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ADAPTED_NOW

Scrum Master

Reference Code: 049966 Définition du mandat : En plus des responsabilités habituelles d'un Scrum Master, la personne en mandat devra : • S'assurer que l'équipe est alignée sur les bons travaux, en cohérence avec les priorités d'affaires & les objectifs de la direction • Collaborer étroitement avec le Directeur adjoint (DA) pour...

KBSkills

ACTIVE

<div>Reference Code: 049966 </div> Définition du mandat : En plus des responsabilités habituelles d'un Scrum Master, la personne en mandat devra : •	S'assurer que l'équipe est alignée sur les bons travaux, en cohérence avec les priorités d'affaires & les objectifs de la direction •	Collaborer étroitement avec le Directeur adjoint (DA) pour veiller à une transition harmonieuse vers la nouvelle direction •	Contribuer à une gestion proactive de la mobilisation des équipiers, en tenant compte des dynamiques d'équipe & des changements organisationnels en cours Ces responsabilités s'ajoutent aux rôles standards attendus d'un Scrum Master, tels que : •	Accompagner l'équipe dans l'adoption & l'amélioration continue •	Faciliter les cérémonies agiles & les ateliers d'équipe •	Soutenir les différents partenaires du secteur métier •	Identifier les obstacles, favoriser la collaboration & assurer la fluidité du flux de livraison •	Maintenir les indicateurs de performance & de budget (JP) à jour •	Être autonome dans l'élaboration de diagnostics & recommandations Qualifications requises : •	Autonome, débrouillard & capable de s'intégrer rapidement dans un contexte de transition organisationnelle •	Minimum de 5 années d'expérience pertinente comme Scrum Master •	Excellente capacité à évoluer dans un environnement technologique complexe •	Solide compréhension des activités de support & de développement de systèmes en mode Agile (certification Scrum Master requise) •	Très bonnes aptitudes en communication, tant à l'oral qu'à l'écrit •	Expérience dans des contextes de transformation ou de réorganisation d'équipes •	Parfaitement bilingue (français & anglais), capable de collaborer efficacement avec des partenaires anglophones •	Maîtrise de l'outil JIRA. •	Capacité à naviguer avec plusieurs partenaires de métier & à bien comprendre les enjeux TI pour appuyer le directeur adjoint & les parties prenantes •	Expérience avec des équipes pluridisciplinaires •	Excellente capacité à établir des liens de collaboration avec diff

Canada’s Premiere IT and Engineering Staffing Solutions Provider
TES delivers IT and Engineering staff augmentation solutions across the North American market.  We give our clients the winning edge through constant innovation, technological savvy, and a customer-centred approach that influences everything we do.  We give our candidates access to exclusive opportunities in leading-edge technologies and organizations, and a chance to enhance their skills and build their dream career. TES is fully pandemic-ready, with alternate and backup delivery channels to protect the flow of services to clients and candidates.
Our trademark is service; service that is personal, ethical, responsive, and geared to both meeting and anticipating your needs.  It’s what our clients mention first when they talk about us.  Our willingness to take your challenges on board and go the extra mile has made us the staffing solutions provider of choice for companies that lead their own industries.  We’re proud to contribute to their success.
Our deep, broad skill resources can supply any IT or Engineering requirement; we are the first and best source for high-demand and specialty “niche” talent.  We offer career counseling and subsidized training to our candidates to ensure that they’re poised to meet emerging trends in the employment scene. 
TES also offers a complete suite of staff augmentation services to plan, manage and deliver IT and Engineering projects of any scope, nationwide.  We also offer HR-oriented solutions that will help you with all aspects of your HR function, from research, planning and strategy to competitive salary surveys, and assistance with the day-to-day burden of payroll administration.
Contact us to find out what TES can do for your company, or your career.

TES The Employment Solution Inc.

Activités du service clientèle

Amélioration continue

Anglais courant

Budget

Compétence en expression orale

Français courant

Gestion d'équipe

Ingénierie système

Jira

Langue anglaise

Livraison

Mesure de la performance

Méthode Agile

ScrumMaster

Support aux distributeurs

Travail d'équipe

Travail pluridisciplinaire

Engagement Manager

Serve as the single point of contact for client engagements, fostering strong client relationships & ensuring clear, consistent communication in both required languages, as required. • Collaborate with stakeholders such as, partners, & clients to understand business objectives, challenges, & value drivers, ensuring alignment between project deliverables & client goals.

<div>Reference Code: 049992 </div> KEY RESPONSABILITIES •	Acts as primary point of contact for customer resources, project activities, & escalations as required to achieve expected outcomes •	Lead the delivery team throughout the engagement, often in collaboration with services partners, ensuring all team members understand their tasks & deliverables •	Serve as the single point of contact for client engagements, fostering strong client relationships & ensuring clear, consistent communication in both required languages, as required. •	Manage project governance, scope, timeline, budget, risk, change management, resourcing, reporting, & financials. •	Apply expertise in ServiceNow methodologies (such as NowCreate or other practice methodologies) to promote successful & efficient project delivery. •	Collaborate with stakeholders such as, partners, & clients to understand business objectives, challenges, & value drivers, ensuring alignment between project deliverables & client goals. •	Mentor & guide team members to achieve project objectives & promote customer success. •	Identify gaps between actual progress & project plans, proposing solutions & driving resolution. •	Lead multiple concurrent projects (if needed), ensuring quality, compliance, & client satisfaction. REQUIREMENTS •	Bachelor's degree or equivalent experience. •	5+ years' experience in professional services & consulting, with a focus on ServiceNow projects. •	Project management certification (PMP or similar) & Agile/Scrum experience preferred. •	Proven ability to lead teams & manage large, complex ServiceNow implementations. •	Strong communication & interpersonal skills, with the ability to operate in culturally & linguistically diverse environments •	Bilingual proficiency (e.g., English & French, as required by the client or region) •	ServiceNow certifications (e.g., System Administrator, ITIL Foundations) or any training accreditation preferred are highly desirable •	Experience managing multiple projects simultaneously & driving contin

Agile Programming Methodologies

Budgeting

Change Management

Communication Skills

Consulting

Customer Relations

Customer Satisfaction

English Language

Financial Reporting

French Language

ITIL (IT Infrastructure Library)

Interpersonal Skills

Leadership

Maintain Compliance

Mentoring

Multilingual

Multitasking

Professional Services

Project Management Certification

Project Management Professional (PMP)

Project Planning

Project/Program Management

Risk Management

Scrum Project Management and Software Development

ServiceNow

Systems Administration/Management

Team Lead/Manager

Scrum Master jobs in Quebec on your radar? Discover the right opportunities for you and apply quickly and easily today!

Scrum Master Jobs in Quebec &#128204; | Monster