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OFFSITE

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ADAPTED_NOW

Account Specialist

Probes to understand customer needs and provides advice related to payments and overall collections strategies in the best interests of the customer. Solutions range from various loan modification options to liquidation for borrowers with delinquent and high risk loans in order to offer default / foreclosure alternatives and minimize losses.

Salary

ACTIVE

YEAR

<div><div><div><div><div><div><div><div><div><div><div><div><div><div><p style="text-align:left">Application Deadline:</p></div></div></div></div></div></div></div></div></div></div></div></div></div></div>05/30/2025<p style="text-align:inherit"/><p style="text-align:inherit"/><p style="text-align:left">Address:</p>VIRTUAL(R)61 - REMOTE/TELETRAVAIL - QC - BMO<p style="text-align:inherit"/><p style="text-align:inherit"/><div><div><div><div><div><div><div><p style="text-align:left">Job Family Group:</p></div></div></div></div></div></div></div>Customer Shared Services<p style="text-align:inherit"/><p style="text-align:inherit"/><p>** 7 week Training attendance is mandatory.<br/>**Work shifts from Monday to Friday, including Saturdays and Sundays.</p><p style="text-align:inherit"/><p style="text-align:inherit"/><p>Collaborates in the review and evaluation of delinquent, high risk, or written-off accounts for possible collections opportunities. Understands customer needs and provides collections-related sales and service to BMO customers or prospects. Advises customers on payment strategies and products that meet their objectives. Fulfills sales and service activities for the customer in accordance with approved procedures. Support areas may include, but are not limited to, coaching and training, quality audits, vendor management and credit collection disputes.</p><ul><li>Delivers exceptional customer service that builds trust through expertise, responsive service and support.</li><li>Develops rapport and instils confidence with clients in order to develop credibility and earn their trust as relationship manager.</li><li>Develops and maintains long-term, profitable relationships and expands share of wallet.</li><li>Executes established loss mitigation processes/procedures for the resolution of non-performing and high risk accounts.</li><li>Handles incoming calls in an informed, professional, and efficient manner.</li><li>Probes to understand customer needs and provides advice related to payments and overall collections strategies in the best interests of the customer.</li><li>Sends out client communications, processes transactions and interacts with internal stakeholders to ensure customer needs are met.</li><li>Integrates marketing promotions and programs into customer conversations as appropriate.</li><li>Analyzes data and information to provide insights and recommendations.</li><li>Manages all transactions related to customer calls or refers to appropriate internal business groups.</li><li>Escalates complex or unresolved customer situations to managers as required.</li><li>Completes required documentation to ensure customer’s requests are accurately processed.</li><li>Organizes work information to ensure accuracy and completeness.</li><li>Collaborates in efficient functioning of collections life cycle. Includes participating in the execution of established loss mitigation solutions for the successful resolution of non-performing and high risk accounts. Solutions range from various loan modification options to liquidation for borrowers with delinquent and high risk loans in order to offer default / foreclosure alternatives and minimize losses.</li><li>Delivers exceptional customer service that builds trust through expertise, responsive service and support.</li><li>Follows documented policies and procedures to execute transactions, activities and processes.</li><li>Keeps abreast of needs of the Collections departments. Identifies and makes referrals to other business groups as needed.</li><li>Maintains current knowledge of collections strategies, practices, and trends and integrates into customer conversations in a professional manner.</li><li>Maintains the confidentiality of customer and Bank information.</li><li>Supports continuous improvement initiatives by identifying and implementing changes to make processes more effective and efficient.</li><li>Develops and maintains awareness of industry trends and best practices and the regulatory environment as it relates to collections products and services.</li><li>Completes complex & diverse tasks within given rules/limits.</li><li>Analyzes issues and determines next steps; escalates as required.</li><li>Broader work or accountabilities may be assigned as needed.<p/></li></ul><p><b>Qualifications:</b></p><ul><li>Typically between 1 – 2 years of relevant experience and post-secondary degree in related field of study desirable or an equivalent combination of education and experience.</li><li>Working knowledge of federal, state/provincial and local laws pertaining to Consumer Collections and functional area.</li><li>Knowledge of BMO products and services.</li><li>Knowledge of competitive marketplace and trends in product offerings.</li><li>Basic specialized knowledge.</li><li>Verbal & written communication skills - Good.</li><li>Organization skills - Good.</li><li>Collaboration & team skills - Good.</li><li>Analytical and problem solving skills - Good.</li></ul><div><div><div><div><div><div><div><p style="text-align:inherit"/><p style="text-align:left"><b>Salary</b><b>:</b></p></div></div></div></div></div></div></div>$33,850.00 - $49,500.00<p style="text-align:inherit"/><div><div><div><div><div><div><div><p style="text-align:left"><b>Pay Type: </b></p></div></div></div></div></div></div></div>Salaried<p style="text-align:inherit"/><p style="text-align:left">The above represents BMO Financial Group’s pay range and type.</p><p style="text-align:inherit"/><p style="text-align:left">Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group’s expected target for the first year in this position.</p><p style="text-align:inherit"/><p style="text-align:left">BMO Financial Group’s total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: https://jobs.bmo.com/global/en/Total-Rewards</p><p style="text-align:inherit"/><p style="text-align:inherit"/><p><b>About Us</b></p><p/><p>At BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.</p><p/><p>As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one – for yourself and our customers. We’ll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we’ll help you gain valuable experience, and broaden your skillset.</p><p/><p>To find out more visit us at https://jobs.bmo.com/ca/en.</p><p/><p>BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other’s differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.</p><p/><p>Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.</p>

BMO Financial

Bilingual Account Specialist, Early Stage Collections (Remote/Hybrid)

salaryMin

salaryMax

payPeriod

currency

pxappcastusd

<div><div><div><div><div><div><div><div><div><div><div><div><div><div><p style="text-align:left">Application Deadline:</p></div></div></div></div></div></div></div></div></div></div></div></div></div></div>07/21/2025<p style="text-align:inherit"/><p style="text-align:inherit"/><p style="text-align:left">Address:</p>105-119-129 rue St-Jacques O<p style="text-align:inherit"/><p style="text-align:inherit"/><div><div><div><div><div><div><div><p style="text-align:left">Job Family Group:</p></div></div></div></div></div></div></div>Customer Shared Services<p style="text-align:inherit"/><p style="text-align:inherit"/><p>Salary - $48,500 with possible monthly bonus</p><p>Strong mandatory training of 7 weeks - starting in June</p><p>Schedule may vary between Monday through Sunday (day or evening)</p><p style="text-align:inherit"/><p style="text-align:inherit"/><p>Collaborates in the review and evaluation of delinquent, high risk, or written-off accounts for possible collections opportunities. Understands customer needs and provides collections-related sales and service to BMO customers or prospects. Advises customers on payment strategies and products that meet their objectives. Fulfills sales and service activities for the customer in accordance with approved procedures. Support areas may include, but are not limited to, coaching and training, quality audits, vendor management and credit collection disputes.</p><ul><li>Delivers exceptional customer service that builds trust through expertise, responsive service and support.</li><li>Develops rapport and instils confidence with clients in order to develop credibility and earn their trust as relationship manager.</li><li>Develops and maintains long-term, profitable relationships and expands share of wallet.</li><li>Executes established loss mitigation processes/procedures for the resolution of non-performing and high risk accounts.</li><li>Handles incoming calls in an informed, professional, and efficient manner.</li><li>Probes to understand customer needs and provides advice related to payments and overall collections strategies in the best interests of the customer.</li><li>Sends out client communications, processes transactions and interacts with internal stakeholders to ensure customer needs are met.</li><li>Integrates marketing promotions and programs into customer conversations as appropriate.</li><li>Analyzes data and information to provide insights and recommendations.</li><li>Manages all transactions related to customer calls or refers to appropriate internal business groups.</li><li>Escalates complex or unresolved customer situations to managers as required.</li><li>Completes required documentation to ensure customer’s requests are accurately processed.</li><li>Organizes work information to ensure accuracy and completeness.</li><li>Collaborates in efficient functioning of collections life cycle. Includes participating in the execution of established loss mitigation solutions for the successful resolution of non-performing and high risk accounts. Solutions range from various loan modification options to liquidation for borrowers with delinquent and high risk loans in order to offer default / foreclosure alternatives and minimize losses.</li><li>Delivers exceptional customer service that builds trust through expertise, responsive service and support.</li><li>Follows documented policies and procedures to execute transactions, activities and processes.</li><li>Keeps abreast of needs of the Collections departments. Identifies and makes referrals to other business groups as needed.</li><li>Maintains current knowledge of collections strategies, practices, and trends and integrates into customer conversations in a professional manner.</li><li>Maintains the confidentiality of customer and Bank information.</li><li>Supports continuous improvement initiatives by identifying and implementing changes to make processes more effective and efficient.</li><li>Develops and maintains awareness of industry trends and best practices and the regulatory environment as it relates to collections products and services.</li><li>Completes complex & diverse tasks within given rules/limits.</li><li>Analyzes issues and determines next steps; escalates as required.</li><li>Broader work or accountabilities may be assigned as needed.<p><b>Qualifications:</b></p></li><li>Typically between 1 – 2 years of relevant experience and post-secondary degree in related field of study desirable or an equivalent combination of education and experience.</li><li>Working knowledge of federal, state/provincial and local laws pertaining to Consumer Collections and functional area.</li><li>Knowledge of BMO products and services.</li><li>Knowledge of competitive marketplace and trends in product offerings.</li><li>Basic specialized knowledge.</li><li>Verbal & written communication skills - Good.</li><li>Organization skills - Good.</li><li>Collaboration & team skills - Good.</li><li>Analytical and problem solving skills - Good.</li></ul><p style="text-align:inherit"/><p style="text-align:left">You’re fluent in French and English as this role provides support to clients and team members inside and/or outside the province of Quebec.</p><p style="text-align:inherit"/><div><div><div><div><div><div><div><p style="text-align:left"><b>Salary:</b></p></div></div></div></div></div></div></div>$36,000.00 - $54,500.00<div><div><div><div><div><div><div><p style="text-align:inherit"/><p style="text-align:left"><b>Pay Type:</b></p></div></div></div></div></div></div></div>Salaried<p style="text-align:inherit"/><p style="text-align:left">The above represents BMO Financial Group’s pay range and type.</p><p style="text-align:inherit"/><p style="text-align:left">Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group’s expected target for the first year in this position.</p><p style="text-align:inherit"/><p style="text-align:left">BMO Financial Group’s total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: https://jobs.bmo.com/global/en/Total-Rewards</p><p style="text-align:inherit"/><p><b>About Us</b></p><p/><p>At BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.</p><p/><p>As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one – for yourself and our customers. We’ll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we’ll help you gain valuable experience, and broaden your skillset.</p><p/><p>To find out more visit us at https://jobs.bmo.com/ca/en.</p><p/><p>BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other’s differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.</p><p/><p>Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.</p>

(Remote/Hybrid) Bilingual Account Specialist, Early Stage Collections

OTHER

Salesforce Developer

The successful candidate must deliver the following in order to successfully complete the engagement:Skillset of an Intermediate/Senior Salesforce Developers to help in the modernization of the NB Families application to the Salesforce Platform. Work in an Agile environment and be able develop as well as suggest best practices as the development is completed.

<b>Job Title:</b> <b>REQ21584 - Salesforce Developers</b><br/><b>Client:</b><b> Province of New Brunswick</b><br/><b>Department:</b><b> SNB-SD</b><br/><b>Business Days:</b><b> 260 days **</b><br/><b>Closing Date/Time:</b><b> March 13</b><b><sup>th</sup></b><b>, 2025</b><b>, 10:30 AM </b><b>EST</b><br/><b>Office Location:</b><b> In Fredericton, </b><b>Remote</b><br/><b>Contract Duration:  Asap until </b><b>31-Mar-2026 </b><b>end date (Possibility for extension and conversion to FT)</b><br/><b>Standard Hours per day:</b><b> 7.25 hours work day</b><br/><b>Deliverables</b><br/>The successful candidate must deliver the following in order to successfully complete the engagement:<ul><li class="16" style="margin-left:8px">Skillset of an Intermediate/Senior Salesforce Developers to help in the modernization of the NB Families application to the Salesforce Platform.  </li><li class="16" style="margin-left:8px">Work in an Agile environment and be able develop as well as suggest best practices as the development is completed.</li></ul><br/> <p>Powered by JazzHR</p>

S M Software Solutions Inc

Remote: REQ21584 - Salesforce Developers

partner JazzHR

FULL_TIME

Customer Service

Dynamic Team Environment: Our virtual workplace thrives on a vibrant team atmosphere While this position is remote, you will have lots of support. You will work remotely to serve clients and offer valuable advice and protection to individuals and their families.

<p style="line-height:1.38"><strong>Overview:</strong><br/><br/>We are a rapidly growing company actively searching for dedicated and driven individuals from across North America & Canada to join us as life insurance benefits advisors in providing outstanding customer service and support to our client base.<br/><br/>You will work remotely to serve clients and offer valuable advice and protection to individuals and their families.<br/><br/>This full-time position offers flexible work hours and ample opportunities for advancement into management roles.<br/><br/><strong>What We Offer:</strong><br/> </p><ul><li>Remote, work from home career.</li><li>Average 1st yr $55-70K / Avg 2nd yr $115K commission + bonuses.</li><li>Life-long residual income through renewals.</li><li>Unionized position with stock options.</li><li>Excellent benefits package medical, dental, and prescription coverage.</li><li>Exceptional training with experienced agents and managers.</li><li>High-quality leads provided: no calling family or friends.</li><li>Flexible hours: this is a fulltime career, but you can choose when you work.</li><li>Opportunities for advancement and recognition as we promote from within.</li><li>Dynamic Team Environment: Our virtual workplace thrives on a vibrant team atmosphere While this position is remote, you will have lots of support.<br/> </li></ul><strong>Qualities We Value:</strong><br/> <ul><li>Willingness to learn and be coached as we provide comprehensive training.</li><li>Outgoing and Friendly Personality: a positive and approachable demeanor.</li><li>A strong desire to help others: provide valuable advice and services.</li><li>Effective Communication Skills: your ability to connect with others is crucial.</li><li>Sales or customer service experience is advantageous but not mandatory.<br/> </li></ul><strong>Your Qualifications:</strong><br/> <ul><li>Laptop or computer with camera is required.</li><li>Possession of, or willingness to obtain an LLQP license.</li><li>Basic computer literacy is essential.</li><li>Must reside in North America.<br/> </li></ul><strong>Your Job Responsibilities:</strong><br/> <ul><li>Contact the leads we provide to schedule virtual meetings with clients.</li><li>Present benefit programs to enroll new clients and cultivate relationships with them.</li><li>Collaborate with your manager to define clear objectives and goals, then achieve them through dedicated effort and determination.</li></ul><p/><p>Powered by JazzHR</p>

HireGrow Staffing

Remote - Customer Service Sales - Fredericton, NB

Sales Representative

If you are a self-starter, detail oriented person, and willing to learn how to sell life insurance please submit your application today. Selling Life insurance the right way is what sets us apart in today's market.

<p>We are looking for entry-level life insurance agents! We can help you get your license this week and have you protect families in your local area!</p><p style="line-height:1.38;margin-top:16px;margin-bottom:16px">Company Offers:</p><ul><li style="list-style-type:disc">Inbound lead system </li><li style="list-style-type:disc">Remote Schedule </li><li style="list-style-type:disc">Flexible Sales Opportunities</li><li style="list-style-type:disc">Great weekly training! </li><li style="list-style-type:disc">Excellent community of agents </li><li style="list-style-type:disc">Inspiring leadership & world class motivation</li></ul><p style="line-height:1.38;margin-top:16px;margin-bottom:16px">Qualifications:</p><ul><li style="list-style-type:disc">Good communication skills</li><li style="list-style-type:disc">Great selling abilities</li><li style="list-style-type:disc">Good phone skills</li><li style="list-style-type:disc">Ability to use the internet & make dials</li><li style="list-style-type:disc">Friendly, encouraging & positive personality </li></ul><p style="line-height:1.38;margin-top:16px;margin-bottom:16px">If you are a self-starter, detail oriented person, and willing to learn how to sell life insurance please submit your application today. Apply today!</p><p style="line-height:1.38;margin-top:16px;margin-bottom:16px">We support our life insurance agents through training and daily calling classes. Selling Life insurance the right way is what sets us apart in today's market. Our position is a commission only & 1099 so your schedule remains flexible & remote</p><p>Powered by JazzHR</p>

Cornerstone Protection Group

Entry Level Sales Representative - Remote (Training Provided)

Remote jobs in Kings Landing Historical Settl are available now! Upload your resume to supercharge your job search.

Remote Jobs in Kings Landing Historical Settl

BMO Financial

BMO Financial

S M Software Solutions Inc

HireGrow Staffing

Cornerstone Protection Group