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Junior Customer Service Jobs in Ottawa
ITSM Analyst (Service Delivery/Change Management)
CA-Procom
Ottawa, ON
Proficiency with Microsoft Office (Word, Excel, Outlook, Teams, Visio) and change/request tracking tools (e.g., Remedy, ServiceNow, or similar). Conduct impact assessments (IAs) for changes submitted by internal stakeholders to ensure they do not conflict with existing infrastructure or operations.