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Business Analyst

This role will support a large business transformation project by championing the customer and leading with research and insights to drive change that will improve customer experiences and meet business goals. Working with operations and change management teams to complete change impact assessments, design implementation tactics, and implementing the future state operating model.

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Senior Business Design Analyst On behalf of our client, Procom is seeking an Senior Business Design Analyst for a 12-month engagement in Richmond, BC.  This role will support a large business transformation project by championing the customer and leading with research and insights to drive change that will improve customer experiences and meet business goals.Senior Business Design Analyst Job Details<ul><li style="margin:0in">Defining the scope in coordination with the Benefits Measurement team (based on the target outcomes)</li><li style="margin:0in">Developing a business design approach and plan</li><li style="margin:0in">Preparing for and facilitating business design sessions</li><li style="margin:0in">Preparing business design deliverables (e.g., journey maps, process maps, business requirements documents, data analysis and design options recommendations, functional models, target operating models, etc.)</li><li style="margin:0in">Working with technology team to translate business requirements to technology requirements</li><li style="margin:0in">Working with operations and change management teams to complete change impact assessments, design implementation tactics, and implementing the future state operating model</li></ul>Sample deliverables: Idea development, analysis, and scoping; design approach and plan; data analysis and design options recommendations; journey maps; requirements; current and future state process maps; business requirements documents; current and future state operating models; level of effort estimates; plans and progress updates; user stories; epics; input into metrics, KPIs, and report design; input into change impact assessments; input into communications and training materials; etc.  Senior Business Design Analyst Mandatory Skills<ul><li style="margin:0in">Self-starter and ability to work effectively as an individual contributor, as required, as well as part of a team</li><li style="margin:0in">Strong written and verbal communication skills</li><li style="margin:0in">Ability to navigate complex stakeholder environment and build effective relationships</li><li style="margin:0in">Experience working in public sector unionized environment</li><li style="margin:0in">Experience working on a business transformation program or project</li><li style="margin:0in">Knowledge of the claims process end-to-end</li></ul>Senior Business Design Analyst Assignment Length12 Months Senior Business Design Analyst Assignment LocationRichmond, BC 3days/week

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Senior Business Design Analyst

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