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ADAPTED_NOW

Support Analyst

Provide the response and required explanation for any user inquiry related to the apps, including account and interest statements. Documentation skills for developments, implementation release plans, and run book updates.

ACTIVE

<div>Job Description: <ul><li>Intermediate to advanced COBOL programming skills</li><li>Ability to troubleshoot failed batch jobs and programs</li><li>Provide production support for the main client deposit system (Depo).</li><li>Support the nightly batch on an on-call basis.</li><li>Investigate and resolve any technical issues, incidents, or processing anomalies occurring in the batch.</li><li>Provide the response and required explanation for any user inquiry related to the apps, including account and interest statements.</li><li>Provide data extractions on balances, accounts, and transactions users may request.</li><li>Perform analysis for enhancements to be developed.</li><li>Provide estimates for developments and testing efforts.</li><li>Prepare technical design and technical specifications documents as required.</li><li>Maintain the application's technical documentation.</li><li>Perform integrated testing with related applications as assigned.</li><li>Maintain the current status of all assigned requests in Jira.</li><li>Create and manage the change requests for the application.</li><li>Update the team leader and management on all assignments daily.</li><li>Adhere to all client policies and mandatory training requirements in a timely manner</li></ul> Technical Profile<ul><li>Experience in the Open VMS operating system preferred</li><li>Intermediate to advanced OS scripting skills, preferably in Open VMS DCL</li><li>Development skills for system enhancements, ad hoc requests, and data extractions</li><li>Beginner to intermediate SQL query skills in an Oracle database (or similar)</li><li>Batch support experience working with Control M or a comparable enterprise job scheduler</li><li>Familiarity with the SPLC and change requests/implementation</li><li>Intermediate to advanced PL/SQL and Oracle database skills</li><li>Intermediate to advanced Linux scripting skills</li></ul> Functional Profile<ul><li>Experience in the banking or other financial services industry</li><li>Knowledge of accounting, at least a basic level</li><li>Experience with or understanding of deposit account interest calculation</li><li>Previous exposure to SWIFT statements is a plus</li><li>Documentation skills for developments, implementation release plans, and run book updates</li></ul></div>

J&M Group, Inc

jobdiva

OFFSITE

Systems Software Engineer

Engages in identifying and resolving complex problems relating to product/service installation, update, configuration, operations, performance, or other aspects of information technology products and services. Job Role & Responsibility The Tandem (HPNS) Systems Programmer role requires the resource to provide services in a customer, multi-vendor, multi-protocol complex network/systems environment.

Salary

HOUR

Software International (SI) supplies technical talent to a variety of clients ranging from Fortune 100/500/1000 companies to small and mid-sized organizations in Canada/US.We are currently looking for a Tandem (HPNS) Systems Programmer Bilingual for our client, a global leader in the IT infrastructure consulting and management industry.Role(s) Required: Tandem (HPNS) Systems Programmer BilingualLocation: Remote , Montreal, QCEmployment Type: 12 months to start but this is a Indefinite, longterm contractRequired Start Date: ASAPTotal Hours Approved Per Role: 40h/weekRate/Salary: $70 - 90 /hr C2C - based on overall experience Job Role & Responsibility The Tandem (HPNS) Systems Programmer role requires the resource to provide services in a customer, multi-vendor, multi-protocol complex network/systems environment. Interacts with the customer, vendors, and management to ensure a high level of customer satisfaction.<ul><li>Primary point of contact strictly for Tandem HPNS Systems Q&A.</li></ul><ul><li>Engages in identifying and resolving complex problems relating to product/service installation, update, configuration, operations, performance, or other aspects of information technology products and services. </li></ul><ul><li>Possesses an in-depth knowledge of technical solutions and management tools.</li></ul><ul><li>The employee guides functional objectives or technologies. </li></ul>Skills: Environment: <ul><li>Professional knowledge related to the incumbent's function/business unit and its processes. </li></ul><ul><li>Communication/Negotiation: Advise other professionals. Effectively utilize group dynamics. </li></ul><ul><li>Negotiate to define approaches and goals. </li></ul><ul><li>Problem Solving: Recognize complex problems related to functional objectives. </li></ul><ul><li>Analyze situations and implement solutions, or develop new system elements, procedures, or processes. Creativity and judgment are applied to developmental work on different projects within the business environment. </li></ul><ul><li>Contribution/Leadership: Provides ongoing technical/operational guidance to lead professional work teams, conducts special projects, or manages department(s) (national or international). </li></ul><ul><li>Understand department/functional mission and vision. </li></ul><ul><li>Defines and decides objectives within a specified business concept or project and may have responsibility for tools and assigned resources. </li></ul><ul><li>Utilizes expertise to directly influence people outside the department or function. Sometimes no precedent exists.</li></ul><ul><li>Impact on Business/Scope: Accountable for department results and for activities and/or projects involving multi-functional teams. Regularly participates in overall functional program planning. </li></ul><ul><li>Activities are subject to business measurements, impact customer satisfaction, and impact project costs or expenses.</li></ul>Description In a steady-state team, install and maintain Tandem (HPNS) and Perform problem determination and resolution. Participate in Disaster Recovery tests. Participate in On call rotation. Participate in projects. As well, the candidate should have demonstrated ability to install, customize, test, and implement software; should have good skills and knowledge of user exits and system modifications; and should understand Assembler language. finally, the candidate must have excellent verbal and communication skills and be willing to work weekends and outside of normal business hours in a fast-paced, dynamic, and stressful environment.Sample skills required:<ul><li>SMP/E and system utilities</li></ul><ul><li>ACF2</li></ul><ul><li>IO Gen</li></ul><ul><li>Assembler coding skills</li></ul><ul><li>BMC & IBM Scheduler software</li></ul><ul><li>TSO, ISPF</li></ul><ul><li>z/OS install and support</li></ul><ul><li>z/OS (reworking and applying user mods, testing software)</li></ul><ul><li>HCD</li></ul><ul><li>Understanding of problem & change management (eESM experience is an asset)</li></ul><ul><li>Install and support program products. </li></ul><ul><li>Installing simple to complex (tape management, job scheduling) products</li></ul><ul><li>JES2 and JES3 advance skills </li></ul><ul><li>Diagnostic skills: PD (problem determination), IPCS, LOGREC</li></ul><ul><li>Overall, we support 120 types of ISV's and 130 Lpars.</li></ul><ul><li>Understand of concepts of sysplex</li></ul><ul><li>Familiarity with CPU keys (ordering, applying)</li></ul><ul><li>Experience working with vendors (IBM and others) for PD and for product questions</li></ul><ul><li>Support multiple account </li></ul>System Utilities: (DFDSS, IDCAMS, IEBGENER) extensive understanding of DFSMS is required from an MVS system programmer point of view Language skills: Written and spoken French and English.Other skills: Independent ; Adaptation to standard, client change management process; Create & update documentation; working in a virtual team environment, communicate with peers across the countryServices: pager support; off-hours work (weekend); under z/OS (reworking and applying user mods, testing software)

Software International

Tandem Systems Programmer Bilingual

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Manatal

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J&M Group, Inc

Software International