Proactively collaborates with internal teams/departments to promote a culture of inclusiveness and cooperation Respond to day-to-day operational requests including, tracking of shipments, ETA of deliveries, resolving delayed shipments, scheduling special pick-ups and deliveries per commercial teams request Coordinate and schedule the final delivery of products taking into account cost, service level requirements, and delivery requirements from customers and commercial teams Ensure a high level of Customer Service by providing timely responses to daily enquiries to the Logistics inbox related to the status of deliveries, pick-ups etc Communicate directly with internal teams, sales reps and carriers / couriers to manage final delivery revisions and / or special instructions Coordinate directly with 3PL service providers to manage / control off-site capital inventory Assist with the inbound and outbound freight costs, and implementation of freight cost reduction initiatives Assist with all Logistics/Customs related escalations What you need- University degree highly preferred; or in lieu of a degree, 6 years of equivalent experience in logistics or a related area will be considered, in addition to the requirement below Experience in international trade area “preferred” CITT designation “preferred” Similar work experience related to the specific functions above is an “preferred” Excellent interpersonal and communication skills -required Very organized and highly detail-oriented -required Knowledge of Microsoft Office programs including Excel, VBA, Power BI (similar tools) -required Bilingual in English and French “preferred” Travel Percentage: 10% Stryker is one of the world’s leading medical technology companies and, together with its customers, is driven to make healthcare better. Work Flexibility: Hybrid Who we want- Self-directed initiators People who take ownership of their work and need no prompting to drive productivity, change, and outcomes.