location_0_addressRegionName

location_0_addressCountryName

OFFSITE

UNKNOWN

jobPosting hiringOrganization as json hashed.

ADAPTED_NOW

Change Management Manager

This role contributes to the team’s areas of focus in vital ways, including creating content for executive level presentations, enhancing and editing content, which the team and its partners develop, and producing high-quality text and multimedia content including icons, videos and infographics. In terms of professional development, Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA.

KBSkills

ACTIVE

<div>Job#: 2077222Job Description:Enterprise Change Manager/Trainer Apex Systems is a staffing and consulting firm and we are looking for an Enterprise Change Manager/Trainer with 7-10 +years of experience in coaching in an Agile environment with lean principles, experience with content writing and design, exposure to the financial industry, and experience working on large transformational mandates across enterprises across technology teams to place at our client, a large North American bank.  Client: Big BankContract: 8-month rolling contract Location: Toronto, Downtown Core, 3 days/week onsite Application Process: Please apply via the medium on which you are seeing this posting. If you encounter technical difficulties submitting your resume, please send a Word version of your resume to Phil at [email protected]. Please reference Job Title Enterprise Change Manager/Trainer Responsibilities: This will be a Change Manager/Trainer, who will start with creating learning content and ultimately evolve to direct communication with our target group in the financial industry. The Delivery Enablement team is seeking an experienced, innovative individual that can design workshops and build engagement in support of our mission to adopt modern engineering practices across the organization. Our mandate is to educate and empower engineering teams to adopt engineering practices, methods, and tools to elevate their productivity and quality of output. This position will support the team mission, of a digital first approach, driving innovative ideas while adhering to internal standards. This role contributes to the team’s areas of focus in vital ways, including creating content for executive level presentations, enhancing and editing content, which the team and its partners develop, and producing high-quality text and multimedia content including icons, videos and infographics. Key Qualifications: <ul><li>7-10+ years of experience as an Enterprise Change Manager </li><li>Experience in writer / designer / editor role (5+ years).</li><li>Ability to quickly produce executive-level, high-quality product and content.</li><li>Strong writing, editing and communication skills.</li><li>Experience working in a large-scale multi-national organization.</li><li>Experience producing content to enact and anchor mindset shift.</li><li>Ability to influence others and communicate complex information simply and clearly.</li><li>Understanding of visual design principles and best practices.</li><li>Excellent ability in Microsoft PPT presentation creation.</li><li>Proficiency in Adobe Creative Suite, or similar software.</li><li>Video creation capabilities.</li><li>Ability to manage multiple projects simultaneously, working collaboratively or independently.</li></ul>Preferred Qualifications: <ul><li>Experience designing content for Atlassian Confluence platform</li><li>Understanding of financial services environment. </li><li>Familiarity with modern engineering practices, such as Lean Agile. </li><li>Experience presenting content to large groups and fostering engagement.</li></ul><div>Apex Systems is a world-class IT services company that serves thousands of clients across the globe. When you join Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRated's Best of Staffing® in Talent Satisfaction in the United States and Great Place to Work® in the United Kingdom and Mexico.</div><div>Apex Benefits Overview: Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our ‘Welcome Packet’ as well, which an Apex team member can provide.</div></div>

CA-Apex Systems

Enterprise Change Manager/Trainer

Adobe Creative Suite

Agile Programming Methodologies

Best Practices

Career Counseling

Change Management

Communication Skills

Consulting

Content Development

Customer Support/Service

Editing

Finance

Financial Services

Information Technology & Information Systems

Microsoft Product Family

Multimedia

Multitasking

Presentation/Verbal Skills

Project/Program Management

Training/Teaching

Writing Skills

ONSITE

PERMANENT

FULL_TIME

HOUR

Customer Support Representative

The ideal candidate will be responsible, among other duties, for fostering strong relationships with our overseas immigration clients, ensuring their needs are met, and providing exceptional support throughout their journey with our law firm. Represent the firm in media engagements, conferences, and client-facing events at which persons interested in the law firm's immigration services will be present.

Salary

<div><div>Overview We are seeking a motivated and detail-oriented Digital Communications and Client Relations Specialist to join our dynamic team. The ideal candidate will be responsible, among other duties, for fostering strong relationships with our overseas immigration clients, ensuring their needs are met, and providing exceptional support throughout their journey with our law firm. This role requires a blend of interpersonal skills and technical knowledge to effectively communicate and collaborate with both clients and internal teams.Duties<ul><li>Design and execute communication strategies tailored to both Canadian and African legal markets.</li><li>Create public-facing legal content (articles, video scripts, press releases) with clarity and cultural relevance.</li><li>Represent the firm in media engagements, conferences, and client-facing events at which persons interested in the law firm's immigration services will be present.</li><li>Manage and grow the firm’s digital presence across platforms, using your established social media expertise.</li><li>Collaborate with lawyers and stakeholders to develop content that demystifies complex legal issues.</li><li>Leverage your knowledge of African and Middle Eastern markets to craft region-specific messaging and outreach campaigns.</li><li>Analyze engagement metrics and refine communication strategies accordingly.</li><li>Serve as the primary point of contact for clients, addressing inquiries and resolving issues in a timely manner.</li><li>Build and maintain strong relationships with clients to enhance customer satisfaction and loyalty.</li><li>Collaborate with cross-functional teams to ensure client needs are understood and met.</li><li>Assist in the development of client communication strategies, including newsletters, updates, and promotional materials.</li><li>Utilize digital marketing tools to support client engagement initiatives.</li><li>Monitor client feedback and provide insights for continuous improvement of services.</li><li>Maintain accurate records of client interactions and transactions in the CRM system.</li></ul>Skills<ul><li>Proficiency in Google applications (Docs, Sheets, etc.) for documentation and reporting.</li><li>Familiarity with web technologies including HTML, CSS, and WordPress for basic website updates.</li><li>Understanding of SEO principles to enhance online visibility for client projects.</li><li>Experience in digital marketing strategies to effectively promote services.</li><li>Knowledge of Adobe Creative Suite for creating visually appealing marketing materials.</li><li>Basic understanding of E-commerce platforms to assist clients in online transactions.</li><li>Familiarity with SQL for data management and reporting purposes is a plus.</li><li>Strong communication skills, both verbal and written, with an emphasis on customer service excellence.</li><li>Ability to work collaboratively within a team environment while managing multiple tasks efficiently.</li></ul>Qualifications<ul><li>Bachelor’s degree in English, Communications, or a related field.</li><li>10+ years of experience in media, broadcasting, or public relations, including on-air and editorial roles.</li><li>Demonstrated experience working with persons from Africa or the Middle East, with cultural fluency in regional communications.</li><li>Proven success working with large brands and managing public-facing campaigns.</li><li>A strong, active social media presence with an engaged following.</li><li>Exceptional writing, editing, and public speaking skills.</li><li>Experience creating content for diverse audiences across multiple platforms.</li><li>Global mindset and international travel experience.</li></ul>Join us as we strive to deliver outstanding service to our clients while growing your career in a supportive environment!</div></div><div>Job Types: Full-time, Permanent</div><div>Pay: $40.00 per hour</div><div>Expected hours: 40 per week</div><div>Additional pay:<ul><li>Bonus pay</li></ul>Benefits:<ul><li>Extended health care</li></ul>Schedule:<ul><li>Monday to Friday</li></ul></div><div>Work Location: In person</div><div>Expected start date: 2025-10-01</div>

ANDREW LAW OFFICE

Digital Communications and Client Relations Specialist

salaryMin

salaryMax

payPeriod

currency

Analysis Skills

Broadcasting

CSS (Cascading Style Sheet)

Campaigns

Conferences

Continuous Improvement

Cross-Functional

Customer Relations

Customer Relationship Management (CRM) Systems

Customer Satisfaction

Customer Service Tools

Customer/Client Research

Data Management

Detail Oriented

Develop and Maintain Customers

English Language

HTML (HyperText Markup Language)

Internet Technology

Interpersonal Skills

Legal

Marketing

Marketing Strategy

Metrics

Multiplatform/Cross-Platform

Newsletter

Online Marketing

Press Releases

Problem Solving Skills

Public/Media/Press/Analyst Relations

Record Keeping

Resolve Customer Issues

SQL (Structured Query Language)

Scripting (Scripting Languages)

Search Engine Optimization (SEO)

Social Media

Strategic Planning

Team Player

Time Management

Website Management

Willing to Travel

Wordpress

eCommerce

monster

Publisher

Role Overview: The Junior Web Content Publisher will be responsible for the daily management of web content, digital asset organization, and optimization of search functionalities for BMO GAM websites. BMO is currently sourcing for a Junior Web Content Publisher to support the digital content management team.

BMO is currently sourcing for a Junior Web Content Publisher to support the digital content management team. This is a hybrid contract role in Toronto (2 days in office per week). Role Overview: The Junior Web Content Publisher will be responsible for the daily management of web content, digital asset organization, and optimization of search functionalities for BMO GAM websites. This position plays a crucial role in ensuring that digital content remains current, accessible, and aligned with brand standards. Key Responsibilities: - Publish and manage web content using Contentful. - Organize and maintain digital assets in Bynder. - Optimize website search functionalities with Algolia. - Collaborate with design, marketing, product, and development teams. - Ensure content meets quality, accessibility, and brand standards. - Conduct site audits and address content issues. - Monitor content performance and suggest improvements. Must-Have Skills: - Bachelor's degree in a related field. - 1-2 years of web content management experience within Contentful or similar CMS platforms. - Proficiency with Contentful, Bynder, and Algolia. - Basic HTML/CSS knowledge. - Strong attention to detail and communication skills. Ideal Candidate: - Familiarity with additional CMS platforms such as Adobe AEM or OpenText WEM. - Basic graphic design and SEO knowledge. - Bilingual in English and French (nice to have).

CA-Procom

Web Content Publisher

Adobe Product Family

Auditing

Content Management

Content Management Systems (CMS)

French Language

Graphic Design

Internet Search

Multilingual

Performance Analysis

Performance Management

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CA-Apex Systems

ANDREW LAW OFFICE

CA-Procom