location_0_addressRegionName

location_0_addressCountryName

ONSITE

PERMANENT

FULL_TIME

jobPosting hiringOrganization as json hashed.

ADAPTED_NOW

UNKNOWN

HOUR

Customer Support Representative

The ideal candidate will be responsible, among other duties, for fostering strong relationships with our overseas immigration clients, ensuring their needs are met, and providing exceptional support throughout their journey with our law firm. Represent the firm in media engagements, conferences, and client-facing events at which persons interested in the law firm's immigration services will be present.

Salary

KBSkills

ACTIVE

<div><div><p><strong>Overview</strong><br/>We are seeking a motivated and detail-oriented Digital Communications and Client Relations Specialist to join our dynamic team. The ideal candidate will be responsible, among other duties, for fostering strong relationships with our overseas immigration clients, ensuring their needs are met, and providing exceptional support throughout their journey with our law firm. This role requires a blend of interpersonal skills and technical knowledge to effectively communicate and collaborate with both clients and internal teams.</p><p><strong>Duties</strong></p><ul><li>Design and execute communication strategies tailored to both Canadian and African legal markets.</li><li>Create public-facing legal content (articles, video scripts, press releases) with clarity and cultural relevance.</li><li>Represent the firm in media engagements, conferences, and client-facing events at which persons interested in the law firm's immigration services will be present.</li><li>Manage and grow the firm’s digital presence across platforms, using your established social media expertise.</li><li>Collaborate with lawyers and stakeholders to develop content that demystifies complex legal issues.</li><li>Leverage your knowledge of African and Middle Eastern markets to craft region-specific messaging and outreach campaigns.</li><li>Analyze engagement metrics and refine communication strategies accordingly.</li><li>Serve as the primary point of contact for clients, addressing inquiries and resolving issues in a timely manner.</li><li>Build and maintain strong relationships with clients to enhance customer satisfaction and loyalty.</li><li>Collaborate with cross-functional teams to ensure client needs are understood and met.</li><li>Assist in the development of client communication strategies, including newsletters, updates, and promotional materials.</li><li>Utilize digital marketing tools to support client engagement initiatives.</li><li>Monitor client feedback and provide insights for continuous improvement of services.</li><li>Maintain accurate records of client interactions and transactions in the CRM system.</li></ul><p><strong>Skills</strong></p><ul><li>Proficiency in Google applications (Docs, Sheets, etc.) for documentation and reporting.</li><li>Familiarity with web technologies including HTML, CSS, and WordPress for basic website updates.</li><li>Understanding of SEO principles to enhance online visibility for client projects.</li><li>Experience in digital marketing strategies to effectively promote services.</li><li>Knowledge of Adobe Creative Suite for creating visually appealing marketing materials.</li><li>Basic understanding of E-commerce platforms to assist clients in online transactions.</li><li>Familiarity with SQL for data management and reporting purposes is a plus.</li><li>Strong communication skills, both verbal and written, with an emphasis on customer service excellence.</li><li>Ability to work collaboratively within a team environment while managing multiple tasks efficiently.</li></ul><p><strong>Qualifications</strong></p><ul><li>Bachelor’s degree in <strong>English</strong>, Communications, or a related field.</li><li><strong>10+ years of experience</strong> in media, broadcasting, or public relations, including on-air and editorial roles.</li><li>Demonstrated experience working with persons from Africa or the Middle East, with cultural fluency in regional communications.</li><li>Proven success working with large brands and managing public-facing campaigns.</li><li>A strong, <strong>active social media presence</strong> with an engaged following.</li><li>Exceptional writing, editing, and public speaking skills.</li><li>Experience creating content for diverse audiences across multiple platforms.</li><li>Global mindset and international travel experience.</li></ul><p>Join us as we strive to deliver outstanding service to our clients while growing your career in a supportive environment!</p></div></div><div><p>Job Types: Full-time, Permanent</p></div><div><p>Pay: $40.00 per hour</p></div><div><p>Expected hours: 40 per week</p></div><div><p>Additional pay:</p><ul><li>Bonus pay</li></ul><p>Benefits:</p><ul><li>Extended health care</li></ul><p>Schedule:</p><ul><li>Monday to Friday</li></ul></div><div><p>Work Location: In person</p></div><div><p>Expected start date: 2025-10-01</p></div>

ANDREW LAW OFFICE

Digital Communications and Client Relations Specialist

salaryMin

salaryMax

payPeriod

currency

Adobe Creative Suite

Analysis Skills

Broadcasting

CSS (Cascading Style Sheet)

Campaigns

Communication Skills

Conferences

Content Development

Continuous Improvement

Cross-Functional

Customer Relations

Customer Relationship Management (CRM) Systems

Customer Satisfaction

Customer Service Tools

Customer Support/Service

Customer/Client Research

Data Management

Detail Oriented

Develop and Maintain Customers

Editing

English Language

HTML (HyperText Markup Language)

Internet Technology

Interpersonal Skills

Legal

Marketing

Marketing Strategy

Metrics

Multiplatform/Cross-Platform

Multitasking

Newsletter

Online Marketing

Presentation/Verbal Skills

Press Releases

Problem Solving Skills

Public/Media/Press/Analyst Relations

Record Keeping

Resolve Customer Issues

SQL (Structured Query Language)

Scripting (Scripting Languages)

Search Engine Optimization (SEO)

Social Media

Strategic Planning

Team Player

Time Management

Website Management

Willing to Travel

Wordpress

Writing Skills

eCommerce

monster

INTEGRATED

Unclassified Occupations

Training will include the following job specific requirements: job/task performance, company food safety and quality policies and procedures, GMPs, regulatory compliance, cleaning and sanitation procedures, HACCP overview and specific roles in the HACCP plan, biosecurity and food defense, product quality and grading, chemical control, hazard communication, foodborne pathogens, allergen management and emergency preparedness ). What’s involved in the Machine Operator role: Assist in the production of safe, legal and quality products that meet customer, corporate, audit and government requirements/specifications.

Job Type: Temporary (Fixed Term) Invest in you, JOIN AGROPUR in Edmonton. We dairy you! Whether you’re starting your career or are ready for a new challenge in a stimulating and collaborative workplace, your next professional challenge as a Machine Operator is right here! Rate of pay: $26.82 hourly This is a CONTRACT role expected to end 12/31/2025. Schedules will vary week to week. Candidates must have flexibility in their availability and able to work all shifts (days/afternoons/nights) and up to 36-40 hours/week. What’s involved in the Machine Operator role: Assist in the production of safe, legal and quality products that meet customer, corporate, audit and government requirements/specifications. Aim for continuous improvement at all times by participating in root cause analysis, management meetings, AIP discussions and VPM or HACCP discussions as requested. New employees shall attend food safety, quality and process control orientation training and at minimum yearly training after that (and when changes are made or refresher training is required.). Training will include the following job specific requirements: job/task performance, company food safety and quality policies and procedures, GMPs, regulatory compliance, cleaning and sanitation procedures, HACCP overview and specific roles in the HACCP plan, biosecurity and food defense, product quality and grading, chemical control, hazard communication, foodborne pathogens, allergen management and emergency preparedness ). For Handling Quality, Regulatory, Legality and Food safety issues, the employee shall notify a Production Supervisor or a member of the Quality Assurance team. They will observe the issue and help investigate the cause where possible. Together with the employees, a solution will be determined and shall be implemented. The Quality Assurance team shall determine the final amount of non-conforming product to put on hold for further evaluation or disposal. The Quality Assurance team shall determine the disposition of all finished product (ie: release, hold, hard hold, rework, disposal). All employees responsible for completing process controls shall follow corporate and in-house procedures on their completion and document control. All deviations shall be reviewed by the area Supervisor, who will ultimately determine the correct corrective action to take and will sign off on each deviation to ensure that they are corrected. What you need to join our Edmonton team: LANGUAGE SKILLS The ability to read and understand written specifications and instructions. The ability to work with others and give good direction as required. The ability to be cross trained in different production areas as per required. REASONING ABILITY The ability to perform routine tasks, while remaining alert and flexible. The ability to problem solve and suggest alternatives as required. The ability to be cross trained in different areas as per required. PHYSICAL DEMANDS Bending, twisting and some heavy lifting, Standing for long periods Some repetitive movement required at times Following standard operating procedures. Good health and stamina The ability to work steadily and safely in a fast paced environment Working safely on a ladder is often required. WORK ENVIRONMENT A full range of temperatures along with areas of high decibels. The environment may consist of dry and wet locations with the possibility of becoming slippery. Working with cleaning chemicals is a job requirement. We dairy you! JOIN AGROPUR in Edmonton as a Machine Operator! Agropur welcomes people from all backgrounds and origins. We are proud to be an employer with a diverse community and are committed to providing a respectful and inclusive experience for all employees and applicants. We will work with candidates who request accommodation. Please note that an adequate knowledge of French is required for positions in Quebec. In this text, the use of the masculine gender to designate persons is intended only to lighten the text. Text key word ''Agropur'' to 608-564-5884 to apply by SMS! Create a candidate account to subscribe to our Job Alerts (Click on Sign In at the top right of your screen and then on Create Account). Agropur is an E-Verify Employer (US Operations). To view legal notices, click on links provided below: View Right to Work Poster (English/Spanish) View E-Verify Participation Poster (English/Spanish)

<p>Agropur is the chosen dairy manufacturer of some of the most prominent food, beverage and nutrition brands in the world.</p>
<p>Founded in 1938, Agropur is a top 20 global dairy producer with sales of $8.2 billion (CAN) in 2023. As North America’s largest whey protein manufacturer and producer of 1 billion pounds of quality, award-winning cheese per year, our seven US, SQF certified plants are partners with some of the most prominent brands in the world. Vertically integrated, Agropur provides future-forward solutions in cheese, ingredients, beverages and custom contract manufacturing.</p>
<p>Every day, we are helping food manufacturers deliver the best tasting, highest quality dairy products. Because better dairy means a better world.</p>

Agropur

Contract Operator PT

Corrective Action

Document Control

Food Quality

Food Safety

GMP (Good Manufacturing Practices)

Government Requirements

Heavy Lifting

Pathogens

Physical Demands

Process Control Engineering

Production Management

Quality Assurance

Quality Control

Regulations

Regulatory Compliance

Root Cause Analysis

Safety/Work Safety

Sanitation

Short Messaging Service (SMS)

Spanish Language

Standard Operating Procedures (SOP)

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