCSA, CCCA/CCEE, VCP/VCAP, Microsoft Azure Administrator (AZ-104) is desirable </li><li class="Default">Experience with one or more CSP's such as AWS, Microsoft Azure & GCP is desirable </li><li class="Default">Experience with SASE, MDM and Microsoft Intune are desirable </li><li class="Default">Critical thinking </li><li class="Default">Good written & verbal communication </li><li class="Default">Active listening </li><li class="Default">Conflict resolution </li><li class="Default">Teamwork </li><li class="Default">Time Management </li><li class="Default">Knowledge of current ITIL best practices </li><li class="Default"/></ul>ADDITIONAL NOTESThis is a full-time role based 35 hours per week, Monday through Friday, 08:00 to 17:00 MT excluding holidays along with support outside of these hours for critical operations and support situations as they arise.

Emp IT solutions Inc.

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salaryMax

payPeriod

currency

Amazon Web Services (AWS)

Android

Apple Macs

Best Practices

CCEE - Citrix Certified Enterprise Engineer

CCNA - Cisco Certified Network Associate

CCNP - Cisco Certified Network Professional

Citrix Product Family

Cloud Computing

CompTIA Network+

CompTIA Security+

Computer Networks

Computer Security

Computer Storage Hardware

Conflict Resolution

Customer Support/Service

Data Management

Data Recovery

Data Storage

Database Backup

Desktop Administration

Document Change Management

Documentation

Firewalls

GCP (Good Clinical Practices)

Health Information Technology

Help Desk

ITIL (IT Infrastructure Library)

Identify Issues

Incident Management

Information Technology & Information Systems

Internet Security

Linux Operating System

Local Area Network (LAN)

MCSA - Microsoft Certified Systems Administrator

MSCE - Microsoft Certified Engineer

Maintenance Services

Management of Information Systems/Technology (MIS)

Manufacturing Data Management

Microsoft Product Family

Microsoft Windows Azure

Microsoft Windows Operating System

Network Administration/Management

Network Connectivity

Onboarding

Operational Support

Outsourcing

PC Software

Penetration Testing

Peripheral Hardware

Presentation/Verbal Skills

Printers

Problem Solving Skills

Record Keeping

Scripting (Scripting Languages)

Server Hardware

Smartphones

Software Licenses

Software Patches

Software Upgrades

Software as a Service (SaaS)

Systems Administration/Management

Team Player

Telephony

Time Management

VMWare

VMWare Certified Professional (VCP)

Videoconferencing

Wide Area Network (WAN)

Willing to Travel

Wireless Communications

Writing Skills

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