Night Customer Service Jobs in Rockcliffe

AlgaeCal

$52000 YEAR

Ottawa, ON

We call our Customer Care Representatives – Bone Health Consultants – and a typical day might include: Acting as a knowledge base for customers inquiries with respect to our products and their bone health. That said, we want to make your new role as conducive to your life and so your schedule will rarely change, however successful applicants must be flexible to work the needed fixed schedule.

Assured Automotive

Ottawa, ON

Knowledge of general office equipment and basic computer skills as well as good oral and written communication skills with strong sales drive and exceptional customer service. Manage ARMS (automated rental management system) throughout the day to ensure all vehicles appearing in the ARMS system are also noted in ASE.

Assured Automotive

Ottawa, ON

Knowledge of general office equipment and basic computer skills as well as good oral and written communication skills with strong sales drive and exceptional customer service. Manage ARMS (automated rental management system) throughout the day to ensure all vehicles appearing in the ARMS system are also noted in ASE.

Westlake

$23 HOUR

Ottawa, ON

Consumers gain the benefits of materials Westlake produces in products such as food packaging, medical devices, soaps and detergents, car interiors, fashion, toys, shoes, furniture, electronics, siding, stone veneer, windows, outdoor living, roofing, and pipe & fittings. Our products, now under a One Westlake brand, supply the necessary building blocks for everyday products across housing and infrastructure, packaging and healthcare, and automotive and consumer goods.

Serco North America

Ottawa Walkley, ON

Some of the work includes responding to customer inquiries in person and on the telephone, providing information about licence rules and regulations, verifying driver records, taking applicant photos, scheduling road test appointments, collecting applicable fees, and preparing reports. **This position may require extended shift hours and possibly Saturday hours (depending on location) during certain periods of the year when Drive Test Centre volume is higher.

Serco North America

Ottawa Walkley, ON

Some of the work includes responding to customer inquiries in person and on the telephone, providing information about licence rules and regulations, verifying driver records, taking applicant photos, scheduling road test appointments, collecting applicable fees, and preparing reports. **This position may require extended shift hours and possibly Saturday hours (depending on location) during certain periods of the year when Drive Test Centre volume is higher.

The Tal Group

Ottawa, ON

Our client, one of Canada's leading companies, is hiring a Bilingual Customer Service Rep for a 9-month contract engagement in Ottawa, ON! This role will be responsible for responding to customer requests in a prompt, accurate, and professional manner.
Note: This is a hybrid role, requiring 3 days in office.
Perks You'll Love
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The Tal Group

Ottawa, ON

Compétences et habiletés essentielles: • Comme requis, pour répondre aux besoins des clients, le candidat retenu devra passer avec succès, la vérification des antécédents effectuée par Bell, par la Police Provinciale de l'Ontario (OPP) ainsi que celle de la Sureté du Québec. • Travailler avec des équipes internes et externes pour s'assurer que les besoins du client sont satisfaits.

U-Haul

Ottawa, ON

The states in which U-Haul will decline to hire nicotine users are: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Pennsylvania, Texas, Utah, Vermont, Virginia, and Washington. The work requires some physical exertion such as long periods of remaining stationary, moving around indoors and outdoors, positioning oneself to reach objects at varying heights and moving equipment weighing a minimum of 50 lbs.

American Income Life

Cumberland, ON

Robust union advantages, including additional healthcare coverage, a stock purchase program, and a secure, union-negotiated retirement plan. A competitive compensation structure featuring weekly advances, performance-based bonuses, renewals, and a lifetime-vesting program.

American Income Life

Ottawa, ON

Additionally, we work closely with the International Union of Police Associations on the Child Safe Program, a unique initiative designed to expedite the Amber Alert process and enhance community safety. In their first year, the average representative typically earns between $50K and $70K, with top performers achieving even higher incomes depending on their work ethic, dedication, and effort.

eTeam Inc.

Ottawa, ON

Works under limited supervision and normally receives no instructions on routine work and general instructions given for new assignments. Customer Solution Centers are made up of teams that provide remote (offsite) service, customer access, and service delivery.

Wendy's

Ottawa, ON

As a Crew Member at Wendy's, you will exceed the expectations of your guests by providing excellent customer service, making and serving great-tasting products in a friendly and courteous environment every day! As a multi-unit Wendy's franchisee, Quicker Foods Inc. offers some unique benefits and perks, such as: Competitive wages with premium pay for night shift.

Medisolution (2009) Inc.

Ottawa, ON

Provide high quality support to our clients, ensure we are meeting contractual obligations and maintaining a high level of customer satisfaction and timeliness of resolution; Communicate to clients when there are changes to the application, and occasionally regulatory and legislative updates; Implement new customers from start to finish including but not limited to analyzing set up needs, testing, training; Provide ongoing customer support including; troubleshooting issues, providing application training to new staff, including reporting training on an Excel-based application; Prepare and keep up to date training documentation and update user guides when needed; Assist with business development-related activities including the development of proposals, statements of work, and delivery of presentations; Participate in project planning and implementation; Develop a deep understanding of the functional / technical features of our applications and use this knowledge to address application-related issues and questions; Troubleshoot software and implementation issues and provide workaround and functional implementation guidance as needed, completing support cases for clients with a quick turnaround; via telephone, email, and/or ticketing system; Use ticketing system to review tickets, prioritize ticket queue, update and resolve tickets with complete and accurate documentation in a timely and effective manner; Diagnosing and documenting software issues / bugs, performing the appropriate resolution; working with other members of the technical support and software development teams in order to identify and resolve problems in a timely, efficient, and effective manner; Design of new product features alongside members of the software development team; Perform other duties as required or assigned. CPA (Chartered Professional Accountant) designation; Minimum 5 years of Financial processing experience, understanding of business processes and reporting requirements; Ability to handle client inquiries, requests, and complaints in an efficient, effective and professional manner; Broad range of computer skills: report writing, spreadsheet, statistics applications and software (MS Office); Excellent troubleshooting and analytical problem solving skills; Experience using SQL or similar data modeling; Superior oral, written, and presentation skills are required; Strong organizational and time management skills, with the ability to manage competing priorities and timelines; Ability to work independently, as well as in a team environment.

Assent

Ottawa, ON

Participate in and potentially lead strategic planning sessions with Assent’s DSS clients, including but not limited to: Planning and executing campaigns to collect compliance data from supply chain third party clients; Engage with clients in defining project outcomes and sharing best practices; Coordinate tasks with Supplier Success, Data Support, and other Professional Services groups as necessary, reviewing work for quality control; Conduct quarterly program reviews to have a deep understanding of the needs, status, gaps and next steps to ensure all client tasks are proactively anticipated and supported; Analyze program results and supply chain responsiveness to identify additional program strategies and opportunities for improvement with the Program Support teams; Oversee the initial launch of compliance programs with support, engaging with Assent’s Professional Services team to ensure quality product configuration during implementation; Coordinate user permissions in the Assent platform with Platform Operations. Possess beginner to intermediate regulatory knowledge in order to consult with clients in program direction; Use Assent’s internal resources, including our software, to proactively respond to a variety of client queries both over the phone and electronically; Keep informed and up-to-date with Product releases and regulatory updates in order to best support Assent’s clients; Serve as a friendly and professional frontline contact with Assent’s clients; Be familiar with corporate security policies and follow the guidance set out by processes and procedures of Assent Compliance; Input and maintain up-to-date communications, conversations, and correspondence with Assents clients in the CRM.

Cisco Systems, Inc.

Kanata, ON

This role involves engaging closely with customers' engineering and operations teams, along with various Cisco partners such as Cisco TAC, service delivery, service sales, customer account teams, and product engineering teams. Cisco Routing and Switching: Experienced with Cisco routing platforms such as ISR, ASR, 7600, and switching platforms including 2900, 3600, 3750, 3650, 3850, 4500, and 6500 series.

The Tal Group

Ottawa, ON

Compétences et habiletés essentielles: •Comme requis, pour répondre aux besoins des clients, le candidat retenu devra passer avec succès, la vérification des antécédents effectuée par Bell, par la Police Provinciale de l'Ontario (OPP) ainsi que celle de la Sureté du Québec. •Travailler avec des équipes internes et externes pour s'assurer que les besoins du client sont satisfaits.

Uline

Ottawa, ON

Uline, a family-owned company, is North America’s leading distributor of shipping, industrial, and packaging materials with over 9,000 employees across 14 locations and 15 sales offices. As a privately owned company, Uline continues to grow, creating new career opportunities and job stability you can count on!