location_0_addressRegionName

location_0_addressCountryName

ONSITE

PERMANENT

FULL_TIME

jobPosting hiringOrganization as json hashed.

ADAPTED_NOW

UNKNOWN

HOUR

Customer Support Representative

The ideal candidate will be responsible, among other duties, for fostering strong relationships with our overseas immigration clients, ensuring their needs are met, and providing exceptional support throughout their journey with our law firm. Represent the firm in media engagements, conferences, and client-facing events at which persons interested in the law firm's immigration services will be present.

Salary

KBSkills

ACTIVE

<div><div>Overview We are seeking a motivated and detail-oriented Digital Communications and Client Relations Specialist to join our dynamic team. The ideal candidate will be responsible, among other duties, for fostering strong relationships with our overseas immigration clients, ensuring their needs are met, and providing exceptional support throughout their journey with our law firm. This role requires a blend of interpersonal skills and technical knowledge to effectively communicate and collaborate with both clients and internal teams.Duties<ul><li>Design and execute communication strategies tailored to both Canadian and African legal markets.</li><li>Create public-facing legal content (articles, video scripts, press releases) with clarity and cultural relevance.</li><li>Represent the firm in media engagements, conferences, and client-facing events at which persons interested in the law firm's immigration services will be present.</li><li>Manage and grow the firm’s digital presence across platforms, using your established social media expertise.</li><li>Collaborate with lawyers and stakeholders to develop content that demystifies complex legal issues.</li><li>Leverage your knowledge of African and Middle Eastern markets to craft region-specific messaging and outreach campaigns.</li><li>Analyze engagement metrics and refine communication strategies accordingly.</li><li>Serve as the primary point of contact for clients, addressing inquiries and resolving issues in a timely manner.</li><li>Build and maintain strong relationships with clients to enhance customer satisfaction and loyalty.</li><li>Collaborate with cross-functional teams to ensure client needs are understood and met.</li><li>Assist in the development of client communication strategies, including newsletters, updates, and promotional materials.</li><li>Utilize digital marketing tools to support client engagement initiatives.</li><li>Monitor client feedback and provide insights for continuous improvement of services.</li><li>Maintain accurate records of client interactions and transactions in the CRM system.</li></ul>Skills<ul><li>Proficiency in Google applications (Docs, Sheets, etc.) for documentation and reporting.</li><li>Familiarity with web technologies including HTML, CSS, and WordPress for basic website updates.</li><li>Understanding of SEO principles to enhance online visibility for client projects.</li><li>Experience in digital marketing strategies to effectively promote services.</li><li>Knowledge of Adobe Creative Suite for creating visually appealing marketing materials.</li><li>Basic understanding of E-commerce platforms to assist clients in online transactions.</li><li>Familiarity with SQL for data management and reporting purposes is a plus.</li><li>Strong communication skills, both verbal and written, with an emphasis on customer service excellence.</li><li>Ability to work collaboratively within a team environment while managing multiple tasks efficiently.</li></ul>Qualifications<ul><li>Bachelor’s degree in English, Communications, or a related field.</li><li>10+ years of experience in media, broadcasting, or public relations, including on-air and editorial roles.</li><li>Demonstrated experience working with persons from Africa or the Middle East, with cultural fluency in regional communications.</li><li>Proven success working with large brands and managing public-facing campaigns.</li><li>A strong, active social media presence with an engaged following.</li><li>Exceptional writing, editing, and public speaking skills.</li><li>Experience creating content for diverse audiences across multiple platforms.</li><li>Global mindset and international travel experience.</li></ul>Join us as we strive to deliver outstanding service to our clients while growing your career in a supportive environment!</div></div><div>Job Types: Full-time, Permanent</div><div>Pay: $40.00 per hour</div><div>Expected hours: 40 per week</div><div>Additional pay:<ul><li>Bonus pay</li></ul>Benefits:<ul><li>Extended health care</li></ul>Schedule:<ul><li>Monday to Friday</li></ul></div><div>Work Location: In person</div><div>Expected start date: 2025-10-01</div>

ANDREW LAW OFFICE

Digital Communications and Client Relations Specialist

salaryMin

salaryMax

payPeriod

currency

Adobe Creative Suite

Analysis Skills

Broadcasting

CSS (Cascading Style Sheet)

Campaigns

Communication Skills

Conferences

Content Development

Continuous Improvement

Cross-Functional

Customer Relations

Customer Relationship Management (CRM) Systems

Customer Satisfaction

Customer Service Tools

Customer Support/Service

Customer/Client Research

Data Management

Detail Oriented

Develop and Maintain Customers

Editing

English Language

HTML (HyperText Markup Language)

Internet Technology

Interpersonal Skills

Legal

Marketing

Marketing Strategy

Metrics

Multiplatform/Cross-Platform

Multitasking

Newsletter

Online Marketing

Presentation/Verbal Skills

Press Releases

Problem Solving Skills

Public/Media/Press/Analyst Relations

Record Keeping

Resolve Customer Issues

SQL (Structured Query Language)

Scripting (Scripting Languages)

Search Engine Optimization (SEO)

Social Media

Strategic Planning

Team Player

Time Management

Website Management

Willing to Travel

Wordpress

Writing Skills

eCommerce

monster

OFFSITE

Communications Coordinator

You’ll work with collecting and creating multi-media assets, document management, project management for multiple digital platforms and audiences. To thrive as the Communications Coordinator at BURNCO, you will have: Communication Skills: Communicate operational information clearly and concisely to both internal and external audiences and on a variety of platforms.

BURNCO is looking for a highly organized and detail-oriented Communications Coordinator to join our dynamic team.  The ideal candidate should be eager to gain hands-on experience in internal communications, marketing support and content creation and coordination.  You will be a key team player in helping maintain communication materials and manage assets across the organization.  You’ll work with collecting and creating multi-media assets, document management, project management for multiple digital platforms and audiences.  This role is perfect for a team player who thrives in a fast-paced environment and takes pride in being accurate, efficient, and resourceful. WHAT YOU WILL BE DOING <ul><li>Support the team by maintaining and updating digital platforms with relevant content across and proactively contributing to the content calendar.</li><li>Assist in reporting on digital performance metrics across platforms like, Contact Monkey, Bitly, Sprout Social.</li><li>Help manage digital tools such as QR codes, email tracking, segmentation, and follow-up campaign support.</li><li>Contribute to content development under tight timelines while staying proactive, responsive, and detail-focused.</li><li>Create and support visual assets and with a keen interest in design for all digital platforms.</li></ul> WHAT WE WOULD LIKE FROM YOULeadership and Competencies: To thrive as the Communications Coordinator at BURNCO, you will have:<ul><li>Communication Skills: Communicate operational information clearly and concisely to both internal and external audiences and on a variety of platforms.</li><li>Technical Expertise: Possess functional knowledge of social media channels and additional digital platforms and be competent with the administration of them.</li><li>Problem-Solving Abilities: Identify and resolve communication and issues quickly and effectively.</li><li>Leadership Skills: Demonstrate leadership qualities, including the ability to motivate and inspire content from other teams.</li><li>Collaboration: Work effectively within the team and with cross-functional teams to achieve shared goals.</li></ul>Qualifications & Experience: <ul><li>Degree, diploma, or relevant training in Communications, Marketing, or a related field.</li><li>1+ years of experience and advanced proficiency in digital content creation, editing and production across multiple platforms.</li><li>1+ years of experience in analytics and creating reports and dashboards.</li><li>1+ years of experience in project managing initiatives and software.</li><li>Strong capabilities using: Adobe Suite, Microsoft Suite, Google Analytics and Sprout Social (or similar). </li><li>1+ years of social media content creation and reporting.</li><li>Must be an independent and initiative-taking worker with strong attention to detail.</li><li>Ability to thrive in a fast-paced, deadline-driven environment.</li><li>Travel is required to the site locations and a valid class 5 Advanced Driver’s License and vehicle is required, as well as an up-to-date Passport for occasional travel across the Canada/United States border.</li></ul>BURNCO is an equal opportunity employer. We value diversity and encourage candidates from all backgrounds to apply. COMPETITIVE SALARIES.....Worth it!PERFORMANCE INCENTIVES.....Rock it!GREAT BENEFITS.....You bet!CHANCE TO MAKE A DIFFERENCE.....Absolutely!LEARNING OPPORTUNITIES.....Always! We thank all applicants for their interest.  Only those chosen for an interview will be contacted.

BURNCO LLC

Adobe Product Family

Asset Management

Diversity

Document Management

Driver's License

Google Analytics

Leadership

Microsoft Product Family

Multimedia

Operational Communications

Organizational Skills

Performance Analysis

Performance Metrics

Project Management Software

Project/Program Management

Reporting Dashboards

Reporting Skills

pxappcastusd

Vice President

This senior leadership role involves overseeing platform development, optimizing user experience, and driving revenue growth through innovative digital solutions. We are seeking a results-driven and technically skilled Vice President of E-Commerce to lead our digital commerce strategy and execution.

Vice President, Digital: On behalf of our retail client, Procom is searching for a Vice President, Digital for a permanent role. This position is a hybrid position onsite at our client’s Calgary office. Vice President, Digital - Job Description: We are seeking a results-driven and technically skilled Vice President of E-Commerce to lead our digital commerce strategy and execution. This senior leadership role involves overseeing platform development, optimizing user experience, and driving revenue growth through innovative digital solutions. Vice President, Digital - Responsibilities: • Develop and execute a comprehensive e-commerce roadmap aligned with the company’s business goals. • Oversee platform development, site performance, user experience, and digital marketing integrations. • Manage the full e-commerce ecosystem including frontend, backend, integrations, and third-party applications. • Lead the design, development, and maintenance of online stores on Shopify, WooCommerce, Magento, and other platforms. • Oversee custom development and integrations using HTML/CSS, JavaScript, PHP, Python, and RESTful APIs. • Ensure scalable and secure architecture across platforms and applications. • Monitor KPIs such as traffic, conversion rate, AOV, and customer retention to drive performance improvements. Vice President, Digital - Mandatory Skills: • Bachelor’s or Master’s degree in Computer Science, Information Systems, or related field. • Minimum 8-10 years of experience in e-commerce and web development, including 3+ years in a leadership role. • Expertise in Shopify Plus, WooCommerce, and Magento (Adobe Commerce). • Strong programming skills in JavaScript, HTML, CSS, PHP, Python, SQL, and relevant frameworks. • Deep understanding of database design, e-commerce architecture, API integrations, and security best practices. • Proven experience in SEO, site speed optimization, UX/UI, and mobile-first development. • Strong project management and communication skills. Vice President, Digital – Nice-to-Have Skills: • Experience with headless commerce and JAMstack architecture. • Familiarity with platforms like BigCommerce, Salesforce Commerce Cloud, or SAP Hybris. • Experience with international e-commerce and multi-language/multi-currency sites. Vice President, Digital – Assignment Length: This is a permanent position. Vice President, Digital - Start Date: ASAP. Vice President, Digital - Assignment Location: Calgary, Alberta, Canada. This is a hybrid role.

CA-Procom

Vice President, Digital

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