location_0_addressRegionName

location_0_addressCountryName

OFFSITE

UNKNOWN

jobPosting hiringOrganization as json hashed.

ADAPTED_NOW

Account Specialist

Probes to understand customer needs and provides advice related to payments and overall collections strategies in the best interests of the customer. Solutions range from various loan modification options to liquidation for borrowers with delinquent and high risk loans in order to offer default / foreclosure alternatives and minimize losses.

Salary

ACTIVE

YEAR

<div><div><div><div><div><div><div><div><div><div><div><div><div><div>Application Deadline:</div></div></div></div></div></div></div></div></div></div></div></div></div></div>05/30/2025Address:VIRTUAL(R)61 - REMOTE/TELETRAVAIL - QC - BMO<div><div><div><div><div><div><div>Job Family Group:</div></div></div></div></div></div></div>Customer Shared Services** 7 week Training attendance is mandatory. **Work shifts from Monday to Friday, including Saturdays and Sundays.Collaborates in the review and evaluation of delinquent, high risk, or written-off accounts for possible collections opportunities. Understands customer needs and provides collections-related sales and service to BMO customers or prospects. Advises customers on payment strategies and products that meet their objectives. Fulfills sales and service activities for the customer in accordance with approved procedures. Support areas may include, but are not limited to, coaching and training, quality audits, vendor management and credit collection disputes.<ul><li>Delivers exceptional customer service that builds trust through expertise, responsive service and support.</li><li>Develops rapport and instils confidence with clients in order to develop credibility and earn their trust as relationship manager.</li><li>Develops and maintains long-term, profitable relationships and expands share of wallet.</li><li>Executes established loss mitigation processes/procedures for the resolution of non-performing and high risk accounts.</li><li>Handles incoming calls in an informed, professional, and efficient manner.</li><li>Probes to understand customer needs and provides advice related to payments and overall collections strategies in the best interests of the customer.</li><li>Sends out client communications, processes transactions and interacts with internal stakeholders to ensure customer needs are met.</li><li>Integrates marketing promotions and programs into customer conversations as appropriate.</li><li>Analyzes data and information to provide insights and recommendations.</li><li>Manages all transactions related to customer calls or refers to appropriate internal business groups.</li><li>Escalates complex or unresolved customer situations to managers as required.</li><li>Completes required documentation to ensure customer’s requests are accurately processed.</li><li>Organizes work information to ensure accuracy and completeness.</li><li>Collaborates in efficient functioning of collections life cycle. Includes participating in the execution of established loss mitigation solutions for the successful resolution of non-performing and high risk accounts. Solutions range from various loan modification options to liquidation for borrowers with delinquent and high risk loans in order to offer default / foreclosure alternatives and minimize losses.</li><li>Delivers exceptional customer service that builds trust through expertise, responsive service and support.</li><li>Follows documented policies and procedures to execute transactions, activities and processes.</li><li>Keeps abreast of needs of the Collections departments. Identifies and makes referrals to other business groups as needed.</li><li>Maintains current knowledge of collections strategies, practices, and trends and integrates into customer conversations in a professional manner.</li><li>Maintains the confidentiality of customer and Bank information.</li><li>Supports continuous improvement initiatives by identifying and implementing changes to make processes more effective and efficient.</li><li>Develops and maintains awareness of industry trends and best practices and the regulatory environment as it relates to collections products and services.</li><li>Completes complex & diverse tasks within given rules/limits.</li><li>Analyzes issues and determines next steps; escalates as required.</li><li>Broader work or accountabilities may be assigned as needed.</li></ul>Qualifications:<ul><li>Typically between 1 – 2 years of relevant experience and post-secondary degree in related field of study desirable or an equivalent combination of education and experience.</li><li>Working knowledge of federal, state/provincial and local laws pertaining to Consumer Collections and functional area.</li><li>Knowledge of BMO products and services.</li><li>Knowledge of competitive marketplace and trends in product offerings.</li><li>Basic specialized knowledge.</li><li>Verbal & written communication skills - Good.</li><li>Organization skills - Good.</li><li>Collaboration & team skills - Good.</li><li>Analytical and problem solving skills - Good.</li></ul><div><div><div><div><div><div><div>Salary:</div></div></div></div></div></div></div>$33,850.00 - $49,500.00<div><div><div><div><div><div><div>Pay Type: </div></div></div></div></div></div></div>SalariedThe above represents BMO Financial Group’s pay range and type.Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group’s expected target for the first year in this position.BMO Financial Group’s total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: https://jobs.bmo.com/global/en/Total-RewardsAbout UsAt BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one – for yourself and our customers. We’ll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we’ll help you gain valuable experience, and broaden your skillset.To find out more visit us at https://jobs.bmo.com/ca/en.BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other’s differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.

BMO Financial

Bilingual Account Specialist, Early Stage Collections (Remote/Hybrid)

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pxappcastusd

INTEGRATED

PERMANENT

FULL_TIME

Network Administrator

Support the configuration, deployment, monitoring, and maintenance of LAN/WAN network connectivity, firewalls, security systems, storage and server hardware and software in a multi-site corporate network environment. Supports IT Infrastructure, local and wide area networks across the organization's multiple facilities either remotely, via onsite personnel, outsourced IT, or site visits.

KBSkills

Position Title: Network AdministratorLocation: Acheson, Edmonton. Alberta (onsite- will provide relocation expenses to a certain level)Department: IT Operations & SupportSalary Range: $80,000 - $100,000 per annumTravel Required: 15-20%Position Type: Full Time (work 35 hours a week)Subject Line: Network AdministratorROLE AND RESPONSIBILITIESNetwork Administrator provides network, computer, storage, telephony, and end-user support using superior customer service in a corporate IT environment. Supports IT Infrastructure, local and wide area networks across the organization's multiple facilities either remotely, via onsite personnel, outsourced IT, or site visits. Supports end-users of all skill levels via phone, email, remote access, or in person. Provides solutions in a timely manner, documenting all issues and resolutions.<ul><li>Provide investigation and diagnosis of escalated unresolved issues as appropriate</li><li> Actively monitor and respond quickly to incoming IT Service Requests</li><li style="margin-bottom:8px">Log incidents and service requests and maintain relevant records:</li></ul>o Identify and classify incident types and service interruptionso Record incidents cataloging them by symptom and resolution<ul><li>Deploy & maintain PC's and associated peripherals, Smartphones, Printers, Video Conferencing Equipment, etc.</li><li>Install, configure, and upgrade PC software</li><li>Perform Daily IT Infrastructure Health Checks and report findings</li><li>Assist with onboarding & offboarding of users</li><li>Keep inventory of all equipment, software, and license users</li><li>Contribute to the creation and updates of support documentation, SOP's, etc.</li><li>Perform regular Endpoint and Infrastructure Patching</li><li>Support the configuration, deployment, monitoring, and maintenance of LAN/WAN network connectivity, firewalls, security systems, storage and server hardware and software in a multi-site corporate network environment</li><li>Experience installing, maintaining, and optimizing wireless networks</li><li>Experience configuring and maintaining VMware environments</li><li>Experience configuring and maintaining Citrix environments</li><li>Investigate, diagnose, and remediate Cyber Security Incidents</li><li style="margin-bottom:8px">Other duties as assigned</li></ul>QUALIFICATIONS AND EDUCATION REQUIREMENTS <ul><li class="Default">Successful completion of a two (2) year post-secondary program and/or related equitable experience with a focus on Information Technology </li><li class="Default">10 years' minimum experience in corporate IT or managed IT services environment </li><li class="Default">8 years' minimum experience in hands-on network administration role supporting multi-site LAN/WAN environments </li></ul>PREFERRED SKILLS <ul><li class="Default">Configure device operating systems, including Windows, Mac, Linux, Chrome OS, Android and iOS and administer client-based as well as cloud-based (SaaS) software </li><li class="Default">Troubleshoot and problem solve core service and support challenges while applying best practices for documentation, change management, and scripting </li><li class="Default">Support IT infrastructure and networking environment </li><li class="Default">Configure and support PC, mobile and other hardware </li><li class="Default">Implement data backup and recovery methods and apply data storage and management best practices </li><li class="Default">Cyber Security skills, vulnerability assessment, penetration testing, Security Incident triage </li><li class="Default">Holding relevant Industry Certifications such as, A+, Network+, Security+, CCNA/CCNP, MSCE/MCSA, CCCA/CCEE, VCP/VCAP, Microsoft Azure Administrator (AZ-104) is desirable </li><li class="Default">Experience with one or more CSP's such as AWS, Microsoft Azure & GCP is desirable </li><li class="Default">Experience with SASE, MDM and Microsoft Intune are desirable </li><li class="Default">Critical thinking </li><li class="Default">Good written & verbal communication </li><li class="Default">Active listening </li><li class="Default">Conflict resolution </li><li class="Default">Teamwork </li><li class="Default">Time Management </li><li class="Default">Knowledge of current ITIL best practices </li><li class="Default"/></ul>ADDITIONAL NOTESThis is a full-time role based 35 hours per week, Monday through Friday, 08:00 to 17:00 MT excluding holidays along with support outside of these hours for critical operations and support situations as they arise.

Emp IT solutions Inc.

Amazon Web Services (AWS)

Android

Apple Macs

Best Practices

CCEE - Citrix Certified Enterprise Engineer

CCNA - Cisco Certified Network Associate

CCNP - Cisco Certified Network Professional

Citrix Product Family

Cloud Computing

CompTIA Network+

CompTIA Security+

Computer Networks

Computer Security

Computer Storage Hardware

Conflict Resolution

Customer Support/Service

Data Management

Data Recovery

Data Storage

Database Backup

Desktop Administration

Document Change Management

Documentation

Firewalls

GCP (Good Clinical Practices)

Health Information Technology

Help Desk

ITIL (IT Infrastructure Library)

Identify Issues

Incident Management

Information Technology & Information Systems

Internet Security

Linux Operating System

Local Area Network (LAN)

MCSA - Microsoft Certified Systems Administrator

MSCE - Microsoft Certified Engineer

Maintenance Services

Management of Information Systems/Technology (MIS)

Manufacturing Data Management

Microsoft Product Family

Microsoft Windows Azure

Microsoft Windows Operating System

Network Administration/Management

Network Connectivity

Onboarding

Operational Support

Outsourcing

PC Software

Penetration Testing

Peripheral Hardware

Presentation/Verbal Skills

Printers

Problem Solving Skills

Record Keeping

Scripting (Scripting Languages)

Server Hardware

Smartphones

Software Licenses

Software Patches

Software Upgrades

Software as a Service (SaaS)

Systems Administration/Management

Team Player

Technical Support

Telephony

Time Management

VMWare

VMWare Certified Professional (VCP)

Videoconferencing

Wide Area Network (WAN)

Willing to Travel

Wireless Communications

Writing Skills

monster

Operations Administrator

Interested candidates may submit their resumes and salary expectations directly to the job posting following the below link or by visiting www.mammoetvacancies.com: This role offers a dynamic and fast-paced work environment, where you'll have the opportunity to contribute to daily departmental processes and gain valuable experience to support your career growth.

SUMMARY OF THE ROLE:Mammoet is seeking a motivated and detail-oriented individual to join our Operations team at the Edmonton Branch. This role offers a dynamic and fast-paced work environment, where you'll have the opportunity to contribute to daily departmental processes and gain valuable experience to support your career growth.WHAT YOU’LL BE DOING: Responsibilities will vary depending on the department but may include:<ul><li>Provide administrative support to the Operations Team</li><li>Enter and verify timesheets and payroll data in SAP</li><li>Prepare and process invoices, including inter-company billing</li><li>Assist with purchase order creation and procurement tracking</li><li>Generate and distribute operational and financial reports using SAP</li><li>Record meeting minutes and maintain accurate filing systems</li><li>Ensure all business interactions are conducted professionally and respectfully</li><li>Maintain strong client service focus in communications with internal teams and external stakeholders</li><li>Support operations by identifying and proposing effective solutions to routine challenges</li></ul>WHAT YOU’LL NEED:Education & Experience<ul><li>Completed High School diploma</li><li>Intermediate to advanced computer skills specifically with MS Office products</li><li>Previous knowledge and experience working with unionized environments is an asset</li><li>Experience in working fast paced environment, multitasking</li></ul> Characteristics of a Successful candidate:<ul><li>Exceptional organizational skills</li><li>Strong communication abilities</li><li>Detail oriented mindset</li><li>Proficiency in technology and systems</li><li>Time management and prioritization</li><li>Professional with a helpful, can-do attitude</li><li>Team player</li></ul>WHAT YOU’LL GET: About our CompanyMammoet helps clients improve construction efficiency and optimize the uptime of plants and installations. For that purpose, we provide solutions for lifting, transporting, installing and decommissioning large and heavy structures. Our services are focused on the petrochemical and mining industries, civil engineering, power generation and offshore projects. The logistic challenges in these industries are growing daily. Factors such as remote locations, harsh climates and a strong emphasis on the environment are constantly driving us towards smarter and safer solutions. We provide the following services: <ul style="margin-top:0in"><li>Engineered lifting and transportation services</li><li>Lifting, transportation and installation of modular constructions</li><li>Factory-to-foundation projects</li><li>Plant turnaround logistics</li><li>Salvage and wreck removal</li><li>Decommissioning of onshore and offshore installations</li><li>Trading in new and used equipment worldwide</li></ul> For over two hundred years, we’ve been known for the unique capability of our state-of-the-art equipment. But it’s the trust of our clients that has brought us where we are today. Their confidence inspires 5,000 Mammoet professionals to give it their all each day and truly make a difference in projects all over the world. About our regionThis is a full time, permanent position based at our Edmonton, AB Branch BenefitsSalary will be commensurate based upon education and experience. Mammoet offers competitive wages, travel incentives, health benefits and RRSP contributions.  In addition to this, we offer an engaging environment in which a variety of career development and growth opportunities exist to our employees both locally and internationally.  Mammoet is an existing benefactor for variety of local and national charity organizations and also provides support for our own employees’ extracurricular activities. To view our Human Capital Values, please visit our careers website at <a href="http://www.mammoet.com/en/jobs" rel="noopener nofollow noreferrer" target="_blank">www.mammoet.com/en/jobs</a>.  WANT TO KNOW MORE?:To ApplyInterested candidates may submit their resumes and salary expectations directly to the job posting following the below link or by visiting <a href="http://www.mammoetvacancies.com" rel="noopener nofollow noreferrer" target="_blank">www.mammoetvacancies.com</a>: Mammoet is dedicated to building a workforce that reflects diversity. Mammoet encourages applications from all qualified individuals. We thank all applicants for their interest in Mammoet, however we will only contact those selected for an interview. Applicants who require accommodation due to disability during the selection process should notify human capital when contacted for an interview.

Mammoet

[AW]-iCims

Lead

Identify best practices and continuous improvement initiatives to raise safety awareness, improve safe work practices, and improve the safe and efficient operation of heavy equipment. Provide direct and indirect support to projects without a dedicated training resource to ensure company employees are adequately trained for their assigned work and accurate training records are maintained.

The Nuna Group of Companies is now accepting resumes for a Training Team Lead.  This role is responsible for the implementation of Nuna's training program, and for assisting in the development and review of associated training materials. The Training Team Lead is also responsible to support site trainers, and provide training assistance on projects without a dedicated training resource.  Nuna is Canada's leading and largest Inuit-owned heavy civil construction, mining and remediation contractor. We're known for tackling the toughest projects with unmatched agility, integrity and precision, none of which would be possible without our diverse and versatile equipment fleet.   Some of what we offer:<ul><li style="list-style-type:none"> <ul style="list-style-type:disc"><li>Work & Life Balance! This position is based out of our Edmonton Corporate office on a proposed 5x2 schedule. </li><li>Diverse and rewarding project experiences across Canada.</li><li>Collaborative team that works to foster a culture of safety and focus on continuous improvement. </li><li>Competitive total compensation package including company matching RRSPs.</li><li>Immediate company paid health and wellness benefits including flex spending account. </li></ul></li></ul><div> </div><div> </div>Some Key Responsibilities:           Manage the delivery and implementation of the company's training program.<ul><li style="margin-left:54pt">Ensure implementation of the company's training program is consistent and meets the company's standards at each operational site.</li><li style="margin-left:54pt">Support operations in the safe and efficient operation of heavy equipment and provide specialist advice, coaching and practical support as required.</li><li style="margin-left:54pt">Liaise with site operations/project management on training deliverables and customer service satisfaction.</li></ul>           Provide support to site trainers.<ul><li style="margin-left:54pt">Assess quality and effectiveness of training provided by site trainers. Ensure training is consistent between sites and meets company standards.</li><li style="margin-left:54pt">Provide technical advice, coaching, guidance, and mentoring to site trainers on safe and efficient operations of heavy equipment.</li><li style="margin-left:54pt">Assist site trainers in the delivery of training programs.</li><li style="margin-left:54pt">Communicate the company's training priorities to site trainers.</li><li style="margin-left:54pt">Provide direct and indirect support to projects without a dedicated training resource to ensure company employees are adequately trained for their assigned work and accurate training records are maintained.</li></ul>          Assist in the design, development and review of company training materials.<ul><li style="margin-left:54pt">Create training materials on equipment and task training.</li><li style="margin-left:54pt">Develop and update training evaluations to ensure they meet or exceed legislation, OEM and industry standards.</li><li style="margin-left:54pt">Identify new tasks or equipment that require training resources.</li><li style="margin-left:54pt">Identify best practices and continuous improvement initiatives to raise safety awareness, improve safe work practices, and improve the safe and efficient operation of heavy equipment.</li></ul><div> </div><div> </div> Qualifications: Technical Skills and Knowledge:<ul><li style="list-style-type:none"> <ul><li>Excellent organizational and communication skills, specifically written and verbal communication skills.</li><li>Excellent interpersonal skills. Proven ability to remain objective and calm under pressure. Ability to inspire trust, teamwork and high performance.</li><li>Strong technical skills and knowledge in equipment operation in multiple types of environments. Ability to adapt to various environments and different types of equipment.</li><li>Strong technical skills and knowledge in equipment maintenance and operation (i.e. servicing, tire work, steaming, etc.).</li><li>Strong knowledge of Microsoft Office application software and training application software (LMS).</li><li>Ability to use independent judgment and initiative within established guidelines as well as to listen, follow directions and act on feedback.</li><li>Ability to conduct research and find information.</li><li>Proven ability to keep lines of communication open between appropriate organizational levels and departments.</li><li>Ability to travel 50% throughout the year, and work both in Nuna's corporate office and field sites. </li></ul></li></ul><div> </div>Work Experience and Education:<ul><li style="list-style-type:none"> <ul><li>Ten (10) years of operating experience in construction and mining environments. Experience in finishing work considered an asset. Experience in working on remote projects considered an asset.</li><li>Five (5) years of leadership (supervisor or management) experience.</li><li>Five (5) years of training experience in delivering training or educational programs to adults.</li><li>Two (2) years of experience using learning and training management systems. Experience with operational application software (e.g. enterprise resource planning (ERP) system) considered an asset.</li><li>Two (2) years of experience in developing training programs, materials and safe work standards.</li><li>Post secondary education considered an asset.</li><li>Registered Professional Trainer designation considered an asset.</li><li>Red Seal Certification considered an asset.</li><li>Multilingualism considered an asset.</li></ul></li></ul>

Nuna Group of Companies

Training Team Lead

SmartSearch

Supports IT Infrastructure, local and wide area networks across the organization’s multiple facilities either remotely, via onsite personnel, outsourced IT, or site visits. Holding relevant Industry Certifications such as, A+, Network+, Security+, CCNA/CCNP, MSCE/MCSA, CCCA/CCEE, VCP/VCAP, Microsoft Azure Administrator (AZ-104) is desirable .

Position Title: & & Network Administrator Department: Network and Operations Location: Acheson, Edmonton, Alberta - Onsite ADDITIONAL NOTES This is a full-time role based 35 hours per week, Monday through Friday, 08:00 to 17:00 MT excluding holidays along with support outside of these hours for critical operations and support situations as they arise.& ROLE AND RESPONSIBILITIES Network Administrator provides network, computer, storage, telephony, and end-user support using superior customer service in a corporate IT environment. Supports IT Infrastructure, local and wide area networks across the organization’s multiple facilities either remotely, via onsite personnel, outsourced IT, or site visits. Supports end-users of all skill levels via phone, email, remote access, or in person. Provides solutions in a timely manner, documenting all issues and resolutions. · & & & & & & Provide investigation and diagnosis of escalated unresolved issues as appropriate · & & & & & & & Actively monitor and respond quickly to incoming IT Service Requests · & & & & & & Log incidents and service requests and maintain relevant records: o Identify and classify incident types and service interruptions o Record incidents cataloging them by symptom and resolution · & & & & & & Deploy maintain PC’s and associated peripherals, Smartphones, Printers, Video Conferencing Equipment, etc. · & & & & & & Install, configure, and upgrade PC software · & & & & & & Perform Daily IT Infrastructure Health Checks and report findings · & & & & & & Assist with onboarding offboarding of users · & & & & & & Keep inventory of all equipment, software, and license users · & & & & & & Contribute to the creation and updates of support documentation, SOP’s, etc. · & & & & & & Perform regular Endpoint and Infrastructure Patching · & & & & & & Support the configuration, deployment, monitoring, and maintenance of LAN/WAN network connectivity, & & firewalls, security systems, storage and server hardware and software in a multi-site corporate network environment · & & & & & & Experience installing, maintaining, and optimizing wireless networks · & & & & & & Experience configuring and maintaining VMware environments · & & & & & & Experience configuring and maintaining Citrix environments · & & & & & & Investigate, diagnose, and remediate Cyber Security Incidents · & & & & & & Other duties as assigned & QUALIFICATIONS AND EDUCATION REQUIREMENTS · & & & & & & Successful completion of a two (2) year post-secondary program and/or related equitable experience with a focus on Information Technology · & & & & & & 10 years’ minimum experience in corporate IT or managed IT services environment · & & & & & & 8 years’ minimum experience in hands-on network administration role supporting multi-site LAN/WAN environments & PREFERRED SKILLS · & & & & & & Configure device operating systems, including Windows, Mac, Linux, Chrome OS, Android and iOS and administer client-based as well as cloud-based (SaaS) software · & & & & & & Troubleshoot and problem solve core service and support challenges while applying best practices for documentation, change management, and scripting · & & & & & & Support IT infrastructure and networking environment · & & & & & & Configure and support PC, mobile and other hardware · & & & & & & Implement data backup and recovery methods and apply data storage and management best practices · & & & & & & Cyber Security skills, vulnerability assessment, penetration testing, Security Incident triage · & & & & & & Holding relevant Industry Certifications such as, A+, Network+, Security+, CCNA/CCNP, MSCE/MCSA, CCCA/CCEE, VCP/VCAP, Microsoft Azure Administrator (AZ-104) is desirable · & & & & & & Experience with one or more CSP’s such as AWS, Microsoft Azure GCP is desirable · & & & & & & Experience with SASE, MDM and Microsoft Intune are desirable · & & & & & & Critical thinking · & & & & & & Good written verbal communication · & & & & & & Active listening · & & & & & & Conflict resolution · & & & & & & Teamwork · & & & & & & Time Management · & & & & & & Knowledge of current ITIL best practices

The Corporate

Pyjamahr

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