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ADAPTED_NOW

Account Specialist

Probes to understand customer needs and provides advice related to payments and overall collections strategies in the best interests of the customer. Solutions range from various loan modification options to liquidation for borrowers with delinquent and high risk loans in order to offer default / foreclosure alternatives and minimize losses.

Salary

ACTIVE

YEAR

<div><div><div><div><div><div><div><div><div><div><div><div><div><div><p style="text-align:left">Application Deadline:</p></div></div></div></div></div></div></div></div></div></div></div></div></div></div>05/30/2025<p style="text-align:inherit"/><p style="text-align:inherit"/><p style="text-align:left">Address:</p>VIRTUAL(R)61 - REMOTE/TELETRAVAIL - QC - BMO<p style="text-align:inherit"/><p style="text-align:inherit"/><div><div><div><div><div><div><div><p style="text-align:left">Job Family Group:</p></div></div></div></div></div></div></div>Customer Shared Services<p style="text-align:inherit"/><p style="text-align:inherit"/><p>** 7 week Training attendance is mandatory.<br/>**Work shifts from Monday to Friday, including Saturdays and Sundays.</p><p style="text-align:inherit"/><p style="text-align:inherit"/><p>Collaborates in the review and evaluation of delinquent, high risk, or written-off accounts for possible collections opportunities. Understands customer needs and provides collections-related sales and service to BMO customers or prospects. Advises customers on payment strategies and products that meet their objectives. Fulfills sales and service activities for the customer in accordance with approved procedures. Support areas may include, but are not limited to, coaching and training, quality audits, vendor management and credit collection disputes.</p><ul><li>Delivers exceptional customer service that builds trust through expertise, responsive service and support.</li><li>Develops rapport and instils confidence with clients in order to develop credibility and earn their trust as relationship manager.</li><li>Develops and maintains long-term, profitable relationships and expands share of wallet.</li><li>Executes established loss mitigation processes/procedures for the resolution of non-performing and high risk accounts.</li><li>Handles incoming calls in an informed, professional, and efficient manner.</li><li>Probes to understand customer needs and provides advice related to payments and overall collections strategies in the best interests of the customer.</li><li>Sends out client communications, processes transactions and interacts with internal stakeholders to ensure customer needs are met.</li><li>Integrates marketing promotions and programs into customer conversations as appropriate.</li><li>Analyzes data and information to provide insights and recommendations.</li><li>Manages all transactions related to customer calls or refers to appropriate internal business groups.</li><li>Escalates complex or unresolved customer situations to managers as required.</li><li>Completes required documentation to ensure customer’s requests are accurately processed.</li><li>Organizes work information to ensure accuracy and completeness.</li><li>Collaborates in efficient functioning of collections life cycle. Includes participating in the execution of established loss mitigation solutions for the successful resolution of non-performing and high risk accounts. Solutions range from various loan modification options to liquidation for borrowers with delinquent and high risk loans in order to offer default / foreclosure alternatives and minimize losses.</li><li>Delivers exceptional customer service that builds trust through expertise, responsive service and support.</li><li>Follows documented policies and procedures to execute transactions, activities and processes.</li><li>Keeps abreast of needs of the Collections departments. Identifies and makes referrals to other business groups as needed.</li><li>Maintains current knowledge of collections strategies, practices, and trends and integrates into customer conversations in a professional manner.</li><li>Maintains the confidentiality of customer and Bank information.</li><li>Supports continuous improvement initiatives by identifying and implementing changes to make processes more effective and efficient.</li><li>Develops and maintains awareness of industry trends and best practices and the regulatory environment as it relates to collections products and services.</li><li>Completes complex & diverse tasks within given rules/limits.</li><li>Analyzes issues and determines next steps; escalates as required.</li><li>Broader work or accountabilities may be assigned as needed.<p/></li></ul><p><b>Qualifications:</b></p><ul><li>Typically between 1 – 2 years of relevant experience and post-secondary degree in related field of study desirable or an equivalent combination of education and experience.</li><li>Working knowledge of federal, state/provincial and local laws pertaining to Consumer Collections and functional area.</li><li>Knowledge of BMO products and services.</li><li>Knowledge of competitive marketplace and trends in product offerings.</li><li>Basic specialized knowledge.</li><li>Verbal & written communication skills - Good.</li><li>Organization skills - Good.</li><li>Collaboration & team skills - Good.</li><li>Analytical and problem solving skills - Good.</li></ul><div><div><div><div><div><div><div><p style="text-align:inherit"/><p style="text-align:left"><b>Salary</b><b>:</b></p></div></div></div></div></div></div></div>$33,850.00 - $49,500.00<p style="text-align:inherit"/><div><div><div><div><div><div><div><p style="text-align:left"><b>Pay Type: </b></p></div></div></div></div></div></div></div>Salaried<p style="text-align:inherit"/><p style="text-align:left">The above represents BMO Financial Group’s pay range and type.</p><p style="text-align:inherit"/><p style="text-align:left">Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group’s expected target for the first year in this position.</p><p style="text-align:inherit"/><p style="text-align:left">BMO Financial Group’s total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: https://jobs.bmo.com/global/en/Total-Rewards</p><p style="text-align:inherit"/><p style="text-align:inherit"/><p><b>About Us</b></p><p/><p>At BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.</p><p/><p>As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one – for yourself and our customers. We’ll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we’ll help you gain valuable experience, and broaden your skillset.</p><p/><p>To find out more visit us at https://jobs.bmo.com/ca/en.</p><p/><p>BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other’s differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.</p><p/><p>Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.</p>

BMO Financial

Bilingual Account Specialist, Early Stage Collections (Remote/Hybrid)

salaryMin

salaryMax

payPeriod

currency

pxappcastusd

<div><div><div><div><div><div><div><div><div><div><div><div><div><div><p style="text-align:left">Application Deadline:</p></div></div></div></div></div></div></div></div></div></div></div></div></div></div>07/21/2025<p style="text-align:inherit"/><p style="text-align:inherit"/><p style="text-align:left">Address:</p>105-119-129 rue St-Jacques O<p style="text-align:inherit"/><p style="text-align:inherit"/><div><div><div><div><div><div><div><p style="text-align:left">Job Family Group:</p></div></div></div></div></div></div></div>Customer Shared Services<p style="text-align:inherit"/><p style="text-align:inherit"/><p>Salary - $48,500 with possible monthly bonus</p><p>Strong mandatory training of 7 weeks - starting in June</p><p>Schedule may vary between Monday through Sunday (day or evening)</p><p style="text-align:inherit"/><p style="text-align:inherit"/><p>Collaborates in the review and evaluation of delinquent, high risk, or written-off accounts for possible collections opportunities. Understands customer needs and provides collections-related sales and service to BMO customers or prospects. Advises customers on payment strategies and products that meet their objectives. Fulfills sales and service activities for the customer in accordance with approved procedures. Support areas may include, but are not limited to, coaching and training, quality audits, vendor management and credit collection disputes.</p><ul><li>Delivers exceptional customer service that builds trust through expertise, responsive service and support.</li><li>Develops rapport and instils confidence with clients in order to develop credibility and earn their trust as relationship manager.</li><li>Develops and maintains long-term, profitable relationships and expands share of wallet.</li><li>Executes established loss mitigation processes/procedures for the resolution of non-performing and high risk accounts.</li><li>Handles incoming calls in an informed, professional, and efficient manner.</li><li>Probes to understand customer needs and provides advice related to payments and overall collections strategies in the best interests of the customer.</li><li>Sends out client communications, processes transactions and interacts with internal stakeholders to ensure customer needs are met.</li><li>Integrates marketing promotions and programs into customer conversations as appropriate.</li><li>Analyzes data and information to provide insights and recommendations.</li><li>Manages all transactions related to customer calls or refers to appropriate internal business groups.</li><li>Escalates complex or unresolved customer situations to managers as required.</li><li>Completes required documentation to ensure customer’s requests are accurately processed.</li><li>Organizes work information to ensure accuracy and completeness.</li><li>Collaborates in efficient functioning of collections life cycle. Includes participating in the execution of established loss mitigation solutions for the successful resolution of non-performing and high risk accounts. Solutions range from various loan modification options to liquidation for borrowers with delinquent and high risk loans in order to offer default / foreclosure alternatives and minimize losses.</li><li>Delivers exceptional customer service that builds trust through expertise, responsive service and support.</li><li>Follows documented policies and procedures to execute transactions, activities and processes.</li><li>Keeps abreast of needs of the Collections departments. Identifies and makes referrals to other business groups as needed.</li><li>Maintains current knowledge of collections strategies, practices, and trends and integrates into customer conversations in a professional manner.</li><li>Maintains the confidentiality of customer and Bank information.</li><li>Supports continuous improvement initiatives by identifying and implementing changes to make processes more effective and efficient.</li><li>Develops and maintains awareness of industry trends and best practices and the regulatory environment as it relates to collections products and services.</li><li>Completes complex & diverse tasks within given rules/limits.</li><li>Analyzes issues and determines next steps; escalates as required.</li><li>Broader work or accountabilities may be assigned as needed.<p><b>Qualifications:</b></p></li><li>Typically between 1 – 2 years of relevant experience and post-secondary degree in related field of study desirable or an equivalent combination of education and experience.</li><li>Working knowledge of federal, state/provincial and local laws pertaining to Consumer Collections and functional area.</li><li>Knowledge of BMO products and services.</li><li>Knowledge of competitive marketplace and trends in product offerings.</li><li>Basic specialized knowledge.</li><li>Verbal & written communication skills - Good.</li><li>Organization skills - Good.</li><li>Collaboration & team skills - Good.</li><li>Analytical and problem solving skills - Good.</li></ul><p style="text-align:inherit"/><p style="text-align:left">You’re fluent in French and English as this role provides support to clients and team members inside and/or outside the province of Quebec.</p><p style="text-align:inherit"/><div><div><div><div><div><div><div><p style="text-align:left"><b>Salary:</b></p></div></div></div></div></div></div></div>$36,000.00 - $54,500.00<div><div><div><div><div><div><div><p style="text-align:inherit"/><p style="text-align:left"><b>Pay Type:</b></p></div></div></div></div></div></div></div>Salaried<p style="text-align:inherit"/><p style="text-align:left">The above represents BMO Financial Group’s pay range and type.</p><p style="text-align:inherit"/><p style="text-align:left">Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group’s expected target for the first year in this position.</p><p style="text-align:inherit"/><p style="text-align:left">BMO Financial Group’s total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: https://jobs.bmo.com/global/en/Total-Rewards</p><p style="text-align:inherit"/><p><b>About Us</b></p><p/><p>At BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.</p><p/><p>As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one – for yourself and our customers. We’ll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we’ll help you gain valuable experience, and broaden your skillset.</p><p/><p>To find out more visit us at https://jobs.bmo.com/ca/en.</p><p/><p>BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other’s differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.</p><p/><p>Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.</p>

(Remote/Hybrid) Bilingual Account Specialist, Early Stage Collections

CPA (Certified Public Accountant)

Choosing Val-d’Or doesn’t mean moving away from the world — it means getting closer to what counts: nature, balance, community. Perform month-end entries (provisions, amortizations, reallocations) and ensure the accuracy of consolidated financial reports.

<div>What if you could advance your career without leaving your quality of life behind? Our client, a well-established mining group in Val-d’Or, is looking for a CPA accountant for a strategic role at the heart of its operations. A relocation bonus is offered to help ease the transition to a lifestyle that’s more aligned with what truly matters. Choosing Val-d’Or doesn’t mean moving away from the world — it means getting closer to what counts: nature, balance, community. Here, we take the time to do things right, in a healthy and stimulating environment. Are you a CPA who feels it’s time to rethink your day-to-day? This opportunity might just be the turning point you’ve been waiting for.</div><div><h2>Tasks</h2><ul><li> Perform month-end entries (provisions, amortizations, reallocations) and ensure the accuracy of consolidated financial reports.</li><li> Analyze project-related expenses.</li><li> Propose project cost optimization strategies.</li><li> Collaborate with project managers to understand specific financial needs.</li><li> Advise management on optimal financial structures to support the development of new markets abroad.</li><li> Supervise international accounting operations and ensure all subsidiaries comply with current standards.</li><li> Track, consolidate, and regularly update stock values.</li><li> Monitor manufacturing costs.</li><li> Actively participate in preparing year-end inventories.</li><li> Optimize internal control processes to reduce the risk of errors and fraud.</li><li> Participate in annual internal and external audits.</li><li> Support the preparation of the annual budget by providing necessary financial analyses.</li><li> Perform any other related tasks.</li><li> If you're ready to take on new challenges, we want to meet you!</li></ul><h2>Advantages</h2><ul><li> Relocation bonus.</li><li> A smooth and seamless transition.</li><li> Collective insurance: medications, vision care, dental, life insurance, salary insurance (short and long-term).</li><li> Retirement plan with employer contributions.</li><li> Paid vacation and leave (to be discussed).</li><li> Very competitive salary, with bonuses (up to 6%) and a loyalty bonus after each year of service.</li><li> Flexible hours and the possibility of remote work.</li><li> Employee Assistance Program (EAP).</li><li> Monthly doctor and full-time nurse on-site.</li><li> Regularly organized social events.</li></ul><h2>Job requirements</h2><ul><li> At least 1 year of experience in accounting.</li><li> Proficiency in Microsoft Office Suite.</li><li> Good command of both spoken and written English (approximately 30% of communications in English).</li><li> CPA designation obtained or in progress.</li></ul><h2>Desired profile</h2><ul><li> Strong analytical skills.</li><li> Ability to handle multiple projects simultaneously and manage priorities effectively.</li><li> Ability to adapt to varied situations.</li><li> Great attention to detail and quality of work.</li></ul></div>

Bedard

CPA Accountant Val-d'Or – Relocation Bonus

Audit Clerk

Review on the behaviour with regard to deposits and withdrawals, overdraws, defaults, dishonoured payments and spending patterns. Offers mentorship programs that pair members of visible minorities with experienced employees.

<ul><li>Durée de l'emploi: Permanent</li><li>Langue de travail: Anglais ou Français</li><li>Heures de travail: 40 hours per week</li><li>Education: </li><li>Expérience: </li></ul><h2>Education</h2><ul><li>College/CEGEP</li></ul><h2>Work setting</h2><ul><li>Private sector</li></ul><h2>Tasks</h2><ul><li>Prepare general ledger</li><li>Prepare journal entry</li><li>Manage accounts receivable</li><li>Manage accounts payable</li><li>Prepare trial balance</li><li>Open and close books for auditors</li><li>Prepare bank reconciliations</li><li>Review on the behaviour with regard to deposits and withdrawals, overdraws, defaults, dishonoured payments and spending patterns</li><li>Prepare payroll</li><li>Collect payments from debtors</li><li>Perform financial calculations, such as costing and budgeting </li><li>Store, update and retrieve financial data</li><li>Prepare financial statements and reports</li><li>Manage cash</li></ul><h2>Computer and technology knowledge</h2><ul><li>Quick Books</li><li>MS Excel</li><li>MS Word</li></ul><h2>Work conditions and physical capabilities</h2><ul><li>Fast-paced environment</li><li>Attention to detail</li></ul><h2>Personal suitability</h2><ul><li>Ability to multitask</li><li>Accurate</li><li>Organized</li><li>Reliability</li><li>Quick learner</li><li>Resourcefulness</li></ul><h2>Experience</h2><ul><li>7 months to less than 1 year</li></ul><h2>Workplace information</h2><ul><li>Hybrid</li></ul><h2>Other benefits</h2><ul><li>Free parking available</li><li>Learning/training paid by employer</li><li>On-site amenities</li><li>On-site recreation and activities</li><li>Other benefits</li></ul><h2>Support for persons with disabilities</h2><ul><li>Offers mentorship, coaching and/or networking opportunities for persons with disabilities </li></ul><h2>Support for newcomers and refugees</h2><ul><li>Offers mentorship programs that pair newcomers and/or refugees with experienced employees </li></ul><h2>Support for youths</h2><ul><li>Offers mentorship, coaching and/or networking opportunities for youth</li></ul><h2>Support for Veterans</h2><ul><li>Offers mentorship, coaching and/or networking opportunities for Veterans</li></ul><h2>Support for Indigenous people</h2><ul><li>Offers mentorship, coaching and/or networking opportunities for Indigenous workers </li></ul><h2>Support for mature workers</h2><ul><li>Offers mentorship, coaching and/or networking opportunities for mature workers </li></ul><h2>Supports for visible minorities</h2><ul><li>Offers mentorship programs that pair members of visible minorities with experienced employees</li></ul>

CSN Débosselage Demetry

Accounting and auditing clerk

Enroll Talent

Accounting Technician

Education: Expérience: EducationCollege, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 yearsTasksCalculate and prepare cheques for payrollKeep financial records and establish, maintain and balance various accounts using manual and computerized bookkeeping systemsMaintain general ledgers an...

<ul><li>Education: </li><li>Expérience: </li></ul><h2>Education</h2><ul><li>College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years</li></ul><h2>Tasks</h2><ul><li>Calculate and prepare cheques for payroll</li><li>Keep financial records and establish, maintain and balance various accounts using manual and computerized bookkeeping systems</li><li>Maintain general ledgers and financial statements</li><li>Reconcile accounts</li></ul><h2>Experience</h2><ul><li>1 to less than 7 months</li><li>Durée de l'emploi: Saisonnier</li><li>Langue de travail: Français</li><li>Heures de travail: 35 hours per week</li></ul>

Ferme du Domaine 2000 inc

Accounting technician

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BMO Financial

BMO Financial

Bedard

CSN Débosselage Demetry

Ferme du Domaine 2000 inc