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ADAPTED_NOW

Retail Sales Specialist

PetSmart’s Pet Associate (Retail Sales Associate) is responsible for engaging with pet parents and their pets while providing positive experiences and upholding the company’s vision, mission, values, and strategy. Responsible for the pet healthcare of store owned pets, which includes feeding, watering and cleaning all pet habitats (bird, reptile, small animal, cricket, and fish aquariums).

KBSkills

ACTIVE

PetSmart does Anything for Pets and Everything for You – JOIN OUR TEAM!Retail Sales Associate Part TimeAbout Life at PetSmartAt PetSmart, we’re more than just a company obsessed with pets; we’re obsessed with our people too. Our values are rooted in unconditional love—a lesson we learn from our pets—and staying united together. We believe when our associates are happy and healthy, they can provide the best possible care for our furry, scaled, and feathery friends while enjoying a work experience that celebrates them as their authentic selves. Benefits that benefit you<ul><li>Paid weekly</li><li>Associate discounts and perks</li><li>Health benefits: medical, dental, vision</li><li>401k</li><li>Tuition assistance</li><li>Career pathing</li><li>Development Opportunities</li></ul>JOB SUMMARY PetSmart’s Pet Associate (Retail Sales Associate) is responsible for engaging with pet parents and their pets while providing positive experiences and upholding the company’s vision, mission, values, and strategy. This role also shares responsibility of store cleanliness and maintenance, and pet safety standards as well as the direct care of pets within our store. JOB RESPONSIBILITIES Job responsibilities include, but are not limited to, the following and may vary depending on store characteristics and needs: <ul><li>Responsible for the pet parent experience and outcomes conducted in person, over the phone, at the sales register and online.  </li><li>Greets pet parents and answers their questions throughout the store.  </li><li>Prepares online orders for pick-up in store and ensures a smooth, positive, pick-up experience.  </li><li>Responsible for the pet healthcare of store owned pets, which includes feeding, watering and cleaning all pet habitats (bird, reptile, small animal, cricket, and fish aquariums).   </li><li>Maintains total store cleanliness standards. </li><li>Supports the store with weekly price changes and monthly promotional pricing. </li><li>Stages and sorts new product to match sales floor planners. </li><li>Faces, fills, and recovers products to meet sales floor standards. </li><li>Recommends, informs, and sells merchandise, services and live pets. </li><li>Administers store owned pet medications as directed by veterinarian </li><li>Promotes special events such as adoption weekends, Treats enrollment, charity events, etc.   </li><li>Ensures a safe environment for our associates, pets, and pet parents. </li><li>Responsible for taking immediate action when a sick/injured pet is identified in the store; transport to the vet as needed. </li><li>Assists and works in various areas throughout the store (including services) as required. Other duties may be assigned. </li><li>Participates in our culture of Belonging and Recognition.   </li><li>Follows all Company Policies and Procedures. </li></ul>QUALIFICATIONS <ul><li>Strong written and verbal communication skills. </li><li>Flexibility in schedule, able to work evenings, weekends, and holidays as needed </li><li>Ability to react under pressure and maintain composure.  </li></ul>ESSENTIAL PHYSICAL DEMANDS AND WORK ENVIRONMENT <ul><li>Associate required to stand, walk, climb a ladder, and use hands to handle, feel, hold, write, etc. The associate frequently is required to reach with hands and arms: stoop, kneel, crouch, talk and hear. Specific vision abilities required by this job include depth perception. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. </li><li>Associate must frequently lift and/or move up to 50 pounds and occasionally team lift and/or move more than 100 pounds. Specific vision abilities required by this job include depth perception. </li><li>While performing the duties of this job, the associate is occasionally exposed to moving mechanical parts, as well as a wet environment with an abundance of pet hair. The noise level is moderate in the work environment; however, associates may be exposed to high levels of noise at times. Exposure to live animals and their handling is common. </li></ul>Do what you loveJoin us for a chance to make a meaningful impact every day. Whether it's helping a customer choose their first fish, celebrating a pet's birthday, or seeing the smile on a pet parent’s face after a fresh groom—you'll create moments that matter. At PetSmart, we cherish diversity and the unique perspectives of our 50,000 associates, all united by a passion for pets. We’re delighted you’re interested in joining our pack and helping us in our commitment to doing Anything for Pets, and the people who love them. We're excited to hear your story and learn more about you!  Apply Now! *This listing is not an indication that the position is currently open or available. We are continually looking to build a strong network of talented candidates to join our organization and are always accepting applications. Feel free to contact your local PetSmart store to check on which roles they are actively hiring for. This job summary is intended to describe the general nature and level of work associates/leaders assigned to this job perform. It is not intended to include all duties and responsibilities. You will be provided a copy of a job description for the actual position you are hired in to.Exact rate of pay will be based on relevant experience level, training, skills or knowledge and store location. In no instance will PetSmart pay less than the local minimum wage. This position is also eligible for benefits as described at https://benefits.petsmart.com/ca/PetSmart is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, age, national or ethnic origin, disability, as well as any other characteristic protected by federal, provincial or local law.

Petsmart

Retail Sales Associate Part Time

Animal Care

Customer Support/Service

Leadership

Merchandising

New Store Openings

Product Pricing

Retail Sales

Safety/Work Safety

Sales

pxappcastusd

Technical Services Associate

Company networking opportunities with organized groups in the following topics: Network of Women, Black Professionals, LGBTQ+ Pride, Ability (Disabilities), Dynamic ((Neurodiversity), Women in Tech, OneEarth Champions, and more. As a Customer Service / Technical Support Representative, you’ll join an organically diverse team from 70+ countries where ALL members contribute and support each other’s success and well-being, proudly united as “game-changers.”

Salary

HOUR

Job Title:Customer Service/Technical Support Representative, Hybrid (NA) - CanadaJob DescriptionThe Customer Service / Technical Support Representative interfaces with customers via inbound/outbound calls and/or via the Internet. This position provides customer service support and resolution of routine problems and questions regarding client products and/or services. (Military veterans encouraged to apply.)<div>Title: Customer Service / Technical Support Representative (Hybrid in Niagara Falls)Location: Niagara Falls, Ontario, Canada**Candidates must by located within 64km of the Niagara Falls site**JOB DESCRIPTIONThe Customer Service / Technical Support Representative (Hybrid) interfaces with customers via inbound/outbound calls and/or via the web. This position provides customer service support and resolution of routine problems and questions regarding client products and/or services. (We accept applications for this position on an ongoing basis. Military veterans are encouraged to apply.)A NEW CAREER POWERED BY YOUAre you looking for a career change with a forward-thinking global organization that nurtures a true people-first, inclusive culture and a genuine sense of belonging? Would you like to join a company that earns “World’s Best Workplaces,” “Best Company Culture,” and “Best Companies for Career Growth” awards every year? Then a Customer Service / Technical Support Representative position at Concentrix is just the right place for you!As a Customer Service / Technical Support Representative, you’ll join an organically diverse team from 70+ countries where ALL members contribute and support each other’s success and well-being, proudly united as “game-changers.” Together, we help the world’s best-known brands power a world that works through exceptional customer experiences and tech-powered innovation. And due to continued growth, we’re looking for more talented game-changers to join our purpose, people as passionate about providing outstanding customer experiences as we are.CAREER GROWTH AND PERSONAL DEVELOPMENT This is a great opportunity to reimagine an all-new career journey and develop “friends for life” at the same time. We’ll give you all the training, technologies, and continuing support you’ll need to succeed. Plus, at Concentrix, there’s real career (and personal) growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That’s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you’ve always envisioned.WHAT YOU WILL DO IN THIS ROLE  As a Customer Service / Technical Support Representative (Hybrid), you’ll:<ul><li>You are the point of contact for all technical inquiries about hardware, software, or other designated client products.</li><li>Greet customers in a courteous, friendly, and professional manner using agreed-upon procedures.</li><li>Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer.</li><li>Clarify customer requirements; probe for understanding; use decision-support tools and resources to resolve customer issues that are non-standard/unstructured and require some clarification or conceptual thinking.</li><li>Prepare complete and accurate work including appropriately notating of accounts as required.</li><li>Maintain broad knowledge of client products, such as: smartphones, tablets, computers, and wearables. Familiarity with iOS and/or macOS, or comparable technology, is preferred.</li><li>Deliver expert customer experiences…with a smile.  </li></ul>YOUR QUALIFICATIONSYour skills, integrity, knowledge, and genuine compassion will deliver value and success with every customer interaction. Other qualifications for our Customer Service / Technical Support Representative role include:<ul><li>Must live within 64 KM from the Niagara Falls location.</li><li>1 year of customer service experience or equivalent, with a High School diploma or GED.</li><li>Effective communication skills in English, both written and verbally.</li><li>Familiarity with iOS and/or macOS, or comparable technology, is preferred.</li><li>The natural instinct to multitask, be flexible, and the ability to adapt to changes.</li><li>The ability to learn including strong problem-solving skills.</li><li>Patience in working with customers is second nature for you.</li><li>The availability to work during the Hours of Operation: 8:00 am-11:30 pm EST Monday-Sunday. Your schedule will change every 3 months and is based on performance. (The better you perform, the better your schedule!)</li><li>Proficiency in fast-paced multi-tasking</li><li>Eagerness to learn new technologies</li></ul>WHAT’S IN IT FOR YOU  One of our company’s Culture Beliefs says, “We champion our people.” That’s why we significantly invest in our game-changers, our infrastructure, and our capabilities to ensure long-term success for both our teams and our customers. And we’ll invest in YOU to aid in your career path and in your personal development. In this role, you’ll also be provided with:<ul><li>The base salary for this position is $19/hr. (pay rate will not be below the applicable minimum wage), plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program (EAP), registered retirement savings plan, paid time off and holidays, and paid training days. We accept applications for this position on an ongoing basis.</li><li>Opportunity to work from home after 90 days with the possibility of being recalled to the site at any time.</li><li>DailyPay enrollment option to access pay "early," when you want it</li><li>Company networking opportunities with organized groups in the following topics: Network of Women, Black Professionals, LGBTQ+ Pride, Ability (Disabilities), Dynamic ((Neurodiversity), Women in Tech, OneEarth Champions, and more</li><li>Health and wellness programs with trained partners to help promote a healthy you</li><li>Mentorship programs that support your rewarding career journey </li><li>A modern, state-of-the-art office setting with advanced technologies and a great team</li><li>Programs and events that support diversity, equity, and inclusion, as well as global citizenship, sustainability, and community support</li><li>Celebrations for Concentrix Day, Game-Changer Appreciation Day, Customer Service Week, World Clean Up Day, #MyOneEarthPromise, and more</li></ul>REIMAGINE THE BEST VERSION OF YOU!   If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440,000 game-changers around the globe call Concentrix their “employer of choice.”</div>Location:CAN Niagara Falls - 6840 McLeod Road, Unit 5Language Requirements:Time Type:Full time<div><div><div><div><div><div><div>If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents</div></div></div></div></div></div></div><div><div><div><div><div><div><div>Concentrix is an Equal Opportunity Employer and complies with the fair employment practice laws. We are committed to providing a workplace free from unlawful discrimination and harassment and prohibit the same against employees, applicants or other covered persons by coworkers, supervisors, managers, or third parties based on a person's race, color, religion, creed, sex, sexual orientation, gender identity, national origin, ancestry, age, veteran status, disability unrelated to job requirements, ethnicity, genetic information, military service, union membership, political affiliation, marital status, pregnancy or other protective status.</div></div></div></div></div></div></div>

Concentrix

Customer Service/Technical Support Representative, Hybrid (NA) - Canada

salaryMin

salaryMax

payPeriod

currency

Communication Skills

Community Support

Customer Experience

Customer Relations

Decision Support

Diversity

English Language

Genetics

High School Diploma

Mac Operating System

Mentoring

Military

Multitasking

Organizational Skills

Problem Solving Skills

Resolve Customer Issues

Smartphones

Sustainability

Technical Support

Wearables

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