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ADAPTED_NOW

Account Specialist

Probes to understand customer needs and provides advice related to payments and overall collections strategies in the best interests of the customer. Solutions range from various loan modification options to liquidation for borrowers with delinquent and high risk loans in order to offer default / foreclosure alternatives and minimize losses.

Salary

ACTIVE

YEAR

<div><div><div><div><div><div><div><div><div><div><div><div><div><div><p style="text-align:left">Application Deadline:</p></div></div></div></div></div></div></div></div></div></div></div></div></div></div>07/21/2025<p style="text-align:inherit"/><p style="text-align:inherit"/><p style="text-align:left">Address:</p>105-119-129 rue St-Jacques O<p style="text-align:inherit"/><p style="text-align:inherit"/><div><div><div><div><div><div><div><p style="text-align:left">Job Family Group:</p></div></div></div></div></div></div></div>Customer Shared Services<p style="text-align:inherit"/><p style="text-align:inherit"/><p>Salary - $48,500 with possible monthly bonus</p><p>Strong mandatory training of 7 weeks - starting in June</p><p>Schedule may vary between Monday through Sunday (day or evening)</p><p style="text-align:inherit"/><p style="text-align:inherit"/><p>Collaborates in the review and evaluation of delinquent, high risk, or written-off accounts for possible collections opportunities. Understands customer needs and provides collections-related sales and service to BMO customers or prospects. Advises customers on payment strategies and products that meet their objectives. Fulfills sales and service activities for the customer in accordance with approved procedures. Support areas may include, but are not limited to, coaching and training, quality audits, vendor management and credit collection disputes.</p><ul><li>Delivers exceptional customer service that builds trust through expertise, responsive service and support.</li><li>Develops rapport and instils confidence with clients in order to develop credibility and earn their trust as relationship manager.</li><li>Develops and maintains long-term, profitable relationships and expands share of wallet.</li><li>Executes established loss mitigation processes/procedures for the resolution of non-performing and high risk accounts.</li><li>Handles incoming calls in an informed, professional, and efficient manner.</li><li>Probes to understand customer needs and provides advice related to payments and overall collections strategies in the best interests of the customer.</li><li>Sends out client communications, processes transactions and interacts with internal stakeholders to ensure customer needs are met.</li><li>Integrates marketing promotions and programs into customer conversations as appropriate.</li><li>Analyzes data and information to provide insights and recommendations.</li><li>Manages all transactions related to customer calls or refers to appropriate internal business groups.</li><li>Escalates complex or unresolved customer situations to managers as required.</li><li>Completes required documentation to ensure customer’s requests are accurately processed.</li><li>Organizes work information to ensure accuracy and completeness.</li><li>Collaborates in efficient functioning of collections life cycle. Includes participating in the execution of established loss mitigation solutions for the successful resolution of non-performing and high risk accounts. Solutions range from various loan modification options to liquidation for borrowers with delinquent and high risk loans in order to offer default / foreclosure alternatives and minimize losses.</li><li>Delivers exceptional customer service that builds trust through expertise, responsive service and support.</li><li>Follows documented policies and procedures to execute transactions, activities and processes.</li><li>Keeps abreast of needs of the Collections departments. Identifies and makes referrals to other business groups as needed.</li><li>Maintains current knowledge of collections strategies, practices, and trends and integrates into customer conversations in a professional manner.</li><li>Maintains the confidentiality of customer and Bank information.</li><li>Supports continuous improvement initiatives by identifying and implementing changes to make processes more effective and efficient.</li><li>Develops and maintains awareness of industry trends and best practices and the regulatory environment as it relates to collections products and services.</li><li>Completes complex & diverse tasks within given rules/limits.</li><li>Analyzes issues and determines next steps; escalates as required.</li><li>Broader work or accountabilities may be assigned as needed.<p><b>Qualifications:</b></p></li><li>Typically between 1 – 2 years of relevant experience and post-secondary degree in related field of study desirable or an equivalent combination of education and experience.</li><li>Working knowledge of federal, state/provincial and local laws pertaining to Consumer Collections and functional area.</li><li>Knowledge of BMO products and services.</li><li>Knowledge of competitive marketplace and trends in product offerings.</li><li>Basic specialized knowledge.</li><li>Verbal & written communication skills - Good.</li><li>Organization skills - Good.</li><li>Collaboration & team skills - Good.</li><li>Analytical and problem solving skills - Good.</li></ul><p style="text-align:inherit"/><p style="text-align:left">You’re fluent in French and English as this role provides support to clients and team members inside and/or outside the province of Quebec.</p><p style="text-align:inherit"/><div><div><div><div><div><div><div><p style="text-align:left"><b>Salary:</b></p></div></div></div></div></div></div></div>$36,000.00 - $54,500.00<div><div><div><div><div><div><div><p style="text-align:inherit"/><p style="text-align:left"><b>Pay Type:</b></p></div></div></div></div></div></div></div>Salaried<p style="text-align:inherit"/><p style="text-align:left">The above represents BMO Financial Group’s pay range and type.</p><p style="text-align:inherit"/><p style="text-align:left">Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group’s expected target for the first year in this position.</p><p style="text-align:inherit"/><p style="text-align:left">BMO Financial Group’s total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: https://jobs.bmo.com/global/en/Total-Rewards</p><p style="text-align:inherit"/><p><b>About Us</b></p><p/><p>At BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.</p><p/><p>As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one – for yourself and our customers. We’ll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we’ll help you gain valuable experience, and broaden your skillset.</p><p/><p>To find out more visit us at https://jobs.bmo.com/ca/en.</p><p/><p>BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other’s differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.</p><p/><p>Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.</p>

BMO Financial

(Remote/Hybrid) Bilingual Account Specialist, Early Stage Collections

salaryMin

salaryMax

payPeriod

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pxappcastusd

<div><div><div><div><div><div><div><div><div><div><div><div><div><div><p style="text-align:left">Application Deadline:</p></div></div></div></div></div></div></div></div></div></div></div></div></div></div>05/30/2025<p style="text-align:inherit"/><p style="text-align:inherit"/><p style="text-align:left">Address:</p>VIRTUAL(R)61 - REMOTE/TELETRAVAIL - QC - BMO<p style="text-align:inherit"/><p style="text-align:inherit"/><div><div><div><div><div><div><div><p style="text-align:left">Job Family Group:</p></div></div></div></div></div></div></div>Customer Shared Services<p style="text-align:inherit"/><p style="text-align:inherit"/><p>** 7 week Training attendance is mandatory.<br/>**Work shifts from Monday to Friday, including Saturdays and Sundays.</p><p style="text-align:inherit"/><p style="text-align:inherit"/><p>Collaborates in the review and evaluation of delinquent, high risk, or written-off accounts for possible collections opportunities. Understands customer needs and provides collections-related sales and service to BMO customers or prospects. Advises customers on payment strategies and products that meet their objectives. Fulfills sales and service activities for the customer in accordance with approved procedures. Support areas may include, but are not limited to, coaching and training, quality audits, vendor management and credit collection disputes.</p><ul><li>Delivers exceptional customer service that builds trust through expertise, responsive service and support.</li><li>Develops rapport and instils confidence with clients in order to develop credibility and earn their trust as relationship manager.</li><li>Develops and maintains long-term, profitable relationships and expands share of wallet.</li><li>Executes established loss mitigation processes/procedures for the resolution of non-performing and high risk accounts.</li><li>Handles incoming calls in an informed, professional, and efficient manner.</li><li>Probes to understand customer needs and provides advice related to payments and overall collections strategies in the best interests of the customer.</li><li>Sends out client communications, processes transactions and interacts with internal stakeholders to ensure customer needs are met.</li><li>Integrates marketing promotions and programs into customer conversations as appropriate.</li><li>Analyzes data and information to provide insights and recommendations.</li><li>Manages all transactions related to customer calls or refers to appropriate internal business groups.</li><li>Escalates complex or unresolved customer situations to managers as required.</li><li>Completes required documentation to ensure customer’s requests are accurately processed.</li><li>Organizes work information to ensure accuracy and completeness.</li><li>Collaborates in efficient functioning of collections life cycle. Includes participating in the execution of established loss mitigation solutions for the successful resolution of non-performing and high risk accounts. Solutions range from various loan modification options to liquidation for borrowers with delinquent and high risk loans in order to offer default / foreclosure alternatives and minimize losses.</li><li>Delivers exceptional customer service that builds trust through expertise, responsive service and support.</li><li>Follows documented policies and procedures to execute transactions, activities and processes.</li><li>Keeps abreast of needs of the Collections departments. Identifies and makes referrals to other business groups as needed.</li><li>Maintains current knowledge of collections strategies, practices, and trends and integrates into customer conversations in a professional manner.</li><li>Maintains the confidentiality of customer and Bank information.</li><li>Supports continuous improvement initiatives by identifying and implementing changes to make processes more effective and efficient.</li><li>Develops and maintains awareness of industry trends and best practices and the regulatory environment as it relates to collections products and services.</li><li>Completes complex & diverse tasks within given rules/limits.</li><li>Analyzes issues and determines next steps; escalates as required.</li><li>Broader work or accountabilities may be assigned as needed.<p/></li></ul><p><b>Qualifications:</b></p><ul><li>Typically between 1 – 2 years of relevant experience and post-secondary degree in related field of study desirable or an equivalent combination of education and experience.</li><li>Working knowledge of federal, state/provincial and local laws pertaining to Consumer Collections and functional area.</li><li>Knowledge of BMO products and services.</li><li>Knowledge of competitive marketplace and trends in product offerings.</li><li>Basic specialized knowledge.</li><li>Verbal & written communication skills - Good.</li><li>Organization skills - Good.</li><li>Collaboration & team skills - Good.</li><li>Analytical and problem solving skills - Good.</li></ul><div><div><div><div><div><div><div><p style="text-align:inherit"/><p style="text-align:left"><b>Salary</b><b>:</b></p></div></div></div></div></div></div></div>$33,850.00 - $49,500.00<p style="text-align:inherit"/><div><div><div><div><div><div><div><p style="text-align:left"><b>Pay Type: </b></p></div></div></div></div></div></div></div>Salaried<p style="text-align:inherit"/><p style="text-align:left">The above represents BMO Financial Group’s pay range and type.</p><p style="text-align:inherit"/><p style="text-align:left">Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group’s expected target for the first year in this position.</p><p style="text-align:inherit"/><p style="text-align:left">BMO Financial Group’s total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: https://jobs.bmo.com/global/en/Total-Rewards</p><p style="text-align:inherit"/><p style="text-align:inherit"/><p><b>About Us</b></p><p/><p>At BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.</p><p/><p>As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one – for yourself and our customers. We’ll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we’ll help you gain valuable experience, and broaden your skillset.</p><p/><p>To find out more visit us at https://jobs.bmo.com/ca/en.</p><p/><p>BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other’s differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.</p><p/><p>Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.</p>

Bilingual Account Specialist, Early Stage Collections (Remote/Hybrid)

Customer Services Representative

Associates convey information to customers in a clear, compelling way that will positively affect their purchase decisions, and our team members will utilize various learning opportunities to enhance knowledge of products and services to better serve customers.               . Our goal is to deliver a world class customer experience built on good information, a safe high-quality product offering and a highly trained and engaged team.

HOUR

<p><strong>Customer Experience Representative </strong> </p><p><strong>CANNABIS NB</strong>   </p><p><strong>Customer Experience Representative</strong> (Occasional) </p><p>CANNABIS NB is New Brunswick’s retailer for the responsible delivery of cannabis products to customers in the province.        </p><p><strong>Our goal </strong>is to deliver a world class customer experience built on good information, a safe high-quality product offering and a highly trained and engaged team. Our mandate is public education and protection, and everyone at CANNABIS NB is committed to it.                </p><p>If you are excited about the prospect of working in a new, evolving industry and being part of a team that will develop a responsible and positive customer experience at every touch-point, we want to hear from you.                 </p><p><strong>The Position:</strong> Our customer experience associates work individually and as a team to guide customers and help determine each customer’s preferences. They will provide detailed information about a variety of products based on a consultative discussion, while promoting socially responsible consumption. Associates convey information to customers in a clear, compelling way that will positively affect their purchase decisions, and our team members will utilize various learning opportunities to enhance knowledge of products and services to better serve customers.               </p><p><strong>If this describes you, we’d love to hear from you:    </strong>                        </p><ul><li>Inquisitive, quick learner who uses innovation and positive outlook to adapt to change              </li><li>Customer focused and an active listener, considering the customer’s perspective and communicating with impact to build relationships              </li><li>Highly involved team member, initiating action and working cooperatively with others to accomplish group goals              </li><li>Deep understanding of the commitment to social responsibility              </li><li>19 years of age or older  </li><li>Able to work a flexible schedule including days, evenings, and weekends.              </li><li>Any post-secondary education, an asset              </li><li>Ability to speak in both official languages is required.        </li></ul><p><strong>What we offer?</strong>    </p><ul><li>$21.52 per hour (inclusive rate with 4 % vacation & 4 % holiday pay)              </li><li>No guaranteed minimum hours.      </li><li>Employee Assistance Program</li><li>$1000 Health Spending Account after 6 month probationary period                               </li></ul><p><strong>How do I apply?</strong> Qualified candidates should send their resume including a cover letter through our online application system.</p><p>Candidates selected to compete for this position will be subject to a competency based selection process and will be required to complete various assessments. </p><p> </p>

Cannabis NB

Bilingual Customer Experience Representative (Occasional) - Bathurst

Vidrecuiter

Retail Store Manager

Reporting to the District Manager, the Store Manager is accountable for all aspects of the retail experience, including coaching and mentoring the team, inventory management, customer satisfaction, merchandizing, and executing on business goals and objectives. You have a passion for delivering an exceptional in-store experience and ensuring that your team members have the training and skills required to help our customers select the best products for their needs.

<p><strong>What we’re looking for</strong> </p><p>We are seeking a <strong>Store Manager</strong> to oversee the daily operations of Cannabis NB store in Bathurst.  Reporting to the District Manager, the Store Manager is accountable for all aspects of the retail experience, including coaching and mentoring the team, inventory management, customer satisfaction, merchandizing, and executing on business goals and objectives.  The Manager is also a role model who exemplifies Customer Experience, drives a culture of continuous improvement, and sets the standards for success. </p><p> <strong>Additional responsibilities include</strong> </p><ul><li>Leading and coaching through the company vision, mission, and core values </li><li>Managing budget and store operational costs </li><li>Driving revenue to meet and exceed corporate sales initiatives </li><li>Monitoring inventory levels, ordering stock as needed, and completing reports </li><li>Finding operational efficiencies, addressing and resolving problems as they arise </li></ul><p><strong>About you</strong> </p><p>You bring a strong understanding of store operations and management processes, including profitability, health, safety, marketing, and merchandizing.  You have a passion for delivering an exceptional in-store experience and ensuring that your team members have the training and skills required to help our customers select the best products for their needs.  You are an important contributor to Cannabis NB’s overall success through constant communication, continuous feedback, and recognizing top talent. </p><p><strong>Your coaching skills</strong> </p><p>You will provide regular coaching and feedback, including performance support and training opportunities, and are adept at creating development plans to support the team in their growth.  You are comfortable having tough conversations and holding people accountable for results.  You celebrate success while fostering an environment of open and honest communication, where everyone is empowered to bring suggestions forward, and challenged to do their best. </p><p><strong>Your retail leadership skills</strong> </p><p>You are a key member of the Retail Experience team and help balance risk while considering employee engagement, store performance, and business perspectives.  As a mentor to your Team Leads, you are skilled at creating a culture of best practices, and ensuring that processes are efficient, effective, and value-added.  In collaboration with your District Manager, you will contribute to new initiatives and special projects to support the retail network across the province. </p><p> <strong>What do you need to be successful?</strong> </p><ul><li>Degree or diploma in Business Administration or similar </li><li>5+ years in retail management </li><li>Excellent leadership and decision-making abilities </li><li>Experience managing budgets </li><li>Strong visual merchandising skills</li></ul><p> <strong>It would be fantastic if you also had</strong> </p><ul><li>Strong background in coaching and mentoring geographically-dispersed teams </li><li>Excellent analytical skills to review sales reports, revenue projections, and forecasts </li></ul><p> <strong>Language competencies</strong> </p><ul><li>Bilingualism in both official languages is required.</li></ul><p> <strong>Note</strong> </p><ul><li>Only candidates with legal authorization to work in Canada will be considered </li><li>Must be able to work a flexible schedule, including days, evenings, and weekends </li><li>Salary range - $61,000.00 - $65,000.00</li></ul><p><strong>What’s in it for You?</strong> </p><p>Being part of the Cannabis NB team means being part of an organization that values its employees.  In addition to offering a market competitive salary, we ensure that our employees can enjoy Work-Life Balance, Professional & Personal Growth, and Service Opportunities. </p><p><strong>Work-Life Balance:</strong> Cannabis NB offers a comprehensive benefits package, including medical, dental and a generous pension plan.  Employees also have access to a Health Spending Account or Wellness Subsidy, and opportunities to utilize flexible work arrangements. </p><p><strong>Professional & Personal Growth:</strong> Cannabis NB offers many types of internal and external activities to support your development needs. </p><p><strong>Service:</strong> Cannabis NB values your contribution to your community; offering a paid volunteer day each year and many opportunities to contribute to your community throughout the year.    </p><p><strong>How do I join the Cannabis NB Team?  </strong> </p><p>Share your resume and a cover letter with us through our online application system.    </p><p>Only those under consideration will be contacted.  We thank all those who apply!  For more information about Cannabis NB, please visit <a href="http://www.cannabis-nb.com/" rel="nofollow">www.cannabis-nb.com</a>. </p>

Store Manager - Bathurst

Real Estate Agent

Work smarter with AI-powered rlpSPHERE’s built-in ecosystem with website, CRM, nurturing campaigns and systems, and marketing tools to stay ahead of the competition. Why Agents Are Choosing Royal LePage in Bathurst: Locally recognized team with strong community presence and national Canadian brand power.

<p><strong>Location:</strong> Bathurst, New Brunswick<br/><strong>Job Type:</strong> Full-time | Part-time | Commission-based<br/><strong>Experience Level:</strong> New Agents, Experienced Agents, or Those Planning to Become Licensed</p><h3>Grow your real estate career with powerful tools, proven support, and a trusted brand recognized nationwide.</h3><p>Whether you're newly licensed, an experienced agent or exploring the path to becoming a real estate professional — Royal LePage, Canada’s Real Estate Company, is built to help you succeed in your local market.</p><p>At Royal LePage, we understand the challenges of starting or scaling a real estate career. From shifting market conditions to navigating client expectations, it takes more than hustle to succeed. That’s where the right environment makes all the difference.</p><h3>What You Get at Royal LePage:</h3><ul><li><strong>National Canadian Brand Recognition & Leadership</strong><br/> Stand out in your local market with a name trusted by 9 out of 10 Canadians. Royal LePage has been helping Canadians buy and sell homes with integrity and results for over 100 years.</li><li><strong>Supportive Network & Learning Culture</strong><br/> Join a supportive culture of collaboration with opportunities to learn from experienced peers and other professionals — whether you’re navigating your first deal or scaling a business.</li><li><strong>Innovative Tech Ecosystem</strong><br/> Work smarter with AI-powered rlpSPHERE’s built-in ecosystem with website, CRM, nurturing campaigns and systems, and marketing tools to stay ahead of the competition.</li><li><strong>High-Performance Lead Solutions</strong><br/> Get access to the industry's best-performing online lead solution. From lead capture to nurturing workflows, Smart Leads helps you convert more prospects into transacting clients.</li><li><strong>Freedom to Build Your Business, Your Way</strong><br/> Enjoy the independence of running your own business, supported by the leadership, systems and tools that give you flexibility and scale without sacrificing support.</li></ul><h3></h3><h3>Who This Is For:</h3><ul><li>Individuals planning to get their real estate license</li><li>Newly licensed agents looking for a guided, proven entry into the industry</li><li>Experienced agents seeking better tools, mentorship, and recognition</li><li>Goal-driven professionals motivated by personal growth, impact, and entrepreneurial freedom</li></ul><h3>What You’ll Need to Get Started:</h3><ul><li>A real estate license in New Brunswick (or in the process of obtaining one)</li><li>A client-first mindset and strong communication & relationship-building skills</li><li>A commitment to continuous learning and professional growth</li></ul><h3>Why Agents Are Choosing Royal LePage in Bathurst:</h3><ul><li>Locally recognized team with strong community presence and national Canadian brand power</li><li>Local support, training opportunities, and collaboration</li><li>Access to industry-best tools, technology, and strategies to generate and convert leads</li></ul><hr/><h3>Take the Next Step</h3><p>Start your journey with Royal LePage — Canada’s Real Estate Company.</p><h3>Apply Now!</h3><p>When you join Royal LePage, you’re backed by a brand that’s shaping the future of real estate in Canada.</p>

Royal LePage Real Estate

Real Estate Agent - Bathurst

TalentNest

FULL_TIME

OTHER

Industrial Engineer

To enable this, the RIE will frequently travel to SunGro plants and bogs in the New Brunswick province as well as some locations in Quebec, working closely with them to identify and execute projects with impactful change. Since its humble beginnings in 1929, it has become the leading supplier of soilless growing mixes to North America’s top 100 greenhouse and nursery growers, shipping over 70,000 truckloads of product annually.

<b>Sun Gro Horticulture</b> is one of the most prominent North American horticultural companies, employing over 800 staff and serving customers worldwide. Since its humble beginnings in 1929, it has become the leading supplier of soilless growing mixes to North America’s top 100 greenhouse and nursery growers, shipping over 70,000 truckloads of product annually. Sun Gro products are made to exacting standards and conform to high product quality and performance criteria.<br/><br/><b>Sun Gro Horticulture</b> recognizes that its success is due to the strength of its employees. The primary goal of Sun Gro® is to promote individual employees’ sense of accomplishment and contribution so that employees enjoy their association with Sun Gro Horticulture. The Company invests in its employees so that they are the most knowledgeable in the industry, and undertakes great efforts to nurture loyalty to, and teamwork at, Sun Gro. <br/><b>Summary </b><br/><br/>The Regional Industrial Engineer (RIE) will work closely with all North American plants and bogs to support and lead initiatives related to SunGro’s growth, modernization, standardization, and improvement plans. The incumbent will be a strong change leader capable of effectively and collaboratively working with all levels of employees having a wide range of education, skillset, and backgrounds. To enable this, the RIE will frequently travel to SunGro plants and bogs in the New Brunswick province as well as some locations in Quebec, working closely with them to identify and execute projects with impactful change. <b><i>The position will require a bilingual English/French speaking candidate who is able to translate and implement company policies, procedures, and protocols in both languages for the regions covered.</i></b><br/><br/><br/><b>Essential Duties and Responsibilities</b><br/> <ul><li style="margin-left:32px">Define, manage and execute improvement projects and initiatives within region of responsibility.</li><li style="margin-left:32px">In conjunction with plant management teams, lead the evaluation, implementation, and commissioning of capital projects.</li><li style="margin-left:32px">Manage financial spend of capital projects to be on time and on budget at the right quality to serve the sites in region.</li><li style="margin-left:32px">Draft and design layout of equipment, materials, and workspace to illustrate maximum efficiency, using drafting tools and computer. </li><li style="margin-left:32px">Review budgets, production schedules, engineering specifications, orders, and related information to obtain knowledge of manufacturing methods, procedures, and activities.</li><li style="margin-left:32px">Support implementation and adoption of standardized CMMS program across all SunGro Sites, including data development and analysis.</li><li style="margin-left:32px">Apply continuous improvement, lean manufacturing toolsets within SunGro Operations Model for Excellence (SOME).</li><li style="margin-left:32px">Apply statistical methods and perform mathematical calculations to determine manufacturing processes, staff requirements, and production standards.</li><li style="margin-left:32px">Frequently travel to and collaborate with bog- and plant personnel to map harvest- and peat processing steps, while identifying opportunities for improvements to increase capacity and reduce costs. </li><li style="margin-left:32px">Confer with vendors, staff, and management personnel regarding purchases, procedures, product specifications, manufacturing capabilities, and project status.</li><li style="margin-left:32px">Communicate with operators and management to develop production and design standards.</li><li style="margin-left:32px">Develop manufacturing methods, labor utilization standards, and cost analysis systems to promote efficient staff and facility utilization.</li><li style="margin-left:32px">Recommend- and implement methods for improving utilization of personnel, material, and utilities through process, system or equipment changes or upgrades. </li><li style="margin-left:32px">Plan and establish sequence of operations from peat harvesting through processing and shipping to promote efficient utilization of assets and to achieve ideal flow. </li><li style="margin-left:32px">Other duties as required by the business.</li></ul><br/><b>Requirements</b><br/> <ul><li style="margin-left:32px">Degree in applicable field, such as Mechanical, Industrial or Manufacturing Engineering preferred.</li><li style="margin-left:32px">PMP designation preferred.</li><li style="margin-left:32px">7+ years’ experience working in a fast paced, high mix manufacturing environment. </li><li style="margin-left:32px">Experience of managing projects over $1M per asset.</li><li style="margin-left:32px">Hands-on, can do it attitude to get projects completed.</li><li style="margin-left:32px">Ability to use 2D and 3D modelling software such as AutoCad and SolidWorks. </li><li style="margin-left:32px">Automation experience with PLCs and electrical systems an asset. </li><li style="margin-left:32px">Strong change manager with proven experience to gain buy-in from employees on process changes. </li><li style="margin-left:32px">Good, concise, and adaptable communication skills are paramount.</li><li style="margin-left:32px">Ability to relate process improvement and change to positive financial business impact. </li><li style="margin-left:32px">Proven collaborator, able to work closely with a cross-functional, mixed-education team to solve complex problems with robust solutions. </li><li style="margin-left:32px">Detail oriented with the ability to effectively communicate complex issues and solutions via simple, understandable means.</li><li style="margin-left:32px">Frequent travel up to 75% within region. Expected to be on-site for project installation and commissioning.</li><li style="margin-left:32px">Periodically may be required to travel to other regions of Canda and US to support other projects.</li><li style="margin-left:32px">May be required to lift up to 25Kg.</li><li style="margin-left:32px">Full, clean driver’s license required.</li></ul><br/><b><u>ADDITIONAL REQUIREMENTS</u></b>:<ul><li style="margin-bottom:3px;margin-left:8px">Must be willing to live in the assigned area as needed.</li><li style="margin-bottom:3px;margin-left:8px">Ability to travel domestically and internationally.</li></ul><br/><b><u>EAST CANADA SITE LOCATIONS</u>;</b><ul><li style="text-align:justify;margin-bottom:11px">Kent, NB</li><li style="text-align:justify;margin-bottom:11px">Burnt Church, NB</li><li style="text-align:justify;margin-bottom:11px">Inkerman, NB</li><li style="text-align:justify;margin-bottom:11px">Lameque, NB</li><li style="text-align:justify;margin-bottom:11px">Colombier, QC</li><li style="text-align:justify;margin-bottom:11px">Port-Cartier, QC</li></ul><b>Sun Gro Horticulture</b> is an equal opportunity employer. We are committed to diversity and inclusion and are pleased to consider all qualified applicants for employment without consideration of race, religion, creed, color, national origin, age, gender, sexual orientation, marital status, veteran status, or disability. <b>Sun Gro Horticulture</b> encourages and welcomes applications from people with disabilities.<br/><br/>Accommodation is available on request for candidates taking part in all aspects of the selection process.<br/> <p>Powered by JazzHR</p>

Sun Gro Horticulture

Regional Industrial Engineer - East Canada

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