location_0_addressRegionName

location_0_addressCountryName

ONSITE

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FULL_TIME

jobPosting hiringOrganization as json hashed.

ADAPTED_NOW

UNKNOWN

User Experience Designer

The UX Designer will also contribute to improving user experience through collaboration with cross-functional teams and support end-user productivity by resolving technical challenges. Job Summary We are seeking a UX Designer with strong UX writing capabilities to create and maintain content across digital channels including web, mobile, app, SMS, and more.

KBSkills

ACTIVE

Job Summary We are seeking a UX Designer with strong UX writing capabilities to create and maintain content across digital channels including web, mobile, app, SMS, and more. This role focuses on delivering user-centered microcopy and content that aligns with brand voice, digital standards, and regulatory guidelines. The UX Designer will also contribute to improving user experience through collaboration with cross-functional teams and support end-user productivity by resolving technical challenges. Key Responsibilities Create content for digital channels (web, app, mobile, SMS) aligned with content strategy, SEO, brand voice, and business requirements. Present complex topics in consumer-friendly, plain language. Collaborate with content strategists, designers, product managers, UX researchers, and subject matter experts. Assist in developing and maintaining digital content guidelines, standards, tools, and processes. Provide timely and creative solutions to end-user computer and networking issues. Coordinate configuration, installation, and troubleshooting of hardware and software. Maintain accurate documentation of end-user issues and resolutions. Make independent decisions regarding work methods and follow established procedures. Required Qualifications Bachelor’s degree in English, Journalism, Communications, Computer Science, or a related field. At least 5 years of UX writing experience. Experience writing and optimizing content for various digital formats including short-form content for web, mobile, email, SMS, and push notifications. Strong understanding of user experience principles and the role of content in digital design. Experience with software development processes (Agile, Waterfall). Proficient in Microsoft Office, SharePoint, and AP Stylebook. Less than 5 years of technical experience in troubleshooting and support. Passion for improving consumer experiences and working in dynamic environments. Preferred Qualifications Experience in backend application tasks such as managing user access and permissions. Experience in account or administrative tasks within digital platforms. Education: Bachelors Degree\n\nResponsibilities:\nCreate content for digital channels (web, app, mobile, SMS) aligned with content strategy, SEO, brand voice, and business requirements.^Present complex topics in consumer-friendly, plain language.^Collaborate with content strategists, designers, product managers, UX researchers, and subject matter experts.^Assist in developing and maintaining digital content guidelines, standards, tools, and processes.^Provide timely and creative solutions to end-user computer and networking issues.^Coordinate configuration, installation, and troubleshooting of hardware and software.^Maintain accurate documentation of end-user issues and resolutions.^Make independent decisions regarding work methods and follow established procedures.

Compunnel Inc

UX Designer

AP Stylebook

Administrative Skills

Agile Programming Methodologies

Computer Networks

Computer Science

Content Development

Cross-Functional

Customer Experience

Documentation

English Language

Graphic Design

Hardware Installation

Help Desk

Identify Issues

Internet Application

Journalism

Microsoft Office

Microsoft SharePoint

Mobile Applications

Problem Solving Skills

Procedure Development

Product Design

Regulations

Search Engine Optimization (SEO)

Short Messaging Service (SMS)

Software Administration

Software Development

Testing

Time Management

User Experience Design (UXD)

User Interface/Experience (UI/UX)

Waterfall Model of Software Development

Writing Skills

monster

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