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ADAPTED_NOW

Retail Sales Specialist

PetSmart’s Pet Associate (Retail Sales Associate) is responsible for engaging with pet parents and their pets while providing positive experiences and upholding the company’s vision, mission, values, and strategy. Responsible for the pet healthcare of store owned pets, which includes feeding, watering and cleaning all pet habitats (bird, reptile, small animal, cricket, and fish aquariums).

KBSkills

ACTIVE

<p><strong>PetSmart does Anything for Pets and Everything for You – JOIN OUR TEAM!</strong></p><p><strong>Retail Sales Associate Part Time</strong></p><p><u><strong>About Life at PetSmart</strong></u></p><p>At PetSmart, we’re more than just a company <strong>obsessed with pets</strong>; we’re <strong>obsessed with our people too</strong>. Our values are rooted in <strong>unconditional love</strong>—a lesson we learn from our pets—and staying <strong>united together</strong>. We believe when our associates are happy and healthy, they can provide the best possible care for our furry, scaled, and feathery friends while enjoying a work experience that celebrates them as their authentic selves. </p><p><u><strong>Benefits that benefit you</strong></u></p><ul><li>Paid weekly</li><li>Associate discounts and perks</li><li>Health benefits: medical, dental, vision</li><li>401k</li><li>Tuition assistance</li><li>Career pathing</li><li>Development Opportunities</li></ul><p><u><strong>JOB SUMMARY</strong> </u></p><p>PetSmart’s Pet Associate (Retail Sales Associate) is responsible for engaging with pet parents and their pets while providing positive experiences and upholding the company’s vision, mission, values, and strategy. This role also shares responsibility of store cleanliness and maintenance, and pet safety standards as well as the direct care of pets within our store. </p><p><u><strong>JOB RESPONSIBILITIES</strong> </u></p><p>Job responsibilities include, but are not limited to, the following and may vary depending on store characteristics and needs: </p><ul><li>Responsible for the pet parent experience and outcomes conducted in person, over the phone, at the sales register and online.  </li><li>Greets pet parents and answers their questions throughout the store.  </li><li>Prepares online orders for pick-up in store and ensures a smooth, positive, pick-up experience.  </li><li>Responsible for the pet healthcare of store owned pets, which includes feeding, watering and cleaning all pet habitats (bird, reptile, small animal, cricket, and fish aquariums).   </li><li>Maintains total store cleanliness standards. </li><li>Supports the store with weekly price changes and monthly promotional pricing. </li><li>Stages and sorts new product to match sales floor planners. </li><li>Faces, fills, and recovers products to meet sales floor standards. </li><li>Recommends, informs, and sells merchandise, services and live pets. </li><li>Administers store owned pet medications as directed by veterinarian </li><li>Promotes special events such as adoption weekends, Treats enrollment, charity events, etc.   </li><li>Ensures a safe environment for our associates, pets, and pet parents. </li><li>Responsible for taking immediate action when a sick/injured pet is identified in the store; transport to the vet as needed. </li><li>Assists and works in various areas throughout the store (including services) as required. Other duties may be assigned. </li><li>Participates in our culture of Belonging and Recognition.   </li><li>Follows all Company Policies and Procedures. </li></ul><p><u><strong>QUALIFICATIONS</strong> </u></p><ul><li>Strong written and verbal communication skills. </li><li>Flexibility in schedule, able to work evenings, weekends, and holidays as needed </li><li>Ability to react under pressure and maintain composure.  </li></ul><p><u><strong>ESSENTIAL PHYSICAL DEMANDS AND WORK ENVIRONMENT</strong> </u></p><ul><li>Associate required to stand, walk, climb a ladder, and use hands to handle, feel, hold, write, etc. The associate frequently is required to reach with hands and arms: stoop, kneel, crouch, talk and hear. Specific vision abilities required by this job include depth perception. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. </li><li>Associate must frequently lift and/or move up to 50 pounds and occasionally team lift and/or move more than 100 pounds. Specific vision abilities required by this job include depth perception. </li><li>While performing the duties of this job, the associate is occasionally exposed to moving mechanical parts, as well as a wet environment with an abundance of pet hair. The noise level is moderate in the work environment; however, associates may be exposed to high levels of noise at times. Exposure to live animals and their handling is common. </li></ul><p><u><strong>Do what you love</strong></u></p><p>Join us for a chance to make a <strong>meaningful impact</strong> every day. Whether it's helping a customer choose their first fish, celebrating a pet's birthday, or seeing the smile on a pet parent’s face after a fresh groom—you'll create<strong> moments that matter</strong>. At PetSmart, we cherish diversity and the unique perspectives of our 50,000 associates, all united by a passion for pets. </p><p>We’re delighted you’re interested in joining our pack and helping us in our commitment to doing Anything for Pets, and the people who love them. We're excited to hear your story and learn more about you! <strong> Apply Now!</strong></p><p> </p><p>*This listing is not an indication that the position is currently open or available. We are continually looking to build a strong network of talented candidates to join our organization and are always accepting applications. Feel free to contact your local PetSmart store to check on which roles they are actively hiring for. </p><p>This job summary is intended to describe the general nature and level of work associates/leaders assigned to this job perform. It is not intended to include all duties and responsibilities. You will be provided a copy of a job description for the actual position you are hired in to.</p><p>Exact rate of pay will be based on relevant experience level, training, skills or knowledge and store location. In no instance will PetSmart pay less than the local minimum wage. This position is also eligible for benefits as described at https://benefits.petsmart.com/ca/</p><p>PetSmart is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, age, national or ethnic origin, disability, as well as any other characteristic protected by federal, provincial or local law.</p><br/><br/>

Petsmart

Retail Sales Associate Part Time

Animal Care

Customer Support/Service

Leadership

Merchandising

New Store Openings

Product Pricing

Retail Sales

Safety/Work Safety

Sales

pxappcastusd

INTEGRATED

Personal Care/Services

Extendicare is pleased to partner with HealthForceOntario (HFO) as an approved employer for the PSW Return Of Service (PSWROS) which provides a $5,000 retention bonus to eligible PSWs in exchange for a 6-month, full-time commitment. Extendicare and affiliated organizations including our partner homes in Extendicare Assist, accommodate the needs of job applicants throughout its recruitment and selection processes upon request.

<div><div><p style="text-align:left"><u><b>Job Description</b> </u></p><p style="text-align:inherit"/></div><div><div>Job Description</div></div><div><div><div><div><p><b>Personal Support Worker (PSW)</b></p><p>At Extendicare, we believe that working as a team and celebrating achievements creates an environment that allows us to reach our potential. As a valued member of our PSW team, you will provide direct care to residents<b> </b>in accordance<b> </b>with policies, procedures and work routines.</p><p>This position is for our Extendicare New Orchard Lodge<b> </b>Home, located in Ottawa<b>.</b></p><p>Available opportunities include: Part-Time</p><p>Evening/Night shifts</p><p>Extendicare is pleased to partner with HealthForceOntario (HFO) as an approved employer for the PSW Return Of Service (PSWROS) which provides a $5,000 retention bonus to eligible PSWs in exchange for a 6-month, full-time commitment.</p><p> </p><p><b>What you’ll be doing</b></p><ul><li>Assist residents with mobility, feeding, bathing, toileting and personal grooming</li><li>Encourage resident participation in activities and programs </li><li>Provide emotional and social support to residents and families</li></ul><p> </p><p><b>What you bring</b></p><ul><li>PSW certification</li><li>Able to perform physical tasks and duties, including frequent bending, reaching and lifting</li><li>Compassion, professionalism, and respect</li><li>Ability to read, write and communicate effectively in English</li></ul><p> </p><p><b>What you’ll get</b></p><ul><li>Continuous mentorship, support for life-long learning and growth opportunities</li><li>A rewarding and meaningful work experience where you can enrich your life and the lives of others</li><li>Employee Perks and Recognition Programs</li><li>Robust benefits package</li></ul><p>Extendicare is a leading provider of care and services for seniors throughout Canada. Through our network of over 115 operated senior care and living centres, as well as our home health care operations, we are committed to delivering care throughout the health care continuum to meet the needs of a growing seniors’ population in Canada. Our qualified and highly trained workforce of 23,700 individuals are united by a dedication to quality care and by our vision of being the best provider of senior care and services in Canada.</p></div></div></div></div><p style="text-align:inherit"/><p style="text-align:left"><u><b>Time Type:</b></u></p><p style="text-align:inherit">Part time</p><div><p>When you choose to build your career with Extendicare, you’re joining a team dedicated to making a difference. By focusing our energy on enriching the lives of our residents every day, we transform both the quality of their lives and the quality of our own work experiences. </p></div><div><p>If you have a passion for caring, turn it into a rewarding career with Extendicare! </p></div><p>Extendicare and affiliated organizations including our partner homes in Extendicare Assist, accommodate the needs of job applicants throughout its recruitment and selection processes upon request.</p></div>

<p>For over 50 years, Extendicare’s qualified and experienced staff has been helping people live better through a commitment to quality care and service that includes skilled nursing care, home health care, retirement living, and management and consulting services.</p>

<p>We are proud to be at the forefront of senior care across Canada and work closely with government, community agencies, researchers, and our care partners, including families, to address needs, close gaps, solve problems and advance best practices. We employ thousands of people across the country who have made it their career and goal in life to care, and we have made it our priority to make sure they are trained and supported to provide the best care possible.
Our Mission</p>

<p>“Helping People Live Better.”</p>

<p>We help our residents and clients live better by promoting quality of life.</p>

<p>We create remarkable moments through highly engaged and motivated team members.</p>

<p>Stakeholders know this because we continuously measure, improve and publicly share our performance.</p>

<p>To help people live better by renewing and reimagining how we provide care to seniors in Canada. improvingcare.ca</p>

Extendicare

Part Time- Personal Support Worker

Mortgage Specialist

Proactively contacts referral and origination sources identified through the creation of national partnerships and/or creates local partnerships to lead discussions about home financing solutions. You will be provided with industry-leading training and support and will be able to build your existing referral network with our competitive referral programs to achieve your full potential.

<div><div><div><div><div><div><div><div><div><div><div><div><div><div><p style="text-align:left">Application Deadline:</p></div></div></div></div></div></div></div></div></div></div></div></div></div></div>07/30/2025<p style="text-align:inherit"/><p style="text-align:inherit"/><p style="text-align:left">Address:</p>99, boulevard de l'Hopital<p style="text-align:inherit"/><p style="text-align:inherit"/><div><div><div><div><div><div><div><p style="text-align:left">Job Family Group:</p></div></div></div></div></div></div></div>Retail Banking Sales & Service<p style="text-align:inherit"/><p style="text-align:inherit"/><p>Join BMO – imagine the possibilities. Are you looking for a chance to let your entrepreneurial spirit shine and turn potential into performance with great earning possibilities? Becoming a BMO® Mortgage Specialist can offer you all that and much more. Expect to fill an important and rewarding role – helping customers make their dream of home ownership a reality. You will be provided with industry-leading training and support and will be able to build your existing referral network with our competitive referral programs to achieve your full potential.</p><p/><p style="text-align:inherit"/><p style="text-align:inherit"/><p>Cultivates, builds, and manages relationships with a referral network to build a pipeline of new mortgage business and increase BMO’s share of the home financing market. Actively identifies sales opportunities and refers to BMO colleagues as appropriate.  Develops and executes effective marketing and sales programs to drive business results. Follows corporate policies, operating directives, legal and regulatory requirements.</p><ul><li>Proactively contacts referral and origination sources identified through the creation of national partnerships and/or creates local partnerships to lead discussions about home financing solutions.</li><li>Assists with the implementation of targeted marketing programs, promotions, and other initiatives.</li><li>Actively searches for cross-sell and up-sell opportunities for positioning to the branch to achieve individual sales and profitability goals.</li><li>Supports the delivery of targeted marketing programs, promotions, and other initiatives.</li><li>Seeks opportunities to expand network by obtaining referrals and originations from existing relationships.</li><li>Establishes and enhances the Bank’s community presence by participating in trade shows, conferences, and related events.</li><li>Serves a customer advocate during application and processing activities.</li><li>Completes onboarding activities as required.</li><li>Delivers exceptional customer service that builds trust through expertise, responsive service, and support.</li><li>Guides customers throughout mortgage application and processing activities.</li><li>Partners with branch teams to properly hand off customers, finalize mortgage documentation, and refer customers with non-mortgage needs.</li><li>Resolves or escalates issues to meet customer expectations and ensures funds are advanced in a timely manner.</li><li>Provides customers with friendly, courteous, and professional service in response to queries and requests to identify client needs for banking products (e.g. everyday banking, lending, and investment) and refer to appropriate BMO partners.</li><li>Stays abreast of consumer needs, industry trends, best practices, and the regulatory requirements, policies, and procedures for mortgage products and services.</li><li>Addresses customer service issues according to established parameters, escalating persistent or complex matters to more senior staff or other departments for resolution.</li><li>Develops solutions and makes recommendations based on an understanding of the business strategy and stakeholder needs.</li><li>Provides advice and guidance to assigned business/group on implementation of solutions.</li><li>Supports the execution of strategic initiatives in collaboration with internal and external stakeholders.</li><li>Helps determine business priorities and best sequence for execution of business / group strategy.</li><li>Conducts independent analysis and assessment to resolve strategic issues.</li><li>Liaises with various BMO teams and customers to ensure satisfactory completion and/or fulfillment of the home financing application.</li><li>Documents updates in BMO’s internal systems to ensure employees have access to the status of outstanding customer opportunities, transactions, and problems / issues.</li><li>Analyzes data and information to provide insights and recommendations.</li><li>Gathers and formats data into regular and ad-hoc reports and dashboards.</li><li>Provides input into the planning and implementation of operational programs.</li><li>Executes routine tasks (e.g. service requests, transactions, queries, etc.) within relevant service level agreements.</li><li>Organizes work information to ensure accuracy and completeness.</li><li>Engages with referral network to create strong relationships that generate referrals and mortgage originations for clients requiring real estate lending solutions.</li><li>Completes all necessary transactions in compliance with guidelines and other requirements to maintain operational integrity.</li><li>Focus may be on a business/group.</li><li>Thinks creatively and proposes new solutions.</li><li>Exercises judgment to identify, diagnose, and solve problems within given rules.</li><li>Works mostly independently.</li><li>Broader work or accountabilities may be assigned as needed.</li></ul><p/><p><b>Qualifications:</b></p><ul><li>Typically between 3 - 5 years of relevant experience and post-secondary degree in related field of study or an equivalent combination of education and experience.</li><li>If a Credit Qualifiable job, Credit Qualifications and associated credit knowledge and skills according to the credit portfolio requirements and qualification standards.</li><li>In-depth understanding of the mortgage lending process and applicable regulatory requirements.</li><li>Strong interpersonal, sales, customer service, and negotiation skills.</li><li>Expert knowledge of self-management and teamwork, personal lending, relationship sales and management.</li><li>Functional knowledge of personal banking, investments, trust services, business and commercial lending, and cash management.</li><li>Strong knowledge of the broader real estate industry and mortgage market.</li><li>Strong negotiation skills.</li><li>Specialized knowledge from education and/or business experience.</li><li>Verbal & written communication skills - In-depth.</li><li>Collaboration & team skills - In-depth.</li><li>Analytical and problem solving skills - In-depth.</li><li>Influence skills - In-depth.</li></ul><p/><p><b>Compensation:</b></p><ul><li>Commission</li></ul><div><div><div><div><div><div><div><p style="text-align:inherit"/><p style="text-align:left"><b>Salary</b><b>:</b></p></div></div></div></div></div></div></div><p style="text-align:inherit"/><div><div><div><div><div><div><div><p style="text-align:left"><b>Pay Type: </b></p></div></div></div></div></div></div></div>Commission<p style="text-align:inherit"/><p style="text-align:left">The above represents BMO Financial Group’s pay range and type.</p><p style="text-align:inherit"/><p style="text-align:left">Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group’s expected target for the first year in this position.</p><p style="text-align:inherit"/><p style="text-align:left">BMO Financial Group’s total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: https://jobs.bmo.com/global/en/Total-Rewards</p><p style="text-align:inherit"/><p style="text-align:inherit"/><p><b>About Us</b></p><p/><p>At BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.</p><p/><p>As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one – for yourself and our customers. We’ll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we’ll help you gain valuable experience, and broaden your skillset.</p><p/><p>To find out more visit us at https://jobs.bmo.com/ca/en.</p><p/><p>BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other’s differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.</p><p/><p>Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.</p>

BMO Financial

Mortgage specialist

Analysis Skills

Banking Services

Best Practices

Business Loans

Business Strategy

Cash Management

Coaching

Commercial Loans

Communication Skills

Community Banking

Conferences

Cross-Selling

Customer Relations

Data Analysis

Data Collection

Data Formats

Documentation

Economic Growth

Entrepreneurship

Establish Priorities

Finance Software

Financial Reporting

Identify Issues

Industry/Trade Analysis

Interpersonal Skills

Investment Services

Legal

Loan Origination

Loans

Maintenance Services

Mortgage

Mortgage Lending

Needs Assessment

Negotiation Skills

Network Administration/Management

Network Support

Onboarding

Outbound Marketing

Presentation/Verbal Skills

Problem Solving Skills

Professional Services

Profit & Loss

Promotional Programs

Real Estate

Recruiting/Staffing Agency

Regulatory Requirements

Relationship Management

Reporting Dashboards

Resolve Customer Issues

Sales Pipeline

Sales Prospecting

Service Level Agreement (SLA)

Strategic Planning

Target Marketing

Team Player

Time Management

Trade Shows

Up-Selling

Writing Skills

Through ournetwork102owned and operated long-term care homes, as well as our home health care operations serving more than10,000 patientsannually, we provide people with the care they need wherever they call home. Extendicare and affiliated organizations including our partner homes in Extendicare Assist, accommodate the needs of job applicants throughout its recruitment and selection processes upon request.

<div><div><p style="text-align:left"><u><b>Job Description</b> </u></p><p style="text-align:inherit"/></div><div><div><p>At Extendicare, we believe that working as a team and celebrating achievements creates an environment that allows us to reach our potential.As a valued member of our PSW team, you willprovide direct care to residentsin accordancewithpolicies,proceduresand work routines. </p></div><div><p>This positionis for our<b>Carlingview Manor</b>Home,locatedin Ottawa, Ontario<b>. </b> </p></div><div><p> </p></div><div><p><b>Whatyou’llbe doing</b> </p></div><div><ul><li><p>Assistresidentswithmobility, feeding, bathing,toiletingandpersonalgrooming </p></li></ul></div><div><ul><li><p>Encourageresidentparticipation in activitiesand programs   </p></li></ul></div><div><ul><li><p>Provide emotional and social support to residentsandfamilies </p></li></ul></div><div><p> </p></div><div><p><b>What you bring</b> </p></div><div><ul><li><p>PSW certification </p></li></ul></div><div><ul><li><p>Able toperform physical tasks and duties, includingfrequent bending,reachingand lifting </p></li></ul></div><div><ul><li><p>Compassion, professionalism, and respect  </p></li></ul></div><div><ul><li><p>Ability to read,writeand communicate effectivelyin English </p></li></ul></div><div><ul><li><p>Must provide a complete and current (withinthreemonths) Vulnerable Sector Check (including a Criminal Background Check) or be willing to obtain one. </p></li></ul></div><div><p> </p></div><div><p><b>Whatyou’llget</b> </p></div><div><ul><li><p>Continuous mentorship, support for life-long learning and growth opportunities </p></li></ul></div><div><ul><li><p>A rewarding and meaningful work experience where you can enrich your life and the lives of others  </p></li></ul></div><div><ul><li><p>EmployeePerks and Recognition Programs  </p></li></ul></div></div><div><div><ul><li><p>Robust benefits package </p></li></ul></div><div><p> </p></div><div><p>Extendicare is a leading provider of care and services for seniors throughout Canada. Through ournetwork102owned and operated long-term care homes, as well as our home health care operations serving more than10,000 patientsannually, we provide people with the care they need wherever they call home. Our qualified and highly trained workforce of22,000 individualsareunited by a dedication to quality care and by our vision for a future where everyone in Canada has access to the care andsupportthey need to live their best lives.  </p></div></div><p style="text-align:inherit"/><p style="text-align:left"><u><b>Time Type:</b></u></p><p style="text-align:inherit">Part time</p><div><p>When you choose to build your career with Extendicare, you’re joining a team dedicated to making a difference. By focusing our energy on enriching the lives of our residents every day, we transform both the quality of their lives and the quality of our own work experiences. </p></div><div><p>If you have a passion for caring, turn it into a rewarding career with Extendicare! </p></div><p>Extendicare and affiliated organizations including our partner homes in Extendicare Assist, accommodate the needs of job applicants throughout its recruitment and selection processes upon request.</p></div>

Personal Support Worker (PSW) - Part Time - Carlingview Manor

Background Investigation

English Language

Home Care

Long-Term Care

Mentoring

<div><div><div><div><div><div><div><div><div><div><div><div><div><div><p style="text-align:left">Application Deadline:</p></div></div></div></div></div></div></div></div></div></div></div></div></div></div>07/30/2025<p style="text-align:inherit"/><p style="text-align:inherit"/><p style="text-align:left">Address:</p>1381 Woodroffe Avenue<p style="text-align:inherit"/><p style="text-align:inherit"/><div><div><div><div><div><div><div><p style="text-align:left">Job Family Group:</p></div></div></div></div></div></div></div>Retail Banking Sales & Service<p style="text-align:inherit"/><p style="text-align:inherit"/><p>Join BMO – imagine the possibilities. Are you looking for a chance to let your entrepreneurial spirit shine and turn potential into performance with great earning possibilities? Becoming a BMO® Mortgage Specialist can offer you all that and much more. Expect to fill an important and rewarding role – helping customers make their dream of home ownership a reality. You will be provided with industry-leading training and support and will be able to build your existing referral network with our competitive referral programs to achieve your full potential.</p><p style="text-align:inherit"/><p style="text-align:inherit"/><p>Cultivates, builds, and manages relationships with a referral network to build a pipeline of new mortgage business and increase BMO’s share of the home financing market. Actively identifies sales opportunities and refers to BMO colleagues as appropriate.  Develops and executes effective marketing and sales programs to drive business results. Follows corporate policies, operating directives, legal and regulatory requirements.</p><ul><li>Proactively contacts referral and origination sources identified through the creation of national partnerships and/or creates local partnerships to lead discussions about home financing solutions.</li><li>Assists with the implementation of targeted marketing programs, promotions, and other initiatives.</li><li>Actively searches for cross-sell and up-sell opportunities for positioning to the branch to achieve individual sales and profitability goals.</li><li>Supports the delivery of targeted marketing programs, promotions, and other initiatives.</li><li>Seeks opportunities to expand network by obtaining referrals and originations from existing relationships.</li><li>Establishes and enhances the Bank’s community presence by participating in trade shows, conferences, and related events.</li><li>Serves a customer advocate during application and processing activities.</li><li>Completes onboarding activities as required.</li><li>Delivers exceptional customer service that builds trust through expertise, responsive service, and support.</li><li>Guides customers throughout mortgage application and processing activities.</li><li>Partners with branch teams to properly hand off customers, finalize mortgage documentation, and refer customers with non-mortgage needs.</li><li>Resolves or escalates issues to meet customer expectations and ensures funds are advanced in a timely manner.</li><li>Provides customers with friendly, courteous, and professional service in response to queries and requests to identify client needs for banking products (e.g. everyday banking, lending, and investment) and refer to appropriate BMO partners.</li><li>Stays abreast of consumer needs, industry trends, best practices, and the regulatory requirements, policies, and procedures for mortgage products and services.</li><li>Addresses customer service issues according to established parameters, escalating persistent or complex matters to more senior staff or other departments for resolution.</li><li>Develops solutions and makes recommendations based on an understanding of the business strategy and stakeholder needs.</li><li>Provides advice and guidance to assigned business/group on implementation of solutions.</li><li>Supports the execution of strategic initiatives in collaboration with internal and external stakeholders.</li><li>Helps determine business priorities and best sequence for execution of business / group strategy.</li><li>Conducts independent analysis and assessment to resolve strategic issues.</li><li>Liaises with various BMO teams and customers to ensure satisfactory completion and/or fulfillment of the home financing application.</li><li>Documents updates in BMO’s internal systems to ensure employees have access to the status of outstanding customer opportunities, transactions, and problems / issues.</li><li>Analyzes data and information to provide insights and recommendations.</li><li>Gathers and formats data into regular and ad-hoc reports and dashboards.</li><li>Provides input into the planning and implementation of operational programs.</li><li>Executes routine tasks (e.g. service requests, transactions, queries, etc.) within relevant service level agreements.</li><li>Organizes work information to ensure accuracy and completeness.</li><li>Engages with referral network to create strong relationships that generate referrals and mortgage originations for clients requiring real estate lending solutions.</li><li>Completes all necessary transactions in compliance with guidelines and other requirements to maintain operational integrity.</li><li>Focus may be on a business/group.</li><li>Thinks creatively and proposes new solutions.</li><li>Exercises judgment to identify, diagnose, and solve problems within given rules.</li><li>Works mostly independently.</li><li>Broader work or accountabilities may be assigned as needed.</li></ul><p/><p><b>Qualifications:</b></p><ul><li>Typically between 3 - 5 years of relevant experience and post-secondary degree in related field of study or an equivalent combination of education and experience.</li><li>If a Credit Qualifiable job, Credit Qualifications and associated credit knowledge and skills according to the credit portfolio requirements and qualification standards.</li><li>In-depth understanding of the mortgage lending process and applicable regulatory requirements.</li><li>Strong interpersonal, sales, customer service, and negotiation skills.</li><li>Expert knowledge of self-management and teamwork, personal lending, relationship sales and management.</li><li>Functional knowledge of personal banking, investments, trust services, business and commercial lending, and cash management.</li><li>Strong knowledge of the broader real estate industry and mortgage market.</li><li>Strong negotiation skills.</li><li>Specialized knowledge from education and/or business experience.</li><li>Verbal & written communication skills - In-depth.</li><li>Collaboration & team skills - In-depth.</li><li>Analytical and problem solving skills - In-depth.</li><li>Influence skills - In-depth.</li></ul><p/><p><b>Compensation:</b></p><ul><li>Commission</li></ul><div><div><div><div><div><div><div><p style="text-align:inherit"/><p style="text-align:left"><b>Salary</b><b>:</b></p></div></div></div></div></div></div></div><p style="text-align:inherit"/><div><div><div><div><div><div><div><p style="text-align:left"><b>Pay Type: </b></p></div></div></div></div></div></div></div>Commission<p style="text-align:inherit"/><p style="text-align:left">The above represents BMO Financial Group’s pay range and type.</p><p style="text-align:inherit"/><p style="text-align:left">Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group’s expected target for the first year in this position.</p><p style="text-align:inherit"/><p style="text-align:left">BMO Financial Group’s total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: https://jobs.bmo.com/global/en/Total-Rewards</p><p style="text-align:inherit"/><p style="text-align:inherit"/><p><b>About Us</b></p><p/><p>At BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.</p><p/><p>As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one – for yourself and our customers. We’ll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we’ll help you gain valuable experience, and broaden your skillset.</p><p/><p>To find out more visit us at https://jobs.bmo.com/ca/en.</p><p/><p>BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other’s differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.</p><p/><p>Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.</p>

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