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Clerk

Actively assign employees work schedules and maintain staffing schedules for all departments at the home/facility using Workday Scheduling System. Extendicare and affiliated organizations including our partner homes in Extendicare Assist, accommodate the needs of job applicants throughout its recruitment and selection processes upon request.

ACTIVE

<div><div>Job Description </div><ul><li><div><div><div><div>Extendicare is a leading provider of care and services for seniors throughout Canada. Through our network of over 115 senior care and living centers as well as our home health care operations, we are committed to delivering care throughout the health care continuum to meet the needs of a growing seniors’ population in Canada. Our qualified and highly trained workforce of 23,700 team members are united by a dedication to quality care and by our vision of being the best provider of senior care and services in Canada.Applicants are invited to apply for the Permanant Full-Time of Ward Clerk at Extendicare Tecumseh our 128- bed facility located in Tecumseh, OntarioReporting to the Operations Manager, the Ward Clerk is responsible for maintaining work schedules, tracking time and attendance for all scheduled employees at a LTC facility. This role will ensure all unfilled shifts are covered to ensure smooth operations and quality of resident care at the facility. Other responsibilities include answering a multiline phone system, directing calls to the appropriate department and maintaining exceptional customer service. In addition, the role may provide administrative support for the Operations Manager and/or Clinical Leadership.RESPONSIBILITIES· Actively assign employees work schedules and maintain staffing schedules for all departments at the home/facility using Workday Scheduling System.· Manage all vacant schedules due to employee absences, including unplanned absences, vacation requests, LOAs and termination.· Schedule staff coverage for any unfilled shifts by reaching out to employees and staffing agencies. Utilizes Call Multiplier (open shift management tool) to coordinate outreach.· Assists with leave administration activities including completing forms, challenging claims, and liaising with WSIB.· Assist with new resident administration processes, such as entering residents into PCC, creating clinical charts, liaising with families and community.· Order, receive, distribute, and store nursing supplies.· Investigate Health and Safety incidents and administer incident reports.· Conduct Joint Health and Safety meetings, record, and post meeting minutes, and track corrective actions to closure.· Provides administrative, coordination and communication support to Operations Manager and other LTC facility leadership as required.QUALIFICATIONS· Post-secondary diploma/certificate in office or business administration, bookkeeping, accounting or equivalent work experience managing employee time and attendance.· Experience working with seniors in a long-term care setting or general healthcare industry experience is an asset.· Ability to work in a fast-paced environment with changing priorities, have exceptional time management skills and to perform well under pressure with tight deadlines.· Demonstrates technical knowledge and experience working with Workday, PointClickCare or cloud-based software preferred.· Demonstrates strong communication and interpersonal skills with internal and external stakeholders of the organization.· Knowledge and experience with office and computer equipment.· Demonstrates proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint, Teams).· Working knowledge of HR, payroll, scheduling; interpretation and application of collective agreement provisions.· Strong data analytics with high attention to detail; critical thinker.· Pro-active and solutions focused individual with ability to foresee issues and correct them before they turn into large issues.· Knowledge of Occupational Health & Safety practices, principles, and legislation</div></div></div></div></li></ul>Time Type:Full time<div>When you choose to build your career with Extendicare, you’re joining a team dedicated to making a difference. By focusing our energy on enriching the lives of our residents every day, we transform both the quality of their lives and the quality of our own work experiences. </div><div>If you have a passion for caring, turn it into a rewarding career with Extendicare! </div>Extendicare and affiliated organizations including our partner homes in Extendicare Assist, accommodate the needs of job applicants throughout its recruitment and selection processes upon request.</div>

For over 50 years, Extendicare’s qualified and experienced staff has been helping people live better through a commitment to quality care and service that includes skilled nursing care, home health care, retirement living, and management and consulting services.

We are proud to be at the forefront of senior care across Canada and work closely with government, community agencies, researchers, and our care partners, including families, to address needs, close gaps, solve problems and advance best practices. We employ thousands of people across the country who have made it their career and goal in life to care, and we have made it our priority to make sure they are trained and supported to provide the best care possible.
Our Mission

“Helping People Live Better.”

We help our residents and clients live better by promoting quality of life.

We create remarkable moments through highly engaged and motivated team members.

Stakeholders know this because we continuously measure, improve and publicly share our performance.

To help people live better by renewing and reimagining how we provide care to seniors in Canada. improvingcare.ca

Extendicare

Ward Clerk

location_0_addressRegionName

Receptionist

To respond to incoming telephone lines and take and relay messages as required; To greet visitors and directs them as appropriate; To assist with resident information on lab requisitions; To maintain or assist in maintenance of resident records /files; To perform filing assignments for the DOC; To assist with labeling of resident's belongings; To prepare and post the nursing schedule under the direction of DOC; To update and maintain the schedule daily, including calling staff; To input changes to the staff schedules daily and present To DOC for approval; To carry out various clerical duties and prepare reports or manuals as required . To book ambulances and other transportation at the request of Registered staff; To ensure resident satisfaction and continuous quality improvement initiatives are promoted; To be knowledgeable of the Resident Bill of Rights/Governing Principles and endeavor to promote it; To work in a position of trust with vulnerable adults (residents); To uphold and promote the organization's values and philosophy relating particularly to ethics, morality, and integrity as set out in Extendicare's Code of Conduct; To complete all other tasks as assigned.

<div><div>Job Description </div>Job description Description At Extendicare, we believe that working as a team and celebrating achievements creates an environment that allows us to reach our potential.Reporting to the Director of Care (DOC), the Ward Clerk is responsible for a variety ofclerical/administrativefunctions supporting the Director Of Care and the home.    What you’ll be doing:  <ul><li>To respond to incoming telephone lines and take and relay messages as required; </li><li>To greet visitors and directs them as appropriate; </li><li>To assist with resident information on lab requisitions; </li><li>To maintain or assist in maintenance of resident records /files; </li><li>To perform filing assignments for the DOC; </li><li>To assist with labeling of resident's belongings; </li><li>To prepare and post the nursing schedule under the direction of DOC; </li><li>To update and maintain the schedule daily, including calling staff; </li><li>To input changes to the staff schedules daily and present To DOC for approval; </li><li>To carry out various clerical duties and prepare reports or manuals as required </li><li>To book ambulances and other transportation at the request of Registered staff; </li><li>To ensure resident satisfaction and continuous quality improvement initiatives are promoted; </li><li>To be knowledgeable of the Resident Bill of Rights/Governing Principles and endeavor to promote it; </li><li>To work in a position of trust with vulnerable adults (residents); </li><li>To uphold and promote the organization's values and philosophy relating particularly to ethics, morality, and integrity as set out in Extendicare's Code of Conduct; </li><li>To complete all other tasks as assigned. </li></ul> What you’ll get:<ul><li>Continuous mentorship, support for life-long learning and growth opportunities </li><li>Opportunities for advancement and career growth within the organization </li><li>A rewarding and meaningful work experience where you can enrich your life and the lives of others  </li><li>Employee Family Assistance Program </li><li>Robust benefits package. </li></ul> When you choose to build your career with Extendicare, you’re joining a team dedicated to making a difference. By focusing our energy on enriching the lives of our residents every day, we transform both the quality of their lives and the quality of our own work experiences. If you have a passion for caring, turn it into a rewarding career with Extendicare! Extendicare and affiliated organizations including our partner homes in Extendicare Assist, accommodate the needs of job applicants throughout its recruitment and selection processes upon request.Time Type:Full time<div>When you choose to build your career with Extendicare, you’re joining a team dedicated to making a difference. By focusing our energy on enriching the lives of our residents every day, we transform both the quality of their lives and the quality of our own work experiences. </div><div>If you have a passion for caring, turn it into a rewarding career with Extendicare! </div>Extendicare and affiliated organizations including our partner homes in Extendicare Assist, accommodate the needs of job applicants throughout its recruitment and selection processes upon request.</div>

Ward Clerk/Receptionist

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