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OFFSITE

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ADAPTED_NOW

Account Specialist

Probes to understand customer needs and provides advice related to payments and overall collections strategies in the best interests of the customer. Solutions range from various loan modification options to liquidation for borrowers with delinquent and high risk loans in order to offer default / foreclosure alternatives and minimize losses.

Salary

ACTIVE

YEAR

<div><div><div><div><div><div><div><div><div><div><div><div><div><div><p style="text-align:left">Application Deadline:</p></div></div></div></div></div></div></div></div></div></div></div></div></div></div>05/30/2025<p style="text-align:inherit"/><p style="text-align:inherit"/><p style="text-align:left">Address:</p>VIRTUAL(R)61 - REMOTE/TELETRAVAIL - QC - BMO<p style="text-align:inherit"/><p style="text-align:inherit"/><div><div><div><div><div><div><div><p style="text-align:left">Job Family Group:</p></div></div></div></div></div></div></div>Customer Shared Services<p style="text-align:inherit"/><p style="text-align:inherit"/><p>** 7 week Training attendance is mandatory.<br/>**Work shifts from Monday to Friday, including Saturdays and Sundays.</p><p style="text-align:inherit"/><p style="text-align:inherit"/><p>Collaborates in the review and evaluation of delinquent, high risk, or written-off accounts for possible collections opportunities. Understands customer needs and provides collections-related sales and service to BMO customers or prospects. Advises customers on payment strategies and products that meet their objectives. Fulfills sales and service activities for the customer in accordance with approved procedures. Support areas may include, but are not limited to, coaching and training, quality audits, vendor management and credit collection disputes.</p><ul><li>Delivers exceptional customer service that builds trust through expertise, responsive service and support.</li><li>Develops rapport and instils confidence with clients in order to develop credibility and earn their trust as relationship manager.</li><li>Develops and maintains long-term, profitable relationships and expands share of wallet.</li><li>Executes established loss mitigation processes/procedures for the resolution of non-performing and high risk accounts.</li><li>Handles incoming calls in an informed, professional, and efficient manner.</li><li>Probes to understand customer needs and provides advice related to payments and overall collections strategies in the best interests of the customer.</li><li>Sends out client communications, processes transactions and interacts with internal stakeholders to ensure customer needs are met.</li><li>Integrates marketing promotions and programs into customer conversations as appropriate.</li><li>Analyzes data and information to provide insights and recommendations.</li><li>Manages all transactions related to customer calls or refers to appropriate internal business groups.</li><li>Escalates complex or unresolved customer situations to managers as required.</li><li>Completes required documentation to ensure customer’s requests are accurately processed.</li><li>Organizes work information to ensure accuracy and completeness.</li><li>Collaborates in efficient functioning of collections life cycle. Includes participating in the execution of established loss mitigation solutions for the successful resolution of non-performing and high risk accounts. Solutions range from various loan modification options to liquidation for borrowers with delinquent and high risk loans in order to offer default / foreclosure alternatives and minimize losses.</li><li>Delivers exceptional customer service that builds trust through expertise, responsive service and support.</li><li>Follows documented policies and procedures to execute transactions, activities and processes.</li><li>Keeps abreast of needs of the Collections departments. Identifies and makes referrals to other business groups as needed.</li><li>Maintains current knowledge of collections strategies, practices, and trends and integrates into customer conversations in a professional manner.</li><li>Maintains the confidentiality of customer and Bank information.</li><li>Supports continuous improvement initiatives by identifying and implementing changes to make processes more effective and efficient.</li><li>Develops and maintains awareness of industry trends and best practices and the regulatory environment as it relates to collections products and services.</li><li>Completes complex & diverse tasks within given rules/limits.</li><li>Analyzes issues and determines next steps; escalates as required.</li><li>Broader work or accountabilities may be assigned as needed.<p/></li></ul><p><b>Qualifications:</b></p><ul><li>Typically between 1 – 2 years of relevant experience and post-secondary degree in related field of study desirable or an equivalent combination of education and experience.</li><li>Working knowledge of federal, state/provincial and local laws pertaining to Consumer Collections and functional area.</li><li>Knowledge of BMO products and services.</li><li>Knowledge of competitive marketplace and trends in product offerings.</li><li>Basic specialized knowledge.</li><li>Verbal & written communication skills - Good.</li><li>Organization skills - Good.</li><li>Collaboration & team skills - Good.</li><li>Analytical and problem solving skills - Good.</li></ul><div><div><div><div><div><div><div><p style="text-align:inherit"/><p style="text-align:left"><b>Salary</b><b>:</b></p></div></div></div></div></div></div></div>$33,850.00 - $49,500.00<p style="text-align:inherit"/><div><div><div><div><div><div><div><p style="text-align:left"><b>Pay Type: </b></p></div></div></div></div></div></div></div>Salaried<p style="text-align:inherit"/><p style="text-align:left">The above represents BMO Financial Group’s pay range and type.</p><p style="text-align:inherit"/><p style="text-align:left">Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group’s expected target for the first year in this position.</p><p style="text-align:inherit"/><p style="text-align:left">BMO Financial Group’s total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: https://jobs.bmo.com/global/en/Total-Rewards</p><p style="text-align:inherit"/><p style="text-align:inherit"/><p><b>About Us</b></p><p/><p>At BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.</p><p/><p>As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one – for yourself and our customers. We’ll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we’ll help you gain valuable experience, and broaden your skillset.</p><p/><p>To find out more visit us at https://jobs.bmo.com/ca/en.</p><p/><p>BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other’s differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.</p><p/><p>Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.</p>

BMO Financial

Bilingual Account Specialist, Early Stage Collections (Remote/Hybrid)

salaryMin

salaryMax

payPeriod

currency

pxappcastusd

<div><div><div><div><div><div><div><div><div><div><div><div><div><div><p style="text-align:left">Application Deadline:</p></div></div></div></div></div></div></div></div></div></div></div></div></div></div>07/21/2025<p style="text-align:inherit"/><p style="text-align:inherit"/><p style="text-align:left">Address:</p>105-119-129 rue St-Jacques O<p style="text-align:inherit"/><p style="text-align:inherit"/><div><div><div><div><div><div><div><p style="text-align:left">Job Family Group:</p></div></div></div></div></div></div></div>Customer Shared Services<p style="text-align:inherit"/><p style="text-align:inherit"/><p>Salary - $48,500 with possible monthly bonus</p><p>Strong mandatory training of 7 weeks - starting in June</p><p>Schedule may vary between Monday through Sunday (day or evening)</p><p style="text-align:inherit"/><p style="text-align:inherit"/><p>Collaborates in the review and evaluation of delinquent, high risk, or written-off accounts for possible collections opportunities. Understands customer needs and provides collections-related sales and service to BMO customers or prospects. Advises customers on payment strategies and products that meet their objectives. Fulfills sales and service activities for the customer in accordance with approved procedures. Support areas may include, but are not limited to, coaching and training, quality audits, vendor management and credit collection disputes.</p><ul><li>Delivers exceptional customer service that builds trust through expertise, responsive service and support.</li><li>Develops rapport and instils confidence with clients in order to develop credibility and earn their trust as relationship manager.</li><li>Develops and maintains long-term, profitable relationships and expands share of wallet.</li><li>Executes established loss mitigation processes/procedures for the resolution of non-performing and high risk accounts.</li><li>Handles incoming calls in an informed, professional, and efficient manner.</li><li>Probes to understand customer needs and provides advice related to payments and overall collections strategies in the best interests of the customer.</li><li>Sends out client communications, processes transactions and interacts with internal stakeholders to ensure customer needs are met.</li><li>Integrates marketing promotions and programs into customer conversations as appropriate.</li><li>Analyzes data and information to provide insights and recommendations.</li><li>Manages all transactions related to customer calls or refers to appropriate internal business groups.</li><li>Escalates complex or unresolved customer situations to managers as required.</li><li>Completes required documentation to ensure customer’s requests are accurately processed.</li><li>Organizes work information to ensure accuracy and completeness.</li><li>Collaborates in efficient functioning of collections life cycle. Includes participating in the execution of established loss mitigation solutions for the successful resolution of non-performing and high risk accounts. Solutions range from various loan modification options to liquidation for borrowers with delinquent and high risk loans in order to offer default / foreclosure alternatives and minimize losses.</li><li>Delivers exceptional customer service that builds trust through expertise, responsive service and support.</li><li>Follows documented policies and procedures to execute transactions, activities and processes.</li><li>Keeps abreast of needs of the Collections departments. Identifies and makes referrals to other business groups as needed.</li><li>Maintains current knowledge of collections strategies, practices, and trends and integrates into customer conversations in a professional manner.</li><li>Maintains the confidentiality of customer and Bank information.</li><li>Supports continuous improvement initiatives by identifying and implementing changes to make processes more effective and efficient.</li><li>Develops and maintains awareness of industry trends and best practices and the regulatory environment as it relates to collections products and services.</li><li>Completes complex & diverse tasks within given rules/limits.</li><li>Analyzes issues and determines next steps; escalates as required.</li><li>Broader work or accountabilities may be assigned as needed.<p><b>Qualifications:</b></p></li><li>Typically between 1 – 2 years of relevant experience and post-secondary degree in related field of study desirable or an equivalent combination of education and experience.</li><li>Working knowledge of federal, state/provincial and local laws pertaining to Consumer Collections and functional area.</li><li>Knowledge of BMO products and services.</li><li>Knowledge of competitive marketplace and trends in product offerings.</li><li>Basic specialized knowledge.</li><li>Verbal & written communication skills - Good.</li><li>Organization skills - Good.</li><li>Collaboration & team skills - Good.</li><li>Analytical and problem solving skills - Good.</li></ul><p style="text-align:inherit"/><p style="text-align:left">You’re fluent in French and English as this role provides support to clients and team members inside and/or outside the province of Quebec.</p><p style="text-align:inherit"/><div><div><div><div><div><div><div><p style="text-align:left"><b>Salary:</b></p></div></div></div></div></div></div></div>$36,000.00 - $54,500.00<div><div><div><div><div><div><div><p style="text-align:inherit"/><p style="text-align:left"><b>Pay Type:</b></p></div></div></div></div></div></div></div>Salaried<p style="text-align:inherit"/><p style="text-align:left">The above represents BMO Financial Group’s pay range and type.</p><p style="text-align:inherit"/><p style="text-align:left">Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group’s expected target for the first year in this position.</p><p style="text-align:inherit"/><p style="text-align:left">BMO Financial Group’s total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: https://jobs.bmo.com/global/en/Total-Rewards</p><p style="text-align:inherit"/><p><b>About Us</b></p><p/><p>At BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.</p><p/><p>As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one – for yourself and our customers. We’ll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we’ll help you gain valuable experience, and broaden your skillset.</p><p/><p>To find out more visit us at https://jobs.bmo.com/ca/en.</p><p/><p>BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other’s differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.</p><p/><p>Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.</p>

(Remote/Hybrid) Bilingual Account Specialist, Early Stage Collections

INTEGRATED

REMOTE

Vice President Quality

Proven expertise in organizational development and operations management, lean manufacturing principles (Six Sigma, 5S), strategic and business planning methods, project planning, and coordination. Serve as a Subject Matter Expert (SME) for all Food Safety trends, regulations, and legislation, maintaining a high level of expertise to ensure full compliance with all regulatory requirements.

<br/><br/>They are heavily focused on embracing an entrepreneurial drive and highly collaborative start-up culture with an emphasis on cross-functional collaboration.<br/><br/>The Opportunity:<br/><br/>Seeking a dynamic Vice President of Quality and Food Safety, who will champion a culture of product quality programs across the entire Supply Chain. Emphasis will be not only on Food Safety, Quality Assurance, and Quality Control, but also Product Consistency, Taste, Ingredient make-up, and best in class Continuous Improvement initiatives.<br/><br/>Work cross functionally with Supply Chain, Operations, and Engineering to launch and lead Six Sigma processes related to quality control. This includes frequent communication, training, development, and execution to both internal and external stakeholders. Presenting to key customers and showcasing commitment to superior quality and consumer experience.<br/><br/>Lead the implementation and maintenance of the Food Safety Modernization Act (FSMA), Supplier Approval, BRCGS, Foreign Supplier Verification, Recalls, FDA and USDA Compliance, and adherence to Company Standards.<br/><br/>Job Duties Responsibilities:<br/><br/>Champion our commitment to delivering the highest quality products and ensuring an exceptional consumer experience.<br/><br/>Challenge current practices to enhance food safety and, ultimately, improve company profitability.<br/><br/>Act as a liaison for the company in interactions with government officials, external auditors, and customers.<br/><br/>Collaborate closely with Business Transformation and Continuous Improvement Teams to develop and implement Six Sigma methodologies.<br/><br/>Lead efforts to build strong Six Sigma knowledge among all QA team members across all sites.<br/><br/>Develop and train our vast QA team across all locations. Deliver comprehensive and best-in-class training programs to develop deep knowledge of Six Sigma.<br/><br/>Establish policies, procedures, reporting, and evaluation systems that support the company’s strategic plan related to Food Safety.<br/><br/>Serve as a Subject Matter Expert (SME) for all Food Safety trends, regulations, and legislation, maintaining a high level of expertise to ensure full compliance with all regulatory requirements.<br/><br/>Develop and maintain business relationships with appropriate regulatory agencies, acting as a liaison for all Food Safety matters.<br/><br/>Implement continuous improvement enhancements in the Food Safety area by setting goals and identifying key performance indicators.<br/><br/>Maintain and upgrade HACCP procedures in all facilities. Using a risk-based, preventative approach, ensure that food safety programs are effective, and all facilities adhere to and comply with GMPs.<br/><br/>Manage investigations and reporting of quality issues, market withdrawals, and recalls, and implement internal audit control processes in the Quality Assurance/Food Safety arena.<br/><br/>Lead both proactive and reactive solutions to Food Quality programs.<br/><br/>Regularly evaluate and report on progress, issues, barriers, successes, and recommendations using approved evaluation metrics, systems, and documents.<br/><br/>Lead Crisis Management situations related to food recalls, communicable diseases, Health Department interactions, and public relations, in collaboration with other representatives.<br/><br/>Stay informed of all industry issues and up-to-date with legislation, training, and best practices, and implement that knowledge in the companies Food Safety Program.<br/><br/>This role offers the exciting opportunity to visit and collaborate with our manufacturing and distribution teams at various sites.<br/><br/>Frequent travel will be an integral part of your responsibilities, allowing you to gain hands-on experience and build strong relationships across all operations.<br/><br/>Key Qualifications Competencies:<br/><br/>10+ years of progressive experience in quality control, food production, food science, and auditing/testing.<br/><br/>Strong hands-on experience and knowledge of Six Sigma.<br/><br/>Proven expertise in organizational development and operations management, lean manufacturing principles (Six Sigma, 5S), strategic and business planning methods, project planning, and coordination.<br/><br/>Thorough knowledge of GMPs, HACCP, FSMA, and GFSI.<br/><br/>Ability to analyze data, interpret and apply legislation, develop systems and standard operating procedures, and manage risk based on data and statistics.<br/><br/>Related technical experience.<br/><br/>Regulatory knowledge.<br/><br/>Strong communication skills, including written, oral, presentation, and influencing at all levels (restaurant, executive, public, etc.).<br/><br/>Ability to create positive relationships among teams with various backgrounds.<br/><br/>Strong planning and reporting skills, including proficiency in Excel and PowerPoint.<br/><br/>Ability to lead and influence a diverse team during change, while maintaining cooperation, motivation, and cohesiveness in a food manufacturing environment.<br/><br/>Travel required.<br/><br/>Job Types: Full-time, Permanent<br/><br/>Pay: $180,000.00-$230,000.00 per year<br/><br/>Additional pay:<br/><br/>Bonus pay<br/><br/>Benefits:<br/><br/>Dental care<br/><br/>Extended health care<br/><br/>Vision care<br/><br/>Flexible language requirement:<br/><br/>French not required<br/><br/>Schedule:<br/><br/>Monday to Friday<br/><br/>

Progressive Placement Services Ltd.

Vice President Quality Assurance

Pyjamahr

FULL_TIME

OTHER

Sales Representative

If you are a self-starter, detail oriented person, and willing to learn how to sell life insurance please submit your application today. Selling Life insurance the right way is what sets us apart in today's market.

<p>We are looking for entry-level life insurance agents! We can help you get your license this week and have you protect families in your local area!</p><p style="line-height:1.38;margin-top:16px;margin-bottom:16px">Company Offers:</p><ul><li style="list-style-type:disc">Inbound lead system </li><li style="list-style-type:disc">Remote Schedule </li><li style="list-style-type:disc">Flexible Sales Opportunities</li><li style="list-style-type:disc">Great weekly training! </li><li style="list-style-type:disc">Excellent community of agents </li><li style="list-style-type:disc">Inspiring leadership & world class motivation</li></ul><p style="line-height:1.38;margin-top:16px;margin-bottom:16px">Qualifications:</p><ul><li style="list-style-type:disc">Good communication skills</li><li style="list-style-type:disc">Great selling abilities</li><li style="list-style-type:disc">Good phone skills</li><li style="list-style-type:disc">Ability to use the internet & make dials</li><li style="list-style-type:disc">Friendly, encouraging & positive personality </li></ul><p style="line-height:1.38;margin-top:16px;margin-bottom:16px">If you are a self-starter, detail oriented person, and willing to learn how to sell life insurance please submit your application today. Apply today!</p><p style="line-height:1.38;margin-top:16px;margin-bottom:16px">We support our life insurance agents through training and daily calling classes. Selling Life insurance the right way is what sets us apart in today's market. Our position is a commission only & 1099 so your schedule remains flexible & remote</p><p>Powered by JazzHR</p>

Cornerstone Protection Group

Entry Level Sales Representative - Remote (Training Provided)

partner JazzHR

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Remote Manufacturing Jobs in Saint-Joseph-de-Ham-Sud

BMO Financial

BMO Financial

Progressive Placement Services Ltd.

Cornerstone Protection Group